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Bel Furniture-San Antonio

4.5

About this business

Come visit Bel Furniture’s furniture store in San Antonio, Texas. Here in Alamo City, you’ll find our Mega Store, one of our largest stores in the state. We carry all the furniture you’ll ever need for your home or apartment. Whether you need to furnish your entire home or you just need a new mattress, we are here for you. Our top-notch team of salespeople will help you find the perfect piece for you every time you visit our store. Visit us today! 

Location details

555 SW Loop 410, San Antonio, TX, 78227, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 9:00 p.m.
Tue10:00 a.m. to 9:00 p.m.
Wed10:00 a.m. to 9:00 p.m.
Thu10:00 a.m. to 9:00 p.m.
Fri10:00 a.m. to 9:00 p.m.
Sat10:00 a.m. to 9:00 p.m.
Sun12:00 p.m. to 6:00 p.m.
4.56,759 reviews
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Mariah K.'s profile image
Mariah K. 
rating
10 years ago

If I could give them less than one star I would...we went in to buy a bed frame that we saw advertised in the sale paper for $288. We looked at few others and eventually settled on another for $10 more. We asked the salesperson to go ahead and ring us up, the ad in store (and also in the sale paper)said king or queen for $298, great deal! He came back and said they were actually out of stock, so we asked if he could sell us the display. He came back a bit later and said the manger called the owner and the owner said that ... read more

Sandra G.'s profile image
Sandra G. 
rating
10 years ago

***dishonest, they were happy to take my money and not deliver what i purchased and then not give me a refund! best advice to you, shop somewhere else or you will be disappinted. and out of cash. 

Irma C.'s profile image
Irma C. 
rating
11 years ago

This company is the worst! ...They have horrible customer service, for one. We purchased a dinning room and bedroom set. At the time, I put the items on layaway on $1,3044. 71. I paid it off in less then a month. Then when I went to pick it up. They told me that they didn't have the dinning room set. To make matters worse, they tried to give me some goofy instore credit of theirs and that I had two months to use it and on top of that, they wanted to sell me a piece of junk, lower quality item then what I had selected first.... read more

Karen M.'s profile image
Karen M. 
rating
11 years ago

WORST CUSTOMER SERVICE EVER I bought two mattress sets here when I moved to SA. one set is good the other Sealy boxspring is defective. I called the "customer service" and they sent out a person to take pictures, they then sent someone out to pick up the mattress and box spring. They only took the mattress which was fine and left the box spring which had totally came apart. They then claim to have lost the pictures and sent someone out a 2nd time to take pictures. after another week they return with the replacement box-spr... read more

Kim S.'s profile image
Kim S. 
rating
11 years ago

The worst buying experience ever. We just moved to the area, and sold our dining table before the move. We needed something fast. There is nothing fast about Bel Furniture. Two months after purchase, we still have not received all of our order. First it was damaged. Then they never reordered. Now it is broken and still not delivered! I would not recommend anyone going to this store unless you like low quality junk and horrible customer service. As they say...you get what you pay for. 

Joshua W.'s profile image
Joshua W. 
rating
11 years ago

Horrible company to deal with. Ordered an $1800 bedroom set that was delivered broken and scratched. The day the furniture was delivered I scheduled a time for the repair tech to come and fix/replace what was broken. The day that it was supposed to be fixed came and no tech showed up. I called up and was told that "something" happened (they could never tell me what happened) and that we needed to reschedule. I went in to the store and talked to the store manager Amir about the issue and they decided to "let" me reselect... read more

Stacey K.'s profile image
Stacey K. 
rating
11 years ago

Like the other comments, I wish I could give 0 stars. This is absolutely the worst place to buy furniture. I purchased two complete bedroom sets in September 2013. Delivery was scheduled for the first week of October. When it was delivered, we had to send back two dressers and a nightstand because they were extremely wobbly (I can't believe they would deliver products like this in the first place). The lady I spoke with said they would reorder the pieces and call me. After two weeks, I hadn't heard from them so I called them... read more

Kimberley C.'s profile image
Kimberley C. 
rating
11 years ago

I will NEVER step foot in this business again! I went in and purchased a BED on 9/19/2013 and they told me it would take 2 weeks for it to come in. It took a little longer than what was quoted at the time of purchase. My husband went to pick up the BED and it is damaged and they happened to have another bed exactly like the one we ordered and it was also damaged. We live about 40 miles away; so that was a wasted trip. They said they would REORDER the same bed and they would call us as soon as it came it. One month later the... read more

Stephania F.'s profile image
Stephania F. 
rating
12 years ago

This is the worse furniture store ever. They don't deserve a star for nothing. I bought a king bed 6pc from belfurniture thanksgiving weekend sale of 2012, and agreed on a delivery day for 12/15/12. Two days before delivery date, I got a call from belfurniture staying, they do not have the furniture in stock anymore if I can come by and reselect another furniture. I went there and didn't find anything that matched the price, there's had other bed set but more than my budget. They told me I will have to wait till ending March... read more

Frequently asked questions about Bel Furniture-San Antonio

How is Bel Furniture-San Antonio rated?

Bel Furniture-San Antonio has a 4.5 star rating with 6,759 reviews. 

When is Bel Furniture-San Antonio open?

Bel Furniture-San Antonio is closed now. It will open at 10:00 a.m.