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AUTOPAY
- Finance
- Denver, CO
About this business
Location details
8055 E Tufts Ave, Denver, CO, 80237, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Mistakes at YOUR expense The initial process went smoothly enough to get me interested in refinancing my auto loan. The salesperson seemed to arrange most details. I had paid $20 to have the DMV Power of Attorney notarized. I called the sales rep to inquire about the witnesses since they were not high-lighted in the documents that I received. I sent in the forms and they approved the loan. The issues came afterwards. PenFed was requesting documents that I had already submitted, so they never received some things. Also then I... read more
Confusing - numbers game Agent was degrading and insulting. Rate was not as good at estimate - hidden fees and charges - numbers didn't add up - monthly payment would have been more than current monthly payment even with a little lower interest rate and the loan would have been extended to 60 months rather than the current 56 remaining months on current load.
AutoPay NOT RECOMMEND The interest rate I got was good. I can't complain cause it got cut in half. BUT! The process from beginning to end took 1 1/2 months from April 1st - May 16th very close to my car payment due on 18th. I was informed that I would not make 2 months of pymts(April & May)that's where the madness began...I did have to make April's pymnt. The Auto Pay rep didn't give me a full listing of paperwork required at the beginning which would have been so helpful & faster. I would have to call him for updates cause ... read more
HUGE SCAM BEWARE Awful experience I was told my payment was going to be $561 a month and it was actually $591 a month but autopay swore the financing company was wrong. And guess what .... autopay scammed me. They have you sign title/loan papers that have no numbers worked out on them.
Ignored and authorized hard credit pull without co Their customer service is actually horrible, I've never been treated so poorly by a company and felt so ignored. After weeks of no replies to my emails and automated responses, I received a hard pull on my credit from some random credit union I never even heard of. After worrying it was fraudulent and someone had my identity, I called them and they told me autopsy had authorized it. No where in the original sign up to just look at my rates (which I NEVER received from them b... read more
Hidden fees The loan officer was friendly and helpful but for people looking to build their credit we don't know all the ins and outs of the loan process. I trust credit karma to steer me in the right direction so I'm a bit disappointed in them as well. There is a large lenders fee mine was $4,000 I didn't realize this until credit karma showed the amount I borrowed. The company tells you the interest is lower and you can save a hundred dollars or so a month but there was no verbal mention of this fee and when I was being wa... read more
Waste of time, false promises I had been receiving letters from Autopay for months to refinance my car. The last letter I received stated I was preapproved to save $164 monthly, so I figured great let me give it a shot. I put in an application and received an approval message within a few hours. I was unable to see what I was approved for online. I tried calling the number I was instructed to call and kept reaching a voicemail. When I finally was contacted by the rep the following day, I'd only been approved to save $20.... ... read more
Awsome Team Cheyenne and Autopay was absolutely wonderful! She listened to me and she took my concerns about my recent auto loan and fixed everything that I needed fix. Brought my payment down $400 plus. The whole team was amazing and they handled every single thing on my time. Patience and understanding. Thank you so much Autopay
Bunch if Liars These people are fake. I had a 5.25% loan, which is about average. They offered 3.74 and I hit accept offer. They came back with all they could offer was 5.24. Meanwhile I get a hard hit to my credit. Dont fall for their lies. They are nothing but liars
Frequently asked questions about AUTOPAY
How is AUTOPAY rated?
AUTOPAY has a 4.5 star rating with 21,566 reviews.
When is AUTOPAY open?
AUTOPAY is open now. It will close at 7:00 p.m.