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Bay Ridge Nissan
- Car Dealers
- Brooklyn, NY
About this business
Location details
6501 5th Ave, Brooklyn, NY, 11220, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 12:00 a.m. to 5:00 p.m. |
Great service experience, especially because of Ali Fares. He was clear, friendly and efficient, making sure that the service was what I needed and was done quickly and properly. A real pleasure to deal with.
Business response:
Thank you for sharing your positive experience with us. We are happy to hear that Ali provided you with thorough and efficient service. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if there is ever anything more that we may help you with.
I had an appointment for an oil change that day and had to wait for a long time.
Business response:
Thank you for bringing your recent experience to our attention, and we sincerely apologize for the extended wait time you encountered during your oil change appointment. Your time is valuable, and we understand the frustration that can arise when expectations for service are not met. We will investigate the circumstances surrounding your wait time to identify areas for improvement and take corrective measures to ensure a more streamlined experience for our customers in the future. Your concerns have been forwarded to our Man... read more
This is the second time I've been to Empire Nissan and I've got to say I'm very satisfied with the experience once again. There are highly respectful, down to earth and experienced employees there who make the otherwise daunting decision to buy a car, very simple and relaxing. Mr. Wing Lee is my guy! Every time I go back I'll be sure to ask for him personally and I suggest you all do as well. He knows the ins and outs of every vehicle there and is well versed in all steps throughout the process. And to top it all off, I have... read more
Business response:
Tyrese, Thank you for taking the time to share your positive experience with us! It is wonderful to know that Wing has been your go-to person, demonstrating his in-depth knowledge of our vehicles and guiding you seamlessly through each step of the process. Your continued trust and support means the world to us, and we hope to continue serving you and your automotive needs for many years to come.
Kind, considerate,respectful ,understanding to my needs understanding all my concerns and being patient with us knowing we are senior citizens.
Business response:
We greatly appreciate you for leaving us this phenomenal review! We are honored to have had the opportunity to work with you and we are glad that our team could provide you with top notch service. We are delighted to know that they were kind, considerate, respectful and understanding of your needs. If there is ever anything more that we may help you with please do not hesitate to let us know. We sincerely congratulate you on your new vehicle- behalf of the entire Empire Nissan of Bay Ridge team!
Excellent experience on my old car trade in and new white Nissan Pathfinder purchase. Quite professional on Nissan sales and other related staffs.
Business response:
Gary, We are grateful for you leaving us this wonderful review! We are so appreciative of the opportunity to work with you and we are glad that our team could provide you with 5-star service. We are pleased to know that they made your car buying experience here at Empire Nissan of Bay Ridge excellent. We hope to have the opportunity to work with you again in the future. We warmly congratulate you on your new vehicle- behalf of the entire team!
Always listens to the customer needs and delivers a outstanding service to all customers when assisting customers
Business response:
Thank you for your positive review! We are glad that our team consistently provides you with the quality care that you deserve. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.
Mr. Lee the sales rep and Mr. Ray both listened to what my needs and price range was and found me the perfect car I was looking for. They didn't try to bate and switch or force me into what I wasn't looking for. They allowed me to find what I liked and wanted and help me to get it. I would really recommend these two.
Business response:
Thank you for leaving Lei and Ray this excellent review! It is a pleasure to hear that they took great care of you and your automotive needs. They will be proud to have earned your kind recommendation, and we congratulate you on your new vehicle! Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.
Amazing dealership with amazing hospitality, respect & outstanding deals. Go see Tommy and the crew to get your new vehicle today.
Business response:
We greatly appreciate you for leaving Tommy this phenomenal review and recommendation! We are honored to have had the opportunity to work with you and we are glad that Tommy could provide you with top notch service. We are delighted to know that he treated you with respect and you like the deals we have. If there is ever anything more that we may help you with please do not hesitate to let us know. We sincerely congratulate you on your new vehicle- behalf of the entire Empire Nissan of Bay Ridge team!
I have worked with Victor Paredes several times over the past few years and he has always been a gentleman with me. I appreciate the way he takes the time to explain my options and i never feel pressured or stressed about my service. Thank you Victor for taking care of my car!!
Business response:
Thank you for your continued trust in our dealership and for sharing your wonderful experience with Victor! We're thrilled to hear that he has consistently provided you with exceptional service and care over the past few years. Your loyalty means the world to us, and we hope to continue to serve you for many more years to come.
Frequently asked questions about Bay Ridge Nissan
How is Bay Ridge Nissan rated?
Bay Ridge Nissan has a 4.4 star rating with 7,829 reviews.
When is Bay Ridge Nissan open?
Bay Ridge Nissan is open now. It will close at 6:00 p.m.