Aspen Dental - Woburn, MA

Danielle S. 

on Yelp

2 years ago

Wish I could leave zero stars. My dentist and assistant were very nice. But he did not perform a successful job on my Invisalign . He promised results and then blamed it on teeth shape why my gap didn't close. Went to a different doctor and they made my teeth beautiful. Staff didn't return calls regarding this issue, so I was left no choice but to find a more professional place. Wasted thousands of dollars here. Please save your money and go somewhere that actually gives results. Staff are a bunch of witches too at front des... read more

Alex J. 

on Yelp

2 years ago

Well, this is my second time of visiting Aspen Dental and I am convinced again that this is the worst network of clinics. First time i came to the one of the Aspen Dental office a year ago with a broken tooth and ask them to fix it. They did x-rays, cleaning, gave me a list of necessary work for $17,500. But did not fix my broken tooth and i fix it in another dental clinic for just a 5$ copay Year 2022. It was Saturday and i called to emergency dentist cause my primary dentist does not work on Sat and Sun but i have a to... read more

Jenny Y. 

on Yelp

3 years ago

I am writing this review because I think I have a moral obligations to let everybody know how badly Aspen dental is conducting their business. I was supposed to have crown work done. Office manager Renee Guerin said total cost would be $3500.00 after insurance pay and I am required to pay at least $2097.00 before crown work is done. I paid and a few days later before my first scaling appointment I canceled my crown work. Office worker Julie said I should come in for regular cleaning anyway. I went in for regular cleanin... read more

Clark J. 

on Yelp

3 years ago

Absolutely terrible, not only do they lie to you, when they don't like your opinion on the worst crowns ever made their response was we can give you a refund... mind you they forced me to pay for it before even seeing it, they had to send it back twice and still can't get it right. Pick another dentist because this company is TRASH and Dr Panakanti is an absolute jerk never again! 

Karyn L. 

on Yelp

4 years ago

I was willing to give this place a try, but when I called to reschedule and told them I just wanted a cleaning and not a deep scaling, they told me it doesn't work like that. Well I guess they don't want my business. This is my mouth and if I don't feel comfortable having extensive work done, then they should have accommodated my needs and not tell me it can't be done. I was warned by someone that all they care about is making the money, well I guess this person was right. I will never recommend them to anyone. I'm going bac... read more

Will M. 

on Yelp

5 years ago

First visit appointment for 1015 am got there at 10 to fill out paper work as they asked me to. 1015 came and went,1030 cane and went and not one person behind the front desk said a word to me. At. 1045 I went and asked if this is the norm to be so late, the desk person stayed it happens a lot. I asked why no one tells people waiting they are running. Late., she stated not her job and I left.. I called customer service tofu and was told the DM would call me back today and as 7pm today they made no call to me, Please eve... read more

Maureen W. 

on Yelp

5 years ago

Dr. Cunningham should be ashamed to call herself a dentist. After seeing Dr. Cunningham I am in more pain than I was when I went in and unfortunately unable to afford to get help. I highly suggest that if you need dental work that you seek someone other than Aspen Dental. 

Tara W. 

on Yelp

5 years ago

When I 1st called before scheduling appointment I ask them if my insurance was in network with them (Ameritas) of course they told me yes. I even asked for a quote of the work I needed done they said they sent off the information to my insurance and told me the amount I would have to pay (printed off)... Imagine the horror on my face when I got billed over twice as much as expected and called my insurance company directly to be told they were never in network and their quote was bogus printed off their own computer.. Do not... read more

Sherry C. 

on Yelp

5 years ago

Saw so many ads on television about how happy Aspen is to work with any insurance, etc. We have a Medicare Dental Plan, and Aspen was one of the approved providers. Happy enough with the dentists and hygienist, but watch out for the billing!! BE WARNED, Medicare patients - they are not friendly to work with. In the first place, Aspen required that I pay the entire amount up front, and "when the insurance pays, if you have overpaid, we will refund you." Having worked with medical insurance billing for 17 years, I know th... read more