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101 Ampthill Road, Flitwick, MK45 1GX, United Kingdom
Get directionsMy mother has been at Baycroft Flitwick since September 2019. It is a beautiful home with wonderful facilities. The rooms are light and have lovely bathrooms. The staff are very caring and look after my mother superbly. The activities are daily. The food is excellent. My mother always looks clean and cared for with hairdressers coming in weekly which she loves. All the staff are lovely and I couldn't wish for a better home for my mother.
Business response:
Thank you so much for taking the time to complete this review, we are so pleased that you're happy with the care and support your mother is receiving. Please be assured I will pass on your lovely feedback to the rest of the staff team.
I visited my friend whilst the Red Nose Day walking challenge was taking place. We walked around the gardens as it was such a beautiful day, and the staff were so welcoming and informative about the challenge that they were taking part in. We contributed several steps towards the 10,000 target. Having witnessed the amazing care and love that all the staff from management to carers to host give the residents, I would, without a doubt, have no hesitation in placing any member of my family into this care facility. I look forwar... read more
Business response:
Thank you for your lovely review, and thank you for helping us with our walking challenge! We hope to see you again soon. Kind regards.
Our lovely Mum has been at Baycroft since it first opened, the staff are so kind and caring and go to great lengths to ensure quality care and comfort for our mum and all the residents. Its been a tough two years with the pandemic however Baycroft have been so accommodating with providing garden visits, window visits and one-to-one visits when safe to do so, along with regular video calls. There is always regular entertainment at Baycroft with amazing events and activities which cater for all. As I live in Dorset it's wonder... read more
Business response:
Thank you so much for your kind words and lovely feedback we really do appreciate it. Please be assured I will pass on your wonderful comments to all the staff team.
The home has a lovely feel to it. Always greeted with a smile, always clean and tidy. Obviously, due to Covid restrictions, I understand that not all facilities are being used to full potential. Dad always appears looked after and cared for to a great level. The staff always appear helpful and attentive. The food is always lovely. I feel I can trust that dad is cared for correctly to a high standard.
Business response:
Thank you so much for taking the time to complete this review, we really appreciate your feedback. I am so pleased you are happy with the high standards of care and support your dad is receiving.
My Mum has been a resident for nearly 2 years. The staff are so supportive and have ensured that they keep up with her changing needs and they always keep her as comfortable as possible. I am always welcomed (as I visit as an essential visitor wearing full PPE) and the staff have made sure that they have facilitated these are hugely important to my Mum and her mental health. Thank you.
Business response:
Thank you for taking the time to complete this review and thank you for your kind words we really appreciate it. We are happy that you are pleased with the care and support your mother is receiving and I will pass on your lovely feedback to the staff team.
My parent has been living in Baycroft since October year. Baycroft has far exceeded all my expectations and previous assumptions about what to expect from a care home. My parent is very happy and well cared for there.
Business response:
Thank you for taking the time to complete this review, we are pleased that you are happy with the care and support your loved one is receiving.
Moved mum into Baycroft a couple of months ago, she spent two weeks in isolation at first due to the pandemic. The staff have been very caring and professional in helping us through this transitional period of settling mum into her new home. The accommodation is all new and is surrounded by a nice outlook and gardens. The staff have kept us informed of mum’s progress and her interaction in joining in with activities organised by the activity coordinators and arranging window visits, which reassured us that she is getting the... read more
Business response:
Thank you for taking the time to complete this review; we really appreciate your comments. We will continue to maintain our high standards of care and support, and I will pass on your lovely feedback to the staff team.
Mum moved into Baycroft Flitwick a month ago and initially spent a couple of weeks in the isolation wing. Naturally, she was quite confused and anxious having moved from all that had been familiar but the staff were very calming and encouraging and it was reassuring from a family point of view to be able to chat to her during window visits. After two weeks, Mum moved out of isolation and seems to have settled in well, enjoying interaction and activities with the other residents. The individual and communal accommodation is v... read more
Business response:
Thank you so much for taking the time to complete this review, we really do appreciate your kind words. I will ensure I pass on your lovely feedback to the staff team and we will continue to maintain our excellent standards of care and support.
Baycroft Flitwick is a nursing care home with excellent accommodation and facilities. My wife has Parkinson's disease with dementia - moving to Baycroft just prior to the COVID-19 lockdown being implemented. Following a difficult transition period, my wife now appears to be settled and content. This I believe is due to the caring staff, all of whom I have encountered, show compassion and empathy towards my wife/residents. My wife, once withdrawn, will now engage with residents and staff, and indeed, will now participate in c... read more
Business response:
Thank you for your lovely comments, we really do appreciate it. I am so pleased that your wife is settled and content with us, and I will pass on your great feedback to all the staff team.
Baycroft Flitwick Care Home has a 4.7 star rating with 117 reviews.
Baycroft Flitwick Care Home is open now. It is open 24/7.