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bel Furniture san Antonio

4.5

About this business

Location details

555 SW Loop 410, San Antonio, TX, 78227, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 9:00 p.m.
Tue10:00 a.m. to 9:00 p.m.
Wed10:00 a.m. to 9:00 p.m.
Thu10:00 a.m. to 9:00 p.m.
Fri10:00 a.m. to 9:00 p.m.
Sat10:00 a.m. to 9:00 p.m.
Sun11:00 a.m. to 7:00 p.m.
4.57,381 reviews
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Marquis G.'s profile image
Marquis G. 
rating
6 years ago

Went to BEL on 11/11/2019 (& several times before as we were looking for new furniture for the new place) Pros: - Great "straight up" prices: meaning you can find couch sets, dining table SETS (that's all we need, no kids or anything else really needed for home- so we looked for ottomans, table sets and living room)(while the deals are great, we found something better & cheaper from wayfair.com) all less than 500. - they greet you as Soon as you walk in - largest furniture store I've been too in SA - great selection Con... read more

Carol H.'s profile image
Carol H. 
rating
6 years ago

Update: The store manager James is trying to make this right by sending us our furniture in two days and trying to get us the floor model of what we ordered. But BEWARE, the furniture that you want is probably partially SOLD OUT when you buy it. This man is TRYING to cover for the rest of this clearly deceptive company. Kudos to James for trying! Simple message to buyers. STAY AWAY FROM THE BEL ORGANIZATION! STAY AWAY, STAY AWAY! The San Antonio store employees are incompetent! The delivery company that they use are i... read more

Zq L.'s profile image
Zq L. 
rating
6 years ago

I left a review 2 weeks ago with Bel Furniture. And now I am still struggling with their product and service. It is a NIGHTMARE to deal with this store. Keep away from them 

Diana V.'s profile image
Diana V. 
rating
6 years ago

I would not recommend this place. Customer service is very unprofessional. I spoke to the manager about damaged furniture that was delivered. I made several calls to have delivery of a replacement, twice I had an appointment and no one showed. I decided to go back to the store and speak to a manager. She was the worse with regards to customer service. I explained the situation. Her response-well you only paid $500. It's my hard earned money and she made me feel unvalued. Positive note: Mario the warehouse manager was very ni... read more

Joshua H.'s profile image
Joshua H. 
rating
6 years ago

By far the worst experience I've ever had with a company... We purchased a bedroom set, the salesman was great. Set-up delivery date and thought everything would be good. We were wrong. The day before delivery I was told the mattress hadn't arrived, I asked a simple question, why. The rep put me on hold to call the warehouse, I was then told it had arrived and would be delivered. This turned out to be a lie. Delivery shows up and no mattress. I call the manager and he verified that it didn't ship from the mattress factory... read more

Kat J.'s profile image
Kat J. 
rating
7 years ago

Buyer beware!! These people are a joke..took almost a month to receive furniture they said would only take 2 weeks. When I would call to complain, the manager Lydia would be conveniently out. 

Adrian G.'s profile image
Adrian G. 
rating
7 years ago

This place is a joke. $3,000 dollars, 2 weeks to get everything. it arrives damaged and or missing pieces. Everyone says the right thing to apparently make it right but those promises arent kept. They say they will call you back, and no one returns your call. Every time I call and ask for a manager, they're always too busy to get to the phone. Dont waste your time here, spend your hard earned money somewhere else, Bel Furniture WILL NOT keep their promises and will only keep disappointing you. 

Daniel Villafane V.'s profile image
Daniel Villafane V. 
rating
7 years ago

Alguien mas ha comprado el seguro Guardian Protection Furniture que ofrecen en las mueblerias como Bel Furniture. He tenido una muy mala experiencia con Guardian. Encontre mas de 500 quejas de ellos y aun esta muebleria Bel lo ofrece. No lo adquieran 

Vanessa M.'s profile image
Vanessa M. 
rating
7 years ago

Horrible customer service and organization. We went to purchase a dining room set and a living room table set, and the prices that were announced went even the prices, the living room set was 80 dollars more than advertised and the dining set didn't even have a price, the sells person told us it was 2300 and when we checked online it was 1900, big difference, when we told them about these changes, they first said it was because they had a sale that ended Tuesday and they haven't taken down the signs, its FRIDAY!! You had thr... read more

Frequently asked questions about bel Furniture san Antonio

How is bel Furniture san Antonio rated?

bel Furniture san Antonio has a 4.5 star rating with 7,381 reviews. 

When is bel Furniture san Antonio open?

bel Furniture san Antonio is open now. It will close at 9:00 p.m.