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Baycroft Flitwick Care Home
- Assisted Living Facilities
- Flitwick
About this business
Location details
101 Ampthill Road, Flitwick, MK45 1GX, United Kingdom
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Accommodation is excellent (clean, warm and comfortable). The room has en suite facilities and is very well adapted for older people. The staff, without exception, are caring and kind. Medical issues have been picked up promptly and managed well. Food is excellent and a special diet is well catered for. Enjoys the company of other residents and participates in social activities. Highly recommended. Gives the family peace of mind to know she is safe and well looked after.
Business response:
Thank you for taking the time to leave us such a thoughtful review. It is lovely to hear that you are happy with the surroundings and facilities on offer at the home and that you have peace of mind knowing that your loved one is safe and well looked after. I am glad that your loved one is enjoying the food, making meaningful friendships and taking part in the varied activities programme at the home. I will ensure that your kind comments are shared with our team.
My uncle has been a resident at Baycroft Flitwick since October 2022. It was an easy decision recommending Baycroft to him. After visiting other care homes and walking out feeling and knowing I would never let him go there I walked out of Baycroft Flitwick feeling the total opposite. The staff are lovely, and that's not just for the visit it's all the time. The care he receives is great and he has improved both physically and mentally since being there. The home listens to any concerns whatever they may be and do its utmost ... read more
Business response:
Thank you so much for taking the time to leave such a wonderful, heartfelt review. It is so lovely to hear, that you were made to feel at ease when choosing a care home for your uncle, as we understand that this is a huge decision to make. We are extremely pleased that the staff make you feel welcome and comfortable and that they are happy to listen to any concerns that you may have and actively work towards solving them for you. We are so happy that your uncle has improved physically and mentally, whilst being cared for at ... read more
From the very first day that we looked around Baycroft, I had a good feeling about it. The manager was so welcoming and immediately put me at ease. My grandma has recently become a permanent resident, and this has continued throughout her stay. All the staff are friendly and welcoming to family and friends; they are constantly offering me lattes as soon as I arrive to visit! I can even bring my little dogs to visit. My grandma requires specialist care, she can be very difficult to care for as she has dementia, and the staff ... read more
Business response:
Thank you for taking the time to write such a wonderful review. We are so happy to hear that from your first visit to Baycroft Flitwick that you were made to feel welcome and at ease and that this has continued throughout your grandma's stay, with the little touches of being offered a latte on arrival and being able to bring your dogs along to ensure your visits have a personal touch. We understand that making the decision to place your loved one into a care home can be extremely difficult; it is lovely to know that you feel... read more
My father was in Baycroft Flitwick for 6 weeks to give my mother respite. From day one he and all his visitors were treated superbly well. All staff knew his name and those of family members who visited regularly. Dad was happy to stay in his room but was encouraged out, something I really appreciate as he needs the motivation to do things. From what I saw, and smelled, the food was delicious and certainly plentiful. As a visitor, I was always offered a hot drink. Finally, all the team were totally lovely.
Business response:
Thank you so much for your lovely review. I am so happy to hear that your father was treated well and that his family and friends were made to feel welcome by our incredible team at Baycroft Flitwick, it is also wonderful to hear that your father was given the gentle encouragement that he needed, to ensure that he was motivated and stimulated whilst he was with us. I will ensure that your kind comments are passed on to our team.
My mother came to Baycroft Flitwick as their first resident in August 2019. Fair to say, Baycroft has faced many challenges during this time but has never failed to provide first-class care throughout. It was especially comforting whilst in lockdown to know that Mum was in safe hands being cared for by staff that had become friends to both her and our family. Thank you, Baycroft, for all you do that goes above and beyond just caring - you truly make a difference.
Business response:
Dear Kerry, thank you so much for taking the time to leave us such a wonderful, heartfelt review, your kind words mean so much to us all, especially the team at Baycroft Flitwick. I am glad to hear that you feel Mum is safe and settled at our home, and that you have created meaningful bonds with our team.
We feel really fortunate to have Mum looked after at Baycroft Flitwick. She has lived here for two and a half years, and during that time, he needs have dramatically increased. Baycroft has managed to look after Mum constantly brilliantly. They are always patient and compassionate and treat her with gentleness and dignity. Mum loves all the carers, which is a major achievement, as she is not always the easiest person to look after. We are so relieved that Mum loves Baycroft and grateful to all the staff - who are fabulous.
Business response:
Dear Alison, thank you for taking the time to leave us such a lovely review. I am sorry to hear that Mum's needs have increased, however I am happy to hear that Mum is being well cared for by our wonderful team at Baycroft Flitwick and has developed bonds with our fantastic carers.
Excellent care and support by all staff.
Business response:
Thank you so much for taking the time to complete this review. It is lovely to hear that you are happy with the excellent care and support that your mother is receiving.
On my visits to Baycroft Care Home I have always found it to have a happy and helpful atmosphere. The staff are efficient and helpful to take care of the residents' needs. It's a lovely home with a homely feel and lovely restaurants where the residents have their meals. They have a cinema, hair salon and a gym.
Business response:
Thank you so much for taking the time to complete this review, we really appreciate your lovely feedback. I am glad that you find our home a happy atmosphere to be in.
Living by myself and having to have a full knee replacement op, I wanted to feel safe before going home. Baycroft, from the minute I rang to arrange 2-weeks of care when my op was delayed for days, couldn’t have been more helpful. From arriving with my grandson, you seem to feel the calmness. The first few days were tough, the support and encouragement were important, and it was incredible. From the nurses managing the pain, meals in my room, personal care, and people coming to talk to me, I started to improve. At last, I wa... read more
Business response:
Dear Sandra, thank you very much for your kind review. We are so pleased to hear your respite stay with us helped you to get back on your feet and gave your family peace of mind. You are welcome back any time. Kind regards.
Frequently asked questions about Baycroft Flitwick Care Home
How is Baycroft Flitwick Care Home rated?
Baycroft Flitwick Care Home has a 4.7 star rating with 117 reviews.
When is Baycroft Flitwick Care Home open?
Baycroft Flitwick Care Home is open now. It is open 24/7.