AUTOPAY

Credit Karma Member 

on Creditkarma

3 years ago

Avoid Auto Pay Beware. They scammed me into buying a prepaid service plan and I am still paying full price through my mechanic. The auto specialist told me wrong information and now this whole service is not cancelable. Courtney lied to me just to get me to sign a contract. Trying to deal with customer service has been a joke. They don’t believe the customer is right here. Every person keeps arguing with me. Pretending they can’t get me correct information. Do your business elsewhere with an actual reputable company who stan... read more

Credit Karma Member 

on Creditkarma

3 years ago

Do Not Engage - Terrible Service I don't write reviews, but I have to in order to prevent other folks from going through the painful experience. AutoPay takes forever to update application status, performs hard credit pulls off the bat, have loan to value ratios that make no sense (yes, vehicles depreciate right off the lot, but not by 50% within 5 months), and will not even provide rates. The one data point I was looking for "what interest rates do you currently offer" was never answered after going through the entire proce... read more

Credit Karma Member 

on Creditkarma

3 years ago

Never using them I hade a fair chance of approval for a lower interest rate with zero down. I apply for that reason. After running my credit and having me apply they let me know that I need to put $3400 down. Heck no. You can look up the blue book value without running credit. You can see someone’s credit without running credit. You can take these things into account before running someone's credit. Very much bait and switch with the buy in of running your credit. Don’t trust the pre approvals and check the Kelly blubook pri... read more

Credit Karma Member 

on Creditkarma

3 years ago

Choose Another Company Honestly, the worst experience working with a refinancing company ever with one small exception. They got me a great bank with a great APR. BUT it wasn’t worth the headache of dealing with them. I wasn’t able to drive my vehicle for FIVE WEEKS because of their title department. One week, I could maybe stretch BUT FIVE?! Come on. Get it together, title department. 

Credit Karma Member 

on Creditkarma

3 years ago

Running around in circles I don’t even know where to start with this company. I was working with a loan officer and she was able to get in contact with multiple companies that pulled my credit. I was told that I was approved for one company . She sent over the paper work and everything had me to sign it , I brought it to a notary and paid 135$ to get all of the the documents notarized thinking that’s I was approved. Come to find out the loan officer stated that the company requested more information so I was not “fully appro... read more

Credit Karma Member 

on Creditkarma

3 years ago

They keep this up they can hurt a lot of people They told us that we were approved gave us the do date and the payment amount thin 2 weeks later told us we were not approved 

Credit Karma Member 

on Creditkarma

3 years ago

Terrible Told me they got me approved, Sean did, called me everyday for a week. Told me I had an approval and it was the last day to call . Called and he told me they did not have an approval after that. Then said I did but my rate was higher than what I have now when I have better credit. Scam, and they never pulled my credit either so I guess they lie 

Credit Karma Member 

on Creditkarma

3 years ago

Very Nice, but bad info Ended up costing me more to refinance because they failed to disclose certain information. Not I have to sell the car to avoid further damage. You are better off just doing this yourself 

Credit Karma Member 

on Creditkarma

4 years ago

Be aware of their shady practices Im not sure how they got my info but i was in the process of getting a vehicle when they called me about the loan. They pulled my credit but wont tell me the rates until i actually buy the vehicle.