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AUTOPAY

4.5

About this business

Location details

8055 E Tufts Ave, Denver, CO, 80237, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 7:00 p.m.
Tue7:00 a.m. to 7:00 p.m.
Wed7:00 a.m. to 7:00 p.m.
Thu7:00 a.m. to 7:00 p.m.
Fri7:00 a.m. to 7:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
SunClosed
4.521,566 reviews
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Credit Karma Member 
5 years ago

Completely unresponsive. HORRIBLE SERVICE! Sales team (Ashley) is completely unresponsive. I have texted their messaging system, emailed her, and left a voicemail. Being in sales myself I find this insane. I requested a new sales rep but they told me there are no guarantees. I’m done with these guys. 

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Credit Karma Member 
5 years ago

Auto refinance Wasted my time and money. 

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Credit Karma Member 
5 years ago

This is one running around fake as company I hate them so much they make so much hard inquiries on my credit it’s unbelievable honestly I felt like they just waste my time and I’ll never use there company in the future are any time soon y’all just the worst company 

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Credit Karma Member 
5 years ago

Horrible Customer Service My fiance looked at refinancing his vehicle. They did a soft inquiry and instead we sold the vehicle. Not once did he talk to anyone there to move forward however they sent his information to open road lending who opened a loan in his name and did a hard inquiry. Nothing was EVER signed. After numerous phone calls Autopay even said themselves that it was an error because they have not signed credit application. However they still haven't removed the inquiries and it hit his credit hard. 

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Credit Karma Member 
5 years ago

Pointless exercise cost me points on my score Big promises of "we have you approved for your auto refinance!" give us your soc sec # and we will save you $50 a month on your car loan. I followed this up and gave them all my info as they kept me going then, once they had HARD HIT my credit (which is 750 by the way..or at least it WAS) I get a message saying "oops sorry, our rate came in higher than your current...we recommend you wait to refi) 

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Credit Karma Member 
5 years ago

Questions resulted in halt of communication. Thought I would try for this, the numbers credit karma showed I could get were what dragged me into this. Sounded good. Sounded great. So I applied with them, added a hard inquiry, only to be offered something far less appealing. I still considered it. But I had questions. The rep answered a few questions I had, including why the amount I would supposedly save was so high. Well, he was going off of an incorrect number. My loan wasn’t for 78 months. Of course that number made it se... read more

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Credit Karma Member 
5 years ago

The most horrible middle man Autopay helped me redo a loan. They pushed it to meritrust that charged hundreds more than first loan then harassed me with 3 times the amount agreed and harassed about insurance card. Got fed up and had car crushed. 

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Alli1973 
5 years ago

Loan, Oh the bait switch NOPE loan? AutoPay gave a "soft pull" offer, then sent a decline email...then several more emails asking me to complete the loan process with more great offers. It was tedious and confusing only to find out the answer was declined. That was ok, the continued hustle, ignorant and quite deceptive 

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Deecont 
5 years ago

Working with Alex Bloom has been a roller coaster. The refinance process began on the 30th of June. At the beginning, Alex was working with me quickly and provided information. However, that information was incorrect and I soon realized it was incorrect when I read the documents I needed to sign. I thought it’s not a big deal because it’s still a good deal for me. Not only was information not accurate but the process began to slow down. I was surprised because at the beginning everything was fast but now all of the sudden co... read more

Frequently asked questions about AUTOPAY

How is AUTOPAY rated?

AUTOPAY has a 4.5 star rating with 21,566 reviews. 

When is AUTOPAY open?

AUTOPAY is open now. It will close at 7:00 p.m.