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Bay Alarm Medical

4.9

About this business

Bay Alarm Medical For over 70 years, Bay Alarm Medical’s singular mission has been to protect the most important things in life – family, health and independence. We pride ourselves in providing the best senior life-saving alert systems in the nation. Our clients are fully protected with industry-leading medical alert technology and backed by one of the country's most reliable, USA-based, 24-hour medical alarm emergency call centers. 

Location details

1140 Galaxy Way, Suite #150, Concord, CA, 94520, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 6:00 p.m.
Tue6:00 a.m. to 6:00 p.m.
Wed6:00 a.m. to 6:00 p.m.
Thu6:00 a.m. to 6:00 p.m.
Fri6:00 a.m. to 6:00 p.m.
Sat8:00 a.m. to 4:30 p.m.
Sun8:00 a.m. to 4:30 p.m.
4.913,450 reviews
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Paula L's profile image
Paula L 
3 years ago

******* was so kind to help me with my Bay Alarm return challenge. She was professional, courteous, understanding and knowledgeable. If I ever needed a system again, I would choose Bay Alarm Medical. Thank you! 

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John K 
3 years ago

The salesperson was very helpful in answering my questions about expanding my service. She went over every type of incident that I brought up. She explained the different plans available to me. Very satisfied with her professional handling of my concerns. 

Dawn B's profile image
Dawn B 
3 years ago

This company has been easy to work with and I appreciate that every single person who we've dealt with has treated us with kindness. There pricing is reasonable, they didn't use "scare" tactics to sell their product and everything has been just as they describe it. I am very happy that we got my mother one of their monitoring systems. 

Dale Z's profile image
Dale Z 
3 years ago

The woman who helped me to understand the difference between the *** watch and the 24 hour at home system was very helpful ,informative, and clear. I was able to make the choice that best meets my needs going forward. Thank you, ********************* Acct. # ****** 

Karen T's profile image
Karen T 
3 years ago

Mom needed help & they were persistent in trying to reach her & send EMTS when they couldnt hear her through the phone. She made it through this episode with their help! I am so grateful for their care!! 

Jeff Z's profile image
Jeff Z 
3 years ago

Have used Bay Alarm for two years at this point and have had no complaints. They are always quick to respond when my mother activates the alarm and have brought her help quickly. The people I have dealt with have all been ******************* who know what they are doing and don't waste time doing it. Have been very happy with this service and would recommend it for any older person who has to be left at home alone, even if its only a few hours. Well worth it knowing we're covered. 

Palmer W's profile image
Palmer W 
3 years ago

The company is always very prompt and helpful. Great customer service and product. PRW 

Jeanne P's profile image
Jeanne P 
3 years ago

Every time I have had to contact Bay Alarm on behalf of my 98 year old Aunt they have been nothing but helpful and always resolve any issues I have. 

Patricia G's profile image
Patricia G 
3 years ago

Great company with which to do business. Always very kind and professional. Would definitely recommend Bay Alarm to anyone seeking a monitoring system. 

Frequently asked questions about Bay Alarm Medical

How is Bay Alarm Medical rated?

Bay Alarm Medical has a 4.9 star rating with 13,450 reviews. 

When is Bay Alarm Medical open?

Bay Alarm Medical is open now. It will close at 6:00 p.m.