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AUL Corp.
- Insurance
- Napa, CA
About this business
Location details
1250 Main St #300, Napa, CA, 94559, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
We had a great experience with AUL. We were in the middle of moving and our power steering went out. ***************************** from *** went above and beyond and was working closely with the team to expedite the process. She also showed a lot of compassion for our situation. If we weren't connected with *****, I think we would have had a more challenging experience. AUL covered the power steering pump and gear box which would have cost us $2000. All we had to pay was the $100 deductible. This is specific to our plan so e... read more
Business response:
Thank you for letting us know about your experience with your claim and with the claims team member. I will be sure to let *******************'s supervisor know that she provided you with an excellent customer service experience.
Very professional & courteous. Calm me down because i was upset about my contract. Represents AUL TO THE FULLEST
I spoke with customer agent ***************************** today and she was very experienced and really was really knowledgeable. It was a pleasure working with her to get what I needed. 100% satisfied
I was assisted by ***************************, she was the most professional person I have dealt with in many,many years. She solved my problem very quickly and professionally. It was a joy working with her. Thank you *************************
As an independent agent in this industry. We have a chance to work with different providers all over the country. *** has been by far the best to work with when it comes client services, sales support and claims. All of the dealerships we work with love working with *** because they do what they say they will do. They pay claims fast with no surprises. The *** team is always very friendly and willing to help with any issue that *** come **. ** the few years that i have worked with *** they have always gone the extra mile to ... read more
I've always been treated extremely well here. I get someone on the phone quickly and they are very polite, professional, and go over and above to help. I've even had things taken care of that were clearly not covered items. Everyone I've dealt with seems to genuinely care. It's nice to have this kind of treatment in a world that is so opposite today. Thank you AUL!!
AUL Reserve has been wonderful. In 2017 my transfer case in my BMW had to be replaced (expensive). AUL covered it 100%. In 2021 the blower motor & valve cover assembly in my same BMW had to be replaced. AUL COVERED IT 100% I am so glad that I purchased the AUL Reserve Car Warranty the day I bought my car in 2016. Yes, I was worried that it would be a waste of money, but the opposite is true. It has saved me more than double what I paid for the coverage. I will sell my car when my warranty ends. BMW’s are expensive to repair ... read more
Great customer service! At every step I have been very impressed with this company.
Fantastic Claims service. Very quick responses! All people in the company are very courteous and professional.
Frequently asked questions about AUL Corp.
How is AUL Corp. rated?
AUL Corp. has a 3 star rating with 556 reviews.
When is AUL Corp. open?
AUL Corp. is closed now. It will open tomorrow at 9:00 a.m.