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Baycroft Flitwick Care Home

4.7

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Location details

101 Ampthill Road, Flitwick, MK45 1GX, United Kingdom

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4.793 reviews
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Kerry S's profile image
Kerry S 
3 years ago

My mother came to Baycroft Flitwick as their first resident in August 2019. Fair to say, Baycroft has faced many challenges during this time but has never failed to provide first-class care throughout. It was especially comforting whilst in lockdown to know that Mum was in safe hands being cared for by staff that had become friends to both her and our family. Thank you, Baycroft, for all you do that goes above and beyond just caring - you truly make a difference. 

Business response:

Dear Kerry, thank you so much for taking the time to leave us such a wonderful, heartfelt review, your kind words mean so much to us all, especially the team at Baycroft Flitwick. I am glad to hear that you feel Mum is safe and settled at our home, and that you have created meaningful bonds with our team. 

Alison B's profile image
Alison B 
3 years ago

We feel really fortunate to have Mum looked after at Baycroft Flitwick. She has lived here for two and a half years, and during that time, he needs have dramatically increased. Baycroft has managed to look after Mum constantly brilliantly. They are always patient and compassionate and treat her with gentleness and dignity. Mum loves all the carers, which is a major achievement, as she is not always the easiest person to look after. We are so relieved that Mum loves Baycroft and grateful to all the staff - who are fabulous. 

Business response:

Dear Alison, thank you for taking the time to leave us such a lovely review. I am sorry to hear that Mum's needs have increased, however I am happy to hear that Mum is being well cared for by our wonderful team at Baycroft Flitwick and has developed bonds with our fantastic carers. 

Paula W's profile image
Paula W 
3 years ago

Excellent care and support by all staff. 

Business response:

Thank you so much for taking the time to complete this review. It is lovely to hear that you are happy with the excellent care and support that your mother is receiving. 

D W's profile image
D W 
3 years ago

On my visits to Baycroft Care Home I have always found it to have a happy and helpful atmosphere. The staff are efficient and helpful to take care of the residents' needs. It's a lovely home with a homely feel and lovely restaurants where the residents have their meals. They have a cinema, hair salon and a gym. 

Business response:

Thank you so much for taking the time to complete this review, we really appreciate your lovely feedback. I am glad that you find our home a happy atmosphere to be in. 

Sandra R's profile image
Sandra R 
3 years ago

Living by myself and having to have a full knee replacement op, I wanted to feel safe before going home. Baycroft, from the minute I rang to arrange 2-weeks of care when my op was delayed for days, couldn’t have been more helpful. From arriving with my grandson, you seem to feel the calmness. The first few days were tough, the support and encouragement were important, and it was incredible. From the nurses managing the pain, meals in my room, personal care, and people coming to talk to me, I started to improve. At last, I wa... read more

Business response:

Dear Sandra, thank you very much for your kind review. We are so pleased to hear your respite stay with us helped you to get back on your feet and gave your family peace of mind. You are welcome back any time. Kind regards. 

Jacqueline Y's profile image
Jacqueline Y 
3 years ago

My mother has been at Baycroft Flitwick since September 2019. It is a beautiful home with wonderful facilities. The rooms are light and have lovely bathrooms. The staff are very caring and look after my mother superbly. The activities are daily. The food is excellent. My mother always looks clean and cared for with hairdressers coming in weekly which she loves. All the staff are lovely and I couldn't wish for a better home for my mother. 

Business response:

Thank you so much for taking the time to complete this review, we are so pleased that you're happy with the care and support your mother is receiving. Please be assured I will pass on your lovely feedback to the rest of the staff team. 

A W's profile image
A W 
3 years ago

I visited my friend whilst the Red Nose Day walking challenge was taking place. We walked around the gardens as it was such a beautiful day, and the staff were so welcoming and informative about the challenge that they were taking part in. We contributed several steps towards the 10,000 target. Having witnessed the amazing care and love that all the staff from management to carers to host give the residents, I would, without a doubt, have no hesitation in placing any member of my family into this care facility. I look forwar... read more

Business response:

Thank you for your lovely review, and thank you for helping us with our walking challenge! We hope to see you again soon. Kind regards. 

Joanne D's profile image
Joanne D 
3 years ago

Our lovely Mum has been at Baycroft since it first opened, the staff are so kind and caring and go to great lengths to ensure quality care and comfort for our mum and all the residents. Its been a tough two years with the pandemic however Baycroft have been so accommodating with providing garden visits, window visits and one-to-one visits when safe to do so, along with regular video calls. There is always regular entertainment at Baycroft with amazing events and activities which cater for all. As I live in Dorset it's wonder... read more

Business response:

Thank you so much for your kind words and lovely feedback we really do appreciate it. Please be assured I will pass on your wonderful comments to all the staff team. 

A H's profile image
A H 
3 years ago

The home has a lovely feel to it. Always greeted with a smile, always clean and tidy. Obviously, due to Covid restrictions, I understand that not all facilities are being used to full potential. Dad always appears looked after and cared for to a great level. The staff always appear helpful and attentive. The food is always lovely. I feel I can trust that dad is cared for correctly to a high standard. 

Business response:

Thank you so much for taking the time to complete this review, we really appreciate your feedback. I am so pleased you are happy with the high standards of care and support your dad is receiving. 

Frequently asked questions about Baycroft Flitwick Care Home

How is Baycroft Flitwick Care Home rated?

Baycroft Flitwick Care Home has a 4.7 star rating with 93 reviews. 

When is Baycroft Flitwick Care Home open?

Baycroft Flitwick Care Home is open now. It is open 24/7.