Aspen Dental - Woburn, MA

Frank H. 

on Yelp

6 years ago

Every office is independently owned but they are a franchise. If an Aspen Dental office says you need major dental work - GET A SECOND OPINION. I was told I needed $7,000 worth of work on my gums due to implant issues. Another dentist said it was not necessary and prescribed a high level maintenance plan that cost nothing. Aspen also likes to add on things like fluoride to your cleaning (without asking). Most other offices will ask if you want it since it is usually not covered by insurance for adults. Remember when you are ... read more

Jill T. 

on Yelp

7 years ago

For one i was not told how much I would owe, I was under the impression by the office the xrays were free, treatment would cost which was an emergency & could not be done because they couldnt treat me for several months... it was an emergency I would have never gone if I would have known they couldnt treat me soon. I also would have never gotten a full mouth xray only one tooth was absessed or inflared or whatever thats what I needed pulled or a root canal on whichever they could get me into immediately for. I also had xrays... read more

Brandi D. 

on Yelp

7 years ago

Aspen Dental is the worst. I went in for a broken tooth and they were more focused on other things they wanted to do. I told them I wasn't worried about those things right now and I just need this tooth taken care of. Still not listening they ignored the tooth that was causing me pain and gave me a ridiculous treatment plan. I decided to go somewhere else and now they will not release my x-rays. I wouldn't recommend this place to anyone. 

M M. 

on Yelp

7 years ago

Negative 10 brick bats to be more accurate. My experience was years ago and comparatively mild after reading others' outrageous experiences, but it still hits my outrage nerve at least 4 times a year. The first routine cleaning on a new insurance plan, I picked the closest office on the insurance list. When the finance office is the first place you are funneled to, you know something.s fishy!! There was some high pressure to sign some financial documents or I could not see the dentist. Discussion of financing options whic... read more

J L. 

on Yelp

7 years ago

I went to Aspen in Elkton MD for a routine cleaning and got an estimate for $2000. My teeth have always been good, I have 2 crowns over the years. They recommended a deep periodontal cleaning and a new crown due to some bacteria under the crown. Also charged me about $75 for a prescription mouthwash and tooth paste. Dentists usually do an inspection of the mouth for potential cysts as past of the exam. At Aspen, it is done by the hygienist who put an ultaviolet wand in you mouth for about 20 seconds and the charge was $50... read more

Christine W. 

on Yelp

7 years ago

Please stay away. Butcher's. They ruined my upper gums for even good fitting dentures or implants. Military dentist told me hold on and the breaking sounds are normal and Yank. I looked like a Mac truck hit me right before Christmas. Wow my mother with dementia was uncomfortable cause she couldn't help me. 

Monkey D. 

on Yelp

7 years ago

I was told I'd be given anti-anxiety Med before my extraction procedure so on the day of the exam they did not give me a prescription so I assumed I would be taking it that morning before the procedure when I went in for my procedure they told me no that's supposed to be done the night before and this morning when I said well why didn't anybody give me a prescription or explain that to me yesterday when I got my exam and I paid I just got a blank look. Also when you call it as a call center not necessarily the Aspen Dental i... read more

Sandra B. 

on Yelp

7 years ago

I would like to give Winter Haven, Fl 0 stars but that wasn't an option. The office manager is rude and has no customer service mentality or skill whatever. I was prepared to spend the 12,000 $ they estimated, but I will never go back!! I already scheduled another dentist. 

Robert F. 

on Yelp

7 years ago

As a denture wearer, trust me when I say that even good-fitting dentures do not feel or chew like real teeth. Denture adhesives are messy and unreliable. If you can at all afford it, go for dental implants. You'll be much happier.