AUTOPAY

Nonsense101 

on Creditkarma

9 years ago

Evasive disclosures not cost effective. Asked agent about fees, loan term ect.early in the application process. He seamed to genuinely want to help. Was told a minimal doc fee and 4 year term and great interest rate with a warranty and gap insurance "thrown in". Final paperwork had a $649 doc fee, $2500 for warranty/gap, a 6 year term and $270 in charges with no explanation resulting in no savings. When agent was questioned offered a new option with higher interest and monthly payment equal to what I am currently paying if I... read more

MMRC17 

on Creditkarma

9 years ago

Very Poor Broker that does not disclose. They are a Broker that does not disclose cost -- they hold the money for 30 days drawing interest and a Broker fee which is very large-- not worth it -- Credit Karma needs to pull them from their site 

maddesa 

on Creditkarma

9 years ago

Good rate, bad job at disclosure of fees. They got me an excellent interest rate. However, after going through the documents later I found that a "doc fee" of $649 had been added. This was not disclosed to me by the representative that handled my loan. It was my fault that I had not noticed it initially and lesson learned. After some research I discovered that this is a very high fee indeed. Autopay makes a commission on finding the lender business but I suppose greed is an overriding factor here and with many companies. Cal... read more

jayseo92 

on Creditkarma

9 years ago

Bait and switch. As soon as the AutoPay account was created on my behalf, big and prominent in the middle of the account page is a "Pre-Qualified Offer" with rates not even remotely close to reality. To be clear, this is not a complaint against the rates estimated by Credit Karma. Credit Karma is provides information, not financing. The servicer's actual website quoted me a pre-qualified "offer" that was again, extremely low hence the "bait and switch" label. Once I actually talked to a human being my APR near doubled to whe... read more