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3 Elm Street, Woburn, MA, 01801, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 10:00 a.m. to 7:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 1:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I went in for a cleaning and a extraction today and I couldn't of left happier. I am someone who hates going to the dentist so for me to give 5 stars is unheard of. First off I want to thank my hygienist(totally forgot her name)she was so friendly and so knowledgable and I think she did a wonderful job at making sure my teeth were cleaned properly. No complaints there. The next part was going in for my tooth extraction. When it comes to dentists and doctors I am a big baby. I get extremely nervous and I panic. That being... read more
You would get better care, if you had a mechanic work on you. They first upsell you, and get you into a predatory loan. Then when they start working on you, they don't get give enough novocaine, so you start screaming in pain - begging them to stop. When they finally listen to you, and you tell them to remove the molar, and before you do(after everything is done), they tell you THEY DID NOTHING WRONG - THESE THINGS JUST HAPPEN. The hell they do. I've never had anything like that ever happen to me, when it comes to novocaine.... read more
Business response:
Hi there, thank you for bringing this to our attention. What you described is not how we want our patients to feel and does not reflect the level of care and respect we pride ourselves on. Please note that we are actively investigating the situation.
This is for the Leominster Mass. office. They advertise early/late appointments and weekend, emergencies by appointment. That is not the case. The earlies they open is 8:00 am and they close at 5:00pm, except Friday. They close @ 1:00 on Fridays and it takes an act of GOD to get a Saturday appointment and once you get it they call you to reschedule. You would think havbig "dry socket" after they pulled a tooth would warrant an emergency appointment, it didn't. I suffered for 8 days. Could barely open my mouth and was advised... read more
Business response:
Debra, we have passed your message along to the management team, so they can address your concerns. -The Customer Service Team
I went into Aspen dental for an emergency and care for my dental procedures. I was seen by Dr. Cunningham, assistant Laurie, and hygienist Richard, and then went for a second opinion after an astronomical price for my treatment plan. At the second opinion the dentist broke down for me the excessive treatments they had tagged on most of which I did not need. Aspen also signed me up for a payment plan which they have yet to refund for me after calling credit care who confirmed this is Aspen dental holding my $200 refund up and... read more
Wish I could leave zero stars. My dentist and assistant were very nice. But he did not perform a successful job on my Invisalign . He promised results and then blamed it on teeth shape why my gap didn't close. Went to a different doctor and they made my teeth beautiful. Staff didn't return calls regarding this issue, so I was left no choice but to find a more professional place. Wasted thousands of dollars here. Please save your money and go somewhere that actually gives results. Staff are a bunch of witches too at front des... read more
Business response:
I am very sorry to hear this, Danielle. I wanted to let you know that I did pass your feedback along to our Customer Service team so that they could address concerns with the team in Woburn. If you would like to speak with them in the future, please let us know. Thank you. - Garlen, ADMI
Well, this is my second time of visiting Aspen Dental and I am convinced again that this is the worst network of clinics. First time i came to the one of the Aspen Dental office a year ago with a broken tooth and ask them to fix it. They did x-rays, cleaning, gave me a list of necessary work for $17,500. But did not fix my broken tooth and i fix it in another dental clinic for just a 5$ copay Year 2022. It was Saturday and i called to emergency dentist cause my primary dentist does not work on Sat and Sun but i have a to... read more
I am writing this review because I think I have a moral obligations to let everybody know how badly Aspen dental is conducting their business. I was supposed to have crown work done. Office manager Renee Guerin said total cost would be $3500.00 after insurance pay and I am required to pay at least $2097.00 before crown work is done. I paid and a few days later before my first scaling appointment I canceled my crown work. Office worker Julie said I should come in for regular cleaning anyway. I went in for regular cleanin... read more
Absolutely terrible, not only do they lie to you, when they don't like your opinion on the worst crowns ever made their response was we can give you a refund... mind you they forced me to pay for it before even seeing it, they had to send it back twice and still can't get it right. Pick another dentist because this company is TRASH and Dr Panakanti is an absolute jerk never again!
Business response:
I'm sorry you didn't have a pleasant experience, Clark. I encourage you to connect with the Customer Service Team: 1-866-767-0890. - Mitch, ADMI
I was willing to give this place a try, but when I called to reschedule and told them I just wanted a cleaning and not a deep scaling, they told me it doesn't work like that. Well I guess they don't want my business. This is my mouth and if I don't feel comfortable having extensive work done, then they should have accommodated my needs and not tell me it can't be done. I was warned by someone that all they care about is making the money, well I guess this person was right. I will never recommend them to anyone. I'm going bac... read more
Business response:
Thank you for sharing this feedback Karyn. We’d like to talk with you directly, so we can follow-up with our team and make sure each patient has the best possible experience. Please reach out to our Patient Satisfaction team at 1-866-767-0890. - Cindy, ADMI
Aspen Dental - Woburn, MA has a 4 star rating with 802 reviews.
Aspen Dental - Woburn, MA is closed now. It will open on Monday at 8:00 a.m.