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Bay Ridge Nissan
- Brooklyn, NY
About this business
If you're looking for reliable, prompt, and professional customer service, then Bay Ridge Nissan is the place you need to be. We have an exceptional customer care team and a great team of sales consultants to make sure you are treated right, the way you want to be treated! Bay Ridge Nissan is a family owned and operated dealership for over a decade now, and we want all our customers to feel like a part of the family!
Location details
6501 5th Ave, Brooklyn, NY, 11220, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 12:00 a.m. to 5:00 p.m. |
I had the pleasure of meeting Robert Ayers for a basic oil change and tire rotation. He was incredibly helpful, thorough and considerate through the process and helped me avoid paying for anything I didn’t need. I originally thought I needed much more but he made sure to do a free inspection to be certain. That’s almost unheard of at a dealership! My only complaint is the amount of waiting time…I was there for 3 1/2 hours but they were certainly busy, and clearly for a good reason. I’m very happy with Nissan of Bay Ridge!
Business response:
Courtney, Thank you so much for taking the time to leave Robert this wonderful feedback. It is a delight to hear he provided you with A+ service that you so much deserve. We will continue striving to provide exceptional services and outstanding guest care to make every interaction with us remarkable. Please don’t hesitate to give us a call if we may be of further assistance to you in the future.
I had a great experience dealing with you, the service was so amazing and the team was professional.
Business response:
Thank you so much for this excellent review! Your satisfaction is our top priority, and we look forward to serving you again soon.
Tyler Rivera was the right person for me. I was nervous at first because I was hoping I had somebody to be honest with me since it was my first time buying. So happy I found somebody like him. He help me through the whole process. Stay in contact till today to make sure all is well. I want to say thank you and I appreciate your services. Your the best.
Business response:
Fatima, Thank you for taking the time to leave Tyler this wonderful feedback! We are delighted to hear his assistance was of great value to you on your recent visit. Please don’t hesitate to give us a call if we may be of further assistance to you in the future.
Had a pleasure working with Shaun Hassan. He was very transparent, professional and got things done in a timely manor. Highly would recommend this dealership to family and friends.
Business response:
Johnnie, Thank you for your positive feedback and recommendation. We are happy to hear Shaun delivered the top-notch service that you so much deserve. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.
Worked with DJ. Super professional. Had me in and out quickly and gave me everything I asked for. Couldn't have asked for a better salesperson.
Business response:
Thank you so much for your positive review! Providing a smooth, 5-star experience is always our goal, and we are glad that DJ's efforts could meet your satisfaction. It is our pleasure to assist you in any way possible. We wish you safe travels and we hope for an opportunity to work with you again!
Worked with Sasha. He was great. Wonderful experience. I highly recommend him. David was also helpful
Business response:
Thank you for leaving us this positive review! We are glad that Sasha and David could provide you with 5-star service. Sasha will be delighted to have earned your kind recommendation. If there is ever anything more that we may help you with, please do not hesitate to give us a call.
Katherine Alers was great she knew exactly what I wanted based off of the information I gave her she went above and beyond to make my driving transaction was smooth I would recommend her to want and everyone I know
Business response:
Marcia, Thank you so much for leaving Katherine this positive feedback and recommendation. It is always our goal to ensure our guests' experiences are seamless as possible and we are pleased that your recent process met your standards. We look forward to the opportunity to serve you again.
Knowledgeable with inventory Helpful to customers Extended hours to accommodate Was able to answer all my questions
Business response:
Stephie, We are really grateful and appreciate you taking the time to share your review with us. Here at Empire Nissan of Bay Ridge we believe that our customers deserve nothing but the best, and we’re committed to delivering just that. Please don't hesitate to reach out to our team if you ever have any further questions or concerns.
Between Sasha at sales and Carmine and Jack at Service I would say that I am satisfied with the dealership. I woikd give it 5 stars however there are a few people who work there that can turn you off to the whole experience. I say give them a chance but make sure to deal with the individuals mentioned as I am sure they will make sure you are taken care of.
Business response:
Thank you for your review. Were sorry to hear that you were not completely satisfied with your service visit and we do apologize on the lack of customer service by some of our staff. If you would like to discuss further, please contact our service manager, Carmine Pennella, at (347) 309-4016 or at cpennella@eagny.com. Thank you!
Frequently asked questions about Bay Ridge Nissan
How is Bay Ridge Nissan rated?
Bay Ridge Nissan has a 4.9 star rating with 6,248 reviews.
When is Bay Ridge Nissan open?
Bay Ridge Nissan is closed now. It will open at 9:00 a.m.