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Baycroft Flitwick Care Home

4.7

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Location details

101 Ampthill Road, Flitwick, MK45 1GX, United Kingdom

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4.793 reviews
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S K's profile image
S K 
2 years ago

Baycroft is a lovely care home to be in. It has friendly and welcoming staff. My husband is very happy there. He is cared for extremely well, and nothing is ever too much trouble if you ask the staff. Activities are made fun and enjoyable in both morning and afternoon sessions. 

Business response:

Thank you so much for taking the time to complete this review, we really appreciate your lovely comments. I am so glad you are happy with the care and support your husband is receiving. 

Sandra H's profile image
Sandra H 
2 years ago

My mum and dad came to Baycroft in February as they both needed 24/7 care. The staff have been wonderful and welcomed us with open arms. The care provided is second to none - I couldn’t have picked a better place for my parents. Unfortunately, my dad passed after being at Baycroft for 3 and a half weeks so mum is now left alone but receiving the best care possible for someone who is bed-bound now. The wake was held at Baycroft and the staff helped to make it a wonderful day for family and friends. I thoroughly recommend Bayc... read more

Business response:

Thank you for taking the time to leave such a wonderful review of our home. I'm sorry to hear of your father's passing, I am sure that he is greatly missed by everyone at Baycroft Flitwick, and our condolences are with you and your family at this sad time. It is lovely to hear that you feel reassured with the care that the team at Baycroft Flitwick provide and that they are able to cater their approach towards your mother's needs. I am sure that it was comforting for you and your family to hold your father's wake at our home... read more

Sarah G's profile image
Sarah G 
2 years ago

My dad died at Baycroft Flitwick recently having spent 6 months at the home. I start with this because we were so impressed with the end-of-life care Dad received. All the staff were very attentive to his needs and we, the family, were kept informed and involved. Dad went to live at the home after several prolonged stays in hospital left him unable to live alone any longer. The staff quickly identified Dad's likes and dislikes and his meals were tailored to the size of his appetite and his favourite foods. Staffing levels we... read more

Business response:

Thank you for leaving such a heartfelt review of our home. I'm sorry to hear of your father's passing, I am sure that he will be deeply missed by the team at Baycroft Flitwick, our condolences are with you and your family at this sad time. It is lovely to hear that you were happy with the level of care that your father received and that the home kept you informed and involved with your father's care and any changes to his needs. I will ensure that your kind comments are shared with the team. 

David H's profile image
David H 
2 years ago

My mum was in Baycroft Flitwick for almost 2 years and the standard of care and attention she received was first-class. The management always strives to maintain the highest standards of care. Although my mum didn't engage in the set activities, she was always encouraged to do so. There is much caring staff at Baycroft from carers to nurses, kitchen staff to admin, cleaning, maintenance and reception. The staff go out of their way to be friendly and welcoming to visitors and residents. There is a very distinct family atmosph... read more

Business response:

Thank you for taking the time to leave such a heartfelt review of our home. It is so lovely to hear your honest feedback and to know how welcome you felt whilst visiting your mother at Baycroft Flitwick. I will ensure that your incredibly kind comments are passed on to our team. We would like to pass on our condolences to you and the family, we will miss your mother dearly. 

Susan G's profile image
Susan G 
2 years ago

My mother went to Baycroft for rehabilitation and the staff could not have been more welcoming. The standard of care was faultless, cheerful and kind. The food and activities were excellent. The care also included care for visiting relatives and friends. Sadly my mother had a stroke and had to leave for the hospital but when it was clear she was not to recover she returned to Baycroft for her final days which were managed by Baycroft with skill and care. The whole family is grateful and very impressed by Baycroft Flitwick. W... read more

Business response:

Thank you for taking the time to leave us such a heartwarming review and for such honest feedback on our home. It is lovely to know that you felt part of our Baycroft community and cared for whilst visiting your mother at Baycroft Flitwick. We would like to pass on our condolences to you and the family, we will miss your mum dearly. I will ensure that your kind comments are cascaded to the team. 

K F's profile image
K F 
2 years ago

Accommodation is excellent (clean, warm and comfortable). The room has en suite facilities and is very well adapted for older people. The staff, without exception, are caring and kind. Medical issues have been picked up promptly and managed well. Food is excellent and a special diet is well catered for. Enjoys the company of other residents and participates in social activities. Highly recommended. Gives the family peace of mind to know she is safe and well looked after. 

Business response:

Thank you for taking the time to leave us such a thoughtful review. It is lovely to hear that you are happy with the surroundings and facilities on offer at the home and that you have peace of mind knowing that your loved one is safe and well looked after. I am glad that your loved one is enjoying the food, making meaningful friendships and taking part in the varied activities programme at the home. I will ensure that your kind comments are shared with our team. 

Sarah C's profile image
Sarah C 
2 years ago

My uncle has been a resident at Baycroft Flitwick since October 2022. It was an easy decision recommending Baycroft to him. After visiting other care homes and walking out feeling and knowing I would never let him go there I walked out of Baycroft Flitwick feeling the total opposite. The staff are lovely, and that's not just for the visit it's all the time. The care he receives is great and he has improved both physically and mentally since being there. The home listens to any concerns whatever they may be and do its utmost ... read more

Business response:

Thank you so much for taking the time to leave such a wonderful, heartfelt review. It is so lovely to hear, that you were made to feel at ease when choosing a care home for your uncle, as we understand that this is a huge decision to make. We are extremely pleased that the staff make you feel welcome and comfortable and that they are happy to listen to any concerns that you may have and actively work towards solving them for you. We are so happy that your uncle has improved physically and mentally, whilst being cared for at ... read more

C C's profile image
C C 
2 years ago

From the very first day that we looked around Baycroft, I had a good feeling about it. The manager was so welcoming and immediately put me at ease. My grandma has recently become a permanent resident, and this has continued throughout her stay. All the staff are friendly and welcoming to family and friends; they are constantly offering me lattes as soon as I arrive to visit! I can even bring my little dogs to visit. My grandma requires specialist care, she can be very difficult to care for as she has dementia, and the staff ... read more

Business response:

Thank you for taking the time to write such a wonderful review. We are so happy to hear that from your first visit to Baycroft Flitwick that you were made to feel welcome and at ease and that this has continued throughout your grandma's stay, with the little touches of being offered a latte on arrival and being able to bring your dogs along to ensure your visits have a personal touch. We understand that making the decision to place your loved one into a care home can be extremely difficult; it is lovely to know that you feel... read more

Paul N's profile image
Paul N 
2 years ago

My father was in Baycroft Flitwick for 6 weeks to give my mother respite. From day one he and all his visitors were treated superbly well. All staff knew his name and those of family members who visited regularly. Dad was happy to stay in his room but was encouraged out, something I really appreciate as he needs the motivation to do things. From what I saw, and smelled, the food was delicious and certainly plentiful. As a visitor, I was always offered a hot drink. Finally, all the team were totally lovely. 

Business response:

Thank you so much for your lovely review. I am so happy to hear that your father was treated well and that his family and friends were made to feel welcome by our incredible team at Baycroft Flitwick, it is also wonderful to hear that your father was given the gentle encouragement that he needed, to ensure that he was motivated and stimulated whilst he was with us. I will ensure that your kind comments are passed on to our team. 

Frequently asked questions about Baycroft Flitwick Care Home

How is Baycroft Flitwick Care Home rated?

Baycroft Flitwick Care Home has a 4.7 star rating with 93 reviews. 

When is Baycroft Flitwick Care Home open?

Baycroft Flitwick Care Home is open now. It is open 24/7.