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6501 5th Ave, Brooklyn, NY, 11220, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 12:00 a.m. to 5:00 p.m. |
Worked with DJ. Super professional. Had me in and out quickly and gave me everything I asked for. Couldn't have asked for a better salesperson.
Business response:
Thank you so much for your positive review! Providing a smooth, 5-star experience is always our goal, and we are glad that DJ's efforts could meet your satisfaction. It is our pleasure to assist you in any way possible. We wish you safe travels and we hope for an opportunity to work with you again!
Worked with Sasha. He was great. Wonderful experience. I highly recommend him. David was also helpful
Business response:
Thank you for leaving us this positive review! We are glad that Sasha and David could provide you with 5-star service. Sasha will be delighted to have earned your kind recommendation. If there is ever anything more that we may help you with, please do not hesitate to give us a call.
Katherine Alers was great she knew exactly what I wanted based off of the information I gave her she went above and beyond to make my driving transaction was smooth I would recommend her to want and everyone I know
Business response:
Marcia, Thank you so much for leaving Katherine this positive feedback and recommendation. It is always our goal to ensure our guests' experiences are seamless as possible and we are pleased that your recent process met your standards. We look forward to the opportunity to serve you again.
Knowledgeable with inventory Helpful to customers Extended hours to accommodate Was able to answer all my questions
Business response:
Stephie, We are really grateful and appreciate you taking the time to share your review with us. Here at Empire Nissan of Bay Ridge we believe that our customers deserve nothing but the best, and we’re committed to delivering just that. Please don't hesitate to reach out to our team if you ever have any further questions or concerns.
Between Sasha at sales and Carmine and Jack at Service I would say that I am satisfied with the dealership. I woikd give it 5 stars however there are a few people who work there that can turn you off to the whole experience. I say give them a chance but make sure to deal with the individuals mentioned as I am sure they will make sure you are taken care of.
Business response:
Thank you for your review. Were sorry to hear that you were not completely satisfied with your service visit and we do apologize on the lack of customer service by some of our staff. If you would like to discuss further, please contact our service manager, Carmine Pennella, at (347) 309-4016 or at cpennella@eagny.com. Thank you!
Management works excellent. Advisors are rude and not aim to provide appropriate service to customers. To make an appointment to this dealership doesn’t make a sense. Just walk-in.
Business response:
Hello, Thank you for sharing your experience with us and were sorry to hear of your disappointment with our dealership. We do apologize for the treatment you received from our staff. We would like to discuss your review with you. Please contact Carmine Pennella at 347-309-4016 or at cpennella@eagny.com at your earliest convenience. Thank yo
David Rivera was a gem beginning to end. He made my car buying process really easy and smooth. He is the only person I would ever deal with in the car business. Ask for him and you'll see why.
Business response:
William, Thank you so much for your positive review! We are delighted that he could provide you with a seamless and efficient experience. He will be honored to know how confident you are in his efforts. Wishing you the warmest congratulations on your new vehicle-on behalf of the entire team!
Tyler Rivera and Dwayne Small great people to work with they are very professional. thank you guys.
Business response:
Thank you so much for your positive review! We are delighted that Tyler and Dwayne could provide you with 5-star service. If there is ever anything more that we may help you with, please do not hesitate to give us a call!
Been going to this location for a while. Staff is normally very helpful. My advisor, Jack Cheng was wonderful.
Business response:
Thank you so much for your positive review! We are glad that Jack and the team could consistently provide you with top-notch service. Our guests' satisfaction is our utmost priority. Please do not hesitate to give us a call if there is ever anything more that we may help you with.
Bay Ridge Nissan has a 4.4 star rating with 7,829 reviews.
Bay Ridge Nissan is closed now. It will open tomorrow at 12:00 a.m.