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bel Furniture san Antonio

4.5

About this business

Location details

555 SW Loop 410, San Antonio, TX, 78227, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 9:00 p.m.
Tue10:00 a.m. to 9:00 p.m.
Wed10:00 a.m. to 9:00 p.m.
Thu10:00 a.m. to 9:00 p.m.
Fri10:00 a.m. to 9:00 p.m.
Sat10:00 a.m. to 9:00 p.m.
Sun11:00 a.m. to 7:00 p.m.
4.57,448 reviews
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Linda C.'s profile image
Linda C. 
rating
10 years ago

Never again going to this place, the salesman told me the delivery drivers would take my old furniture if I gave them a tip that's bs, they don't do that so If they tell you they do don't fall for it and they won't make it right, taking the salesman side of course and still haven't called me back and I paid for my furniture cash, their Customer Service sucks I'm still waiting on their phone call 

J R.'s profile image
J R. 
rating
10 years ago

Went there twice the first time a sales lady stalked us through the entire store. She made us feel so uncomfortable that we just wanted to leave The second time we saw something that we really liked in the papers so we gave it a second chance The sales man told us they don't have it in the showroom but he could order it , we told them we would like to look at it before we purchased it if and when they would get it he said well we have other dining room sets so even thou we knew We wanted this specific one we still looked T... read more

Paris B.'s profile image
Paris B. 
rating
10 years ago

DO YOURSELF A FAVOR & TAKE YOU BUSINESS ELSEWHERE!!! My husband and I order a dining room set in October of 2015 and we were told it would be delivered to us in 3 weeks. The day comes in November, we received just parts of out dinning room table. They failed to tell us before they delivered our set that our bench was broken by the men in the warehouse. Fast forward to today it's January 2016, we have been calling since last year. We were actually told that we would receive it on January 22, 2016.....we still don't have it. W... read more

Jay B.'s profile image
Jay B. 
rating
10 years ago

DO NOT BUY HERE!!!! Waited over a month for a dining room set. After finally reciving the delivery the delivery guys broke the bench. Its been over two months since that initial delivery and im still waiting...everytime i call the customer service employees give me a "pending" status and tell me they will call when its ready. Week after week after week after week...DO NOT BUY HERE!!! 

Felicia T.'s profile image
Felicia T. 
rating
10 years ago

These people are dishonest, are not customer service oriented, will say anything to make a sale and will pull a bait & switch, which sadly, was done to us. What is terrible, is that the bait & switch isn't even the worst part of our experience. My husband & I were shown a similar, but more expensive table than in the ad we saw (bait & switch), but we liked the table and were advised of a delivery time frame (which was before Thanksgiving 2015), by both the salesman and the girl at the counter. We paid in full and were told w... read more

Vanessa R.'s profile image
Vanessa R. 
rating
10 years ago

Horrible just do not do it! Your delivery will be weeks late. Your furniture will be damaged. When you call you will be transferred and put on hold until you give up or they hang up. 

James I.'s profile image
James I. 
rating
10 years ago

Once again this place has lived up to it's reviews! When buying a table we got all the answers to our questions and paid for warranties. 2 weeks was what we were told for delivery. 6 weeks later we get damaged goods and now our warranties are not being honored. Every time we call to speak with Diane we get put on hold for over 30 minutes before we just hang up. This place is selling damaged goods off the floor on display and not honoring their warranty. The better business Bureau has received my complaint and many others. Se... read more

Josh W.'s profile image
Josh W. 
rating
10 years ago

Horrible customer service. Store manager, Ray, even lied about the delivery crew leaving a note on the door and then tried to charge me another delivery charge. This store is not military friendly 

Diana M.'s profile image
Diana M. 
rating
10 years ago

If I could give them a negative 5 stars I would!! They are horrible, horrible customer service, they are rude and they lie to you. I was told it would take no more than 15 business days to get my furniture it's been 30 business days and I have yet to see any furniture on top of that they charge a delivery fee and apparently you have to be waiting there like an idiot because they can show up at any time from 11am to 11pm if you want to re schedule they will charge again. Their incompetence is beyond ridiculous. Never again wi... read more

Frequently asked questions about bel Furniture san Antonio

How is bel Furniture san Antonio rated?

bel Furniture san Antonio has a 4.5 star rating with 7,448 reviews. 

When is bel Furniture san Antonio open?

bel Furniture san Antonio is open now. It will close at 9:00 p.m.