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Bel Furniture-San Antonio
- Furniture Stores
- San Antonio, TX
About this business
Come visit Bel Furniture’s furniture store in San Antonio, Texas. Here in Alamo City, you’ll find our Mega Store, one of our largest stores in the state. We carry all the furniture you’ll ever need for your home or apartment. Whether you need to furnish your entire home or you just need a new mattress, we are here for you. Our top-notch team of salespeople will help you find the perfect piece for you every time you visit our store. Visit us today!
Location details
555 SW Loop 410, San Antonio, TX, 78227, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 9:00 p.m. | |
| Tue | 10:00 a.m. to 9:00 p.m. | |
| Wed | 10:00 a.m. to 9:00 p.m. | |
| Thu | 10:00 a.m. to 9:00 p.m. | |
| Fri | 10:00 a.m. to 9:00 p.m. | |
| Sat | 10:00 a.m. to 9:00 p.m. | |
| Sun | 12:00 p.m. to 6:00 p.m. |
Went there twice the first time a sales lady stalked us through the entire store. She made us feel so uncomfortable that we just wanted to leave The second time we saw something that we really liked in the papers so we gave it a second chance The sales man told us they don't have it in the showroom but he could order it , we told them we would like to look at it before we purchased it if and when they would get it he said well we have other dining room sets so even thou we knew We wanted this specific one we still looked T... read more
DO YOURSELF A FAVOR & TAKE YOU BUSINESS ELSEWHERE!!! My husband and I order a dining room set in October of 2015 and we were told it would be delivered to us in 3 weeks. The day comes in November, we received just parts of out dinning room table. They failed to tell us before they delivered our set that our bench was broken by the men in the warehouse. Fast forward to today it's January 2016, we have been calling since last year. We were actually told that we would receive it on January 22, 2016.....we still don't have it. W... read more
DO NOT BUY HERE!!!! Waited over a month for a dining room set. After finally reciving the delivery the delivery guys broke the bench. Its been over two months since that initial delivery and im still waiting...everytime i call the customer service employees give me a "pending" status and tell me they will call when its ready. Week after week after week after week...DO NOT BUY HERE!!!
These people are dishonest, are not customer service oriented, will say anything to make a sale and will pull a bait & switch, which sadly, was done to us. What is terrible, is that the bait & switch isn't even the worst part of our experience. My husband & I were shown a similar, but more expensive table than in the ad we saw (bait & switch), but we liked the table and were advised of a delivery time frame (which was before Thanksgiving 2015), by both the salesman and the girl at the counter. We paid in full and were told w... read more
Horrible just do not do it! Your delivery will be weeks late. Your furniture will be damaged. When you call you will be transferred and put on hold until you give up or they hang up.
Once again this place has lived up to it's reviews! When buying a table we got all the answers to our questions and paid for warranties. 2 weeks was what we were told for delivery. 6 weeks later we get damaged goods and now our warranties are not being honored. Every time we call to speak with Diane we get put on hold for over 30 minutes before we just hang up. This place is selling damaged goods off the floor on display and not honoring their warranty. The better business Bureau has received my complaint and many others. Se... read more
Horrible customer service. Store manager, Ray, even lied about the delivery crew leaving a note on the door and then tried to charge me another delivery charge. This store is not military friendly
If I could give them a negative 5 stars I would!! They are horrible, horrible customer service, they are rude and they lie to you. I was told it would take no more than 15 business days to get my furniture it's been 30 business days and I have yet to see any furniture on top of that they charge a delivery fee and apparently you have to be waiting there like an idiot because they can show up at any time from 11am to 11pm if you want to re schedule they will charge again. Their incompetence is beyond ridiculous. Never again wi... read more
The prices at the store were worth two trips to furnish our house. The low rating is due to poor customer service and inaccurate deliveries. First, each time you call you are automatically put on hold. The computers there are almost always "down" and the employee must call you back. Anyone you talk to does not seem to know how to fix an error. For example, one of our dining room chairs was not delivered. 20 minutes after unpacking the boxes my husband called and they said they'd check the truck back at the store. After plac... read more
Frequently asked questions about Bel Furniture-San Antonio
How is Bel Furniture-San Antonio rated?
Bel Furniture-San Antonio has a 4.5 star rating with 6,755 reviews.
When is Bel Furniture-San Antonio open?
Bel Furniture-San Antonio is open now. It will close at 9:00 p.m.