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Bay Ridge Nissan

4.4

About this business

Location details

6501 5th Ave, Brooklyn, NY, 11220, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 9:00 p.m.
Tue9:00 a.m. to 9:00 p.m.
Wed9:00 a.m. to 9:00 p.m.
Thu9:00 a.m. to 9:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
Sun12:00 a.m. to 5:00 p.m.
4.47,829 reviews
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Debra Filauri-Kane's profile image
Debra Filauri-Kane 
a year ago

This is my first car from Nissan. Extremely happy with the car. The dealership from the time you drive into the service department and meet up with one of your representatives, they are professional, kind, and courteous. The person I dealt with was Victor Paredes. Victor greeted me with a smile and asked what he can do to help me. Victor throughout the time my car was there kept me updated answered all my questions. Always return my calls, and when I returned to get my car he was there waiting for me with a smile my keys and... read more

Business response:

Debra, Thank you for your amazing review and recommendation! We are happy to hear that Victor provided you with the A+ service that you deserve and kept you well informed throughout the process. Your safety and satisfaction are our utmost priorities. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns. 

Ri & E's profile image
Ri & E 
a year ago

Empire Nissan of Bay Ridge is a household name to us. We have purchased 3 or 4 cars from here and the service is always top notch. Lei Wang is the guy to look for to assist with all your needs. Honestly the entire staff here is awesome! 

Business response:

Thank you for your excellent review! We are honored by your continued business, and we are so glad that Lei and the team consistently take great care of you and your automotive needs. It is our pleasure to assist you in any way possible. We wish you safe travels. Please do not hesitate to give us a call if there is ever anything more that we may help you with! 

Jame's profile image
Jame 
a year ago

I needed service for my car, and called Victor Paredes, he fix me up beautifully. I was on my way in no time, great job! 

Business response:

Jame, Providing immaculate and quality service is so important to us here at Empire Nissan of Bay Ridge and we are glad that Victor's efforts could meet your satisfaction! We are thrilled to know that he did a great job and had you on your way in no time. We wish you safe travels and please do not hesitate to let us know how we may be of further service to you. 

vadimmarkhasin's profile image
vadimmarkhasin 
a year ago

Robert Ayers the service advisor provided excellent service when I recently came in to service my Nissan pathfinder. He was very courteous, professional and took the time and patience to explain all the details and answer all my questions. I will definitely return to this dealership and look forward to dealing with Robert Ayers in the future. 

Business response:

We are grateful for you leaving Robert this extraordinary review! We are thrilled to hear that Robert took phenomenal care of you and could provide you with thorough and efficient service. We are pleased to know that he was very courteous and professional. We look forward to serving you again in the future when the time comes. 

mrscookies17's profile image
mrscookies17 
a year ago

Victor Paredes my regular advisor is excellent at customer service. I would recommend him to anyone. 

Business response:

Thank you for leaving Victor this positive review! We are glad that he provided you with 5-star service and he will be honored to have earned your kind recommendation. Please do not hesitate to give us a call if there is ever anything more that we may help you with. 

Stufflove59's profile image
Stufflove59 
a year ago

Victor Paredes was very informative of my car needs. He takes the time to let me know what I need to get done to keep my car right. We need more people like Victor. 

Business response:

Thank you for sharing the positive experience you had with Victor! We are glad that he took great care of you and kept you well informed throughout the process. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns. 

T.berger110's profile image
T.berger110 
a year ago

Brought my first car. It went so smoothly and with ease. I definitely recommend this dealership 

Business response:

Thank you for your wonderful review and recommendation! We are honored to have been of assistance to you with your special purchase, and we are glad that our team provided you with a smooth and efficient experience. We warmly congratulate you on your first vehicle- on behalf of the entire team! 

absoloulie's profile image
absoloulie 
a year ago

I had a factory recall. Robert Ayer, the service rep, handled my work order. He was prompt, professional and contacted me to advise the car was ready for pickup. Since I did not wait, I appreciated that Robert reached out to me. Mr. Ayer has handled service issues for me on other occasions and has always done an excellent job. 

Business response:

Thank you for taking the time to leave us this positive review! Providing quality and efficient service is so important to us, and we are glad that Robert's efforts met your satisfaction. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns. 

mmodesta073's profile image
mmodesta073 
a year ago

Empire is great, I wouldn't go anywhere else. Victor is very knowledgeable and respectful. 

Business response:

Thank you for your wonderful review! It is an honor to have your confidence and loyalty, and we are pleased to hear that Victor provided you with 5-star service. Please do not hesitate to give us a call if there is ever anything more that we may help you with! 

Frequently asked questions about Bay Ridge Nissan

How is Bay Ridge Nissan rated?

Bay Ridge Nissan has a 4.4 star rating with 7,829 reviews. 

When is Bay Ridge Nissan open?

Bay Ridge Nissan is open now. It will close at 6:00 p.m.