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8055 E Tufts Ave, Denver, CO, 80237, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Sketchy I found them on NerdWallet when looking for help with my lease buyout and figured they were a safe company. I completed the online application and also spoke with a rep on the phone. I shared all my information with them, they said they’d get back to me once they contacted lenders and then heard NOTHING. Last contact was Sep 29, today I called back and they say the file was closed — I received no notice of this. I feel really unsettled about giving all my information to a company that didn’t follow through on what wa... read more
Be Aware - total scam Do not fall for their script. They will lower your interest rate but you will end up paying more because they will start you off with a new loan. I had a loan for 72 months and after a 12 months I tried to refinance with autopay. They gave me a lower interest rate but they want me to refinance for 72 months again ??? I did simple math and found that I’m paying $2000 extra than my current loan.
Paperwork Got the paperwork to get notarized stopped when I saw bill of sale stuff and dmv application for title paper? Why would they want me to sign that
Don't expect reliable service. Worst customer service I've experienced in a long time.
Does seem like a legitimate company My husband and I cannot get in touch with our customer service representative. We were apparently approved for a refinance and haven't heard anything back. Each time we call in all anyone can ever tell us is that they'll send our rep an email. No call backs and no correspondence. Dead silence after being approved. Makes it seem like a scam.
Terrible customer Started the application process and was promptly called me the next business day. I missed the call and returned the call. Lady verified me and asked questions about my vehicle. She then stated the normal credit pull script, but I asked how many times my credit would be pulled and she stated 3-5… I said was not interested in hurting credit that badly. She was very rude in stating that if I wanted a better deal, we would have to run your credit.. I understood and asked her not to be rude, I stated I was rebu... read more
Don't use Bad communication had to resend docs multiple times. Ended up not using them. Also tried to force a warranty when I already had one
Terrible, waste of time. Terrible company. Drags you in with a you're approved message, then got a loan to value is to high and we don't have a lender for you??? So how did I even get approved in the first place? What a joke. Thought I was getting help but just got let down. Screw this company I'll happily take my loan somewhere else!!
Inquiry on my credit, absolutely nothing else to Absolutely horrible company. I have good credit, excellent income and job time as well as equity in my vehicle. After the inquiry in my credit, it went weeks before I was contacted regarding any type of loan offer. I repeatedly tried to contact them. I did get a reply or 2 which turned out to be even more runaround. Isaiah and Summer are totally dishonest. Summer has no clue what she is doing. She replied to an email 2 weeks ago stating that their lenders were getting their of... read more
AUTOPAY has a 4.5 star rating with 21,573 reviews.
AUTOPAY is open now. It will close at 7:00 p.m.