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Bay Ridge Nissan
- Brooklyn, NY
About this business
If you're looking for reliable, prompt, and professional customer service, then Bay Ridge Nissan is the place you need to be. We have an exceptional customer care team and a great team of sales consultants to make sure you are treated right, the way you want to be treated! Bay Ridge Nissan is a family owned and operated dealership for over a decade now, and we want all our customers to feel like a part of the family!
Location details
6501 5th Ave, Brooklyn, NY, 11220, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 12:00 a.m. to 5:00 p.m. |
Robert was totally professional help me out when no one else would help. Great person and you need more like him.
Business response:
Guy, Thank you so much for leaving Robert this positive review! We are glad to hear that Robert took great care of you and your automotive needs. We are happy to know that he was totally professional and helped you out when no one else would. Please do not hesitate to let us know how we may be of further service to you.
Everyone was super helpful, from the moment we arrived until the moment we left. Our time there went by quickly.
Business response:
We greatly appreciate you for leaving us this remarkable review! We are honored to have had the opportunity to work with you and we are glad that our team could provide you with top notch service. We are delighted to know that they were super helpful from the moment you arrived to the moment you left. If there is ever anything more that we may help you with please do not hesitate to let us know. We sincerely congratulate you on your new vehicle- behalf of the entire Empire Nissan of Bay Ridge team!
Worked with Sasha and David Rivera and this is why i keep coming back to the same dealership. Always great service, great deals, what more can a customer ask for! Thank you empire for everything.
Business response:
Thank you for your wonderful review! We are glad that or team consistently provides you with top-notch service and we are thrilled that Sasha and David provided you with nothing less during your recent visit. It is an honor to have your confidence and loyalty. Wishing you the safest of travels until we meet again!
My advisor Robert Ayers took very good care of my visit. They acknowledged me as soon as I arrived and took very good care of my vehicle. Would definitely recommend this dealer for any future service needs.
Business response:
Very good experience with the service area.
My salesman Lei was a total professional who went above and beyond I would totally recommend Lei and Nissan
Business response:
Thank you for leaving Lei this positive review and recommendation! We are glad that Lei took great care of you and made your experience with us 5-stars! We greatly appreciate the opportunity to work with you. Wishing you the safest of travels- on behalf of the entire team!
Repairs were done in a timely matter. I was happy with the final results. I am pleased.
Business response:
We are so glad that our team could get your automotive needs swiftly resolved. Your safety and satisfaction are our utmost priorities. We thank you for your positive review and we hope that you do not hesitate to give us a call if there is ever anything more that we may help you with.
Great service experience, especially because of Ali Fares. He was clear, friendly and efficient, making sure that the service was what I needed and was done quickly and properly. A real pleasure to deal with.
Business response:
Thank you for sharing your positive experience with us. We are happy to hear that Ali provided you with thorough and efficient service. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if there is ever anything more that we may help you with.
I had an appointment for an oil change that day and had to wait for a long time.
Business response:
Thank you for bringing your recent experience to our attention, and we sincerely apologize for the extended wait time you encountered during your oil change appointment. Your time is valuable, and we understand the frustration that can arise when expectations for service are not met. We will investigate the circumstances surrounding your wait time to identify areas for improvement and take corrective measures to ensure a more streamlined experience for our customers in the future. Your concerns have been forwarded to our Man... read more
This is the second time I've been to Empire Nissan and I've got to say I'm very satisfied with the experience once again. There are highly respectful, down to earth and experienced employees there who make the otherwise daunting decision to buy a car, very simple and relaxing. Mr. Wing Lee is my guy! Every time I go back I'll be sure to ask for him personally and I suggest you all do as well. He knows the ins and outs of every vehicle there and is well versed in all steps throughout the process. And to top it all off, I have... read more
Business response:
Tyrese, Thank you for taking the time to share your positive experience with us! It is wonderful to know that Wing has been your go-to person, demonstrating his in-depth knowledge of our vehicles and guiding you seamlessly through each step of the process. Your continued trust and support means the world to us, and we hope to continue serving you and your automotive needs for many years to come.
Frequently asked questions about Bay Ridge Nissan
How is Bay Ridge Nissan rated?
Bay Ridge Nissan has a 4.9 star rating with 6,088 reviews.
When is Bay Ridge Nissan open?
Bay Ridge Nissan is open now. It will close at 5:00 p.m.