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6501 5th Ave, Brooklyn, NY, 11220, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 12:00 a.m. to 5:00 p.m. |
Robert Ayers the service advisor provided excellent service when I recently came in to service my Nissan pathfinder. He was very courteous, professional and took the time and patience to explain all the details and answer all my questions. I will definitely return to this dealership and look forward to dealing with Robert Ayers in the future.
Business response:
We are grateful for you leaving Robert this extraordinary review! We are thrilled to hear that Robert took phenomenal care of you and could provide you with thorough and efficient service. We are pleased to know that he was very courteous and professional. We look forward to serving you again in the future when the time comes.
Victor Paredes my regular advisor is excellent at customer service. I would recommend him to anyone.
Business response:
Thank you for leaving Victor this positive review! We are glad that he provided you with 5-star service and he will be honored to have earned your kind recommendation. Please do not hesitate to give us a call if there is ever anything more that we may help you with.
Victor Paredes was very informative of my car needs. He takes the time to let me know what I need to get done to keep my car right. We need more people like Victor.
Business response:
Thank you for sharing the positive experience you had with Victor! We are glad that he took great care of you and kept you well informed throughout the process. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.
Brought my first car. It went so smoothly and with ease. I definitely recommend this dealership
Business response:
Thank you for your wonderful review and recommendation! We are honored to have been of assistance to you with your special purchase, and we are glad that our team provided you with a smooth and efficient experience. We warmly congratulate you on your first vehicle- on behalf of the entire team!
I had a factory recall. Robert Ayer, the service rep, handled my work order. He was prompt, professional and contacted me to advise the car was ready for pickup. Since I did not wait, I appreciated that Robert reached out to me. Mr. Ayer has handled service issues for me on other occasions and has always done an excellent job.
Business response:
Thank you for taking the time to leave us this positive review! Providing quality and efficient service is so important to us, and we are glad that Robert's efforts met your satisfaction. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.
Empire is great, I wouldn't go anywhere else. Victor is very knowledgeable and respectful.
Business response:
Thank you for your wonderful review! It is an honor to have your confidence and loyalty, and we are pleased to hear that Victor provided you with 5-star service. Please do not hesitate to give us a call if there is ever anything more that we may help you with!
They listened to what I said and could afford. The process was long though but they were friendly.
Business response:
Thank you for your positive review! We are so appreciative of the opportunity to work with you, and we are glad that our team took great care of you and met your automotive needs. It is our pleasure to assist you in any way possible. Please do not hesitate to give us a call if there is ever anything more that we may help you with.
They are very attentive to their clients and do their best to be quick and professional
Business response:
Thank you for your positive review! Our guests' satisfaction is our utmost priority, and we are glad that our team took great care of you. Please do not hesitate to give us a call if there is ever anything more that we may help you with.
Victor Paredes in the service department was kind, helpful, and efficient. Would 100% ask for him next time.
Business response:
Thank you for leaving Victor this positive review! He will be delighted to hear of your kind words and to know how confident you are in his efforts. We hope to see you again the next time you are in need of automotive service!
Bay Ridge Nissan has a 4.4 star rating with 7,713 reviews.
Bay Ridge Nissan is open now. It will close at 5:00 p.m.