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101 Ampthill Road, Flitwick, MK45 1GX, United Kingdom
Get directionsThe care home is so very clean, staff are wonderful, so caring and kind. Very helpful to the residents and family who visit. Don't think I have ever seen such a beautiful home. My relative is very happy there and has become more active and communicates more. I would have no hesitation in living there myself.
Business response:
Thank you so much for taking the time to leave us a review. I am so happy that your relative has settled in so well, and it's lovely to see her engaging with staff and residents. I will pass your feedback on to the teams.
We had to find accommodation for my mother-in-law at very short notice and the staff at Baycroft Flitwick Care Home couldn't have been kinder and more welcoming to her. We chose Baycroft because of the clean, spacious rooms, friendly and efficient staff and the wide range of activities. We were initially concerned when the previous owners sold the home but the new owners have made improvements and we are very happy with the care provided.
Business response:
Thank you so much for taking the time to write a review. I will share your kind words with the team. It is a pleasure to look after your mother-in-law.
I am so grateful to Baycroft Flitwick Care Home for providing my mother with such a caring environment. She has settled into the home in a very short time thanks, in no small part, to the lovely staff who are, without exception, kind, efficient and professional. The activities are fun and engaging. My mother loves the food and is always keen to get to the dining room for each meal. All the staff know her name and talk to her, not me, when I accompany her which is how it should be. The rooms are lovely. Mym has a favourite lo... read more
Business response:
Thank you for taking the time to leave us a review. I will forward your kind words on to the team. It is a pleasure to look after your mother and I am pleased that she settled in so quickly.
My mum has been a resident at Flitwick Baycroft for just over a year. Her needs are complex and with the exception of a couple of minor concerns early on, she has received excellent care. The management team are experienced, competent and very accessible. The premises are well maintained and the carers are genuinely caring. By and large, the food is excellent. The activities are excellent and well thought through so that every resident can get involved. Highlights have been the Christmas party and also Mum's birthday party w... read more
Business response:
Thank you for leaving a review for Baycroft Flitwick Care Home. We are so pleased to know that your mum is happy with us at Baycroft Flitwick and that she has been well supported by our staff team. I will share your kind words with them all.
Baycroft is a lovely care home to be in. It has friendly and welcoming staff. My husband is very happy there. He is cared for extremely well, and nothing is ever too much trouble if you ask the staff. Activities are made fun and enjoyable in both morning and afternoon sessions.
Business response:
Thank you so much for taking the time to complete this review, we really appreciate your lovely comments. I am so glad you are happy with the care and support your husband is receiving.
My mum and dad came to Baycroft in February as they both needed 24/7 care. The staff have been wonderful and welcomed us with open arms. The care provided is second to none - I couldn’t have picked a better place for my parents. Unfortunately, my dad passed after being at Baycroft for 3 and a half weeks so mum is now left alone but receiving the best care possible for someone who is bed-bound now. The wake was held at Baycroft and the staff helped to make it a wonderful day for family and friends. I thoroughly recommend Bayc... read more
Business response:
Thank you for taking the time to leave such a wonderful review of our home. I'm sorry to hear of your father's passing, I am sure that he is greatly missed by everyone at Baycroft Flitwick, and our condolences are with you and your family at this sad time. It is lovely to hear that you feel reassured with the care that the team at Baycroft Flitwick provide and that they are able to cater their approach towards your mother's needs. I am sure that it was comforting for you and your family to hold your father's wake at our home... read more
My dad died at Baycroft Flitwick recently having spent 6 months at the home. I start with this because we were so impressed with the end-of-life care Dad received. All the staff were very attentive to his needs and we, the family, were kept informed and involved. Dad went to live at the home after several prolonged stays in hospital left him unable to live alone any longer. The staff quickly identified Dad's likes and dislikes and his meals were tailored to the size of his appetite and his favourite foods. Staffing levels we... read more
Business response:
Thank you for leaving such a heartfelt review of our home. I'm sorry to hear of your father's passing, I am sure that he will be deeply missed by the team at Baycroft Flitwick, our condolences are with you and your family at this sad time. It is lovely to hear that you were happy with the level of care that your father received and that the home kept you informed and involved with your father's care and any changes to his needs. I will ensure that your kind comments are shared with the team.
My mum was in Baycroft Flitwick for almost 2 years and the standard of care and attention she received was first-class. The management always strives to maintain the highest standards of care. Although my mum didn't engage in the set activities, she was always encouraged to do so. There is much caring staff at Baycroft from carers to nurses, kitchen staff to admin, cleaning, maintenance and reception. The staff go out of their way to be friendly and welcoming to visitors and residents. There is a very distinct family atmosph... read more
Business response:
Thank you for taking the time to leave such a heartfelt review of our home. It is so lovely to hear your honest feedback and to know how welcome you felt whilst visiting your mother at Baycroft Flitwick. I will ensure that your incredibly kind comments are passed on to our team. We would like to pass on our condolences to you and the family, we will miss your mother dearly.
My mother went to Baycroft for rehabilitation and the staff could not have been more welcoming. The standard of care was faultless, cheerful and kind. The food and activities were excellent. The care also included care for visiting relatives and friends. Sadly my mother had a stroke and had to leave for the hospital but when it was clear she was not to recover she returned to Baycroft for her final days which were managed by Baycroft with skill and care. The whole family is grateful and very impressed by Baycroft Flitwick. W... read more
Business response:
Thank you for taking the time to leave us such a heartwarming review and for such honest feedback on our home. It is lovely to know that you felt part of our Baycroft community and cared for whilst visiting your mother at Baycroft Flitwick. We would like to pass on our condolences to you and the family, we will miss your mum dearly. I will ensure that your kind comments are cascaded to the team.
Baycroft Flitwick Care Home has a 4.7 star rating with 117 reviews.
Baycroft Flitwick Care Home is open now. It is open 24/7.