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Come visit Bel Furniture’s furniture store in San Antonio, Texas. Here in Alamo City, you’ll find our Mega Store, one of our largest stores in the state. We carry all the furniture you’ll ever need for your home or apartment. Whether you need to furnish your entire home or you just need a new mattress, we are here for you. Our top-notch team of salespeople will help you find the perfect piece for you every time you visit our store. Visit us today!
555 SW Loop 410, San Antonio, TX, 78227, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 10:00 a.m. to 9:00 p.m. | |
Tue | 10:00 a.m. to 9:00 p.m. | |
Wed | 10:00 a.m. to 9:00 p.m. | |
Thu | 10:00 a.m. to 9:00 p.m. | |
Fri | 10:00 a.m. to 9:00 p.m. | |
Sat | 10:00 a.m. to 9:00 p.m. | |
Sun | 12:00 p.m. to 6:00 p.m. |
Omg. This place is a joke. First the sales reps will literally stalk you, making the entire process completely weird and uncomfortable. Secondly, sure - their prices look good. But you will wait FOREVER to get your stuff - and the quality is seriously horrible. You'd actually be ok if you bought furniture from there that you don't need to sleep or sit on. Horrible horrible customer service. Awful. And a creepy shopping experience. Definitely won't go again.
Omg. This place is a joke. First the sales reps will literally stalk you, making the entire process completely weird and uncomfortable. Secondly, sure - their prices look good. But you will wait FOREVER to get your stuff - and the quality is seriously horrible. You'd actually be ok if you bought furniture from there that you don't need to sleep or sit on. Horrible horrible customer service. Awful. And a creepy shopping experience. Definitely won't go again.
Purchased a sofa 3 years ago and is already falling apart! Furniture only has one year warranty and after that... To bad, ""sorry,we are the equivalent of a Ross clothing store and don't event try finding the manufacturer, they are in China!... The sectional we purchased is a two piece and BOTH are sinthetic leather, because we thought it would last longer and would not get scratched or weathered, we were very wrong.... A very thin layer of plastic is peeling from everywhere, it looks horrendous and it is not wear and tear i... read more
So where do I start, ok so my wife and I just built a new home so in planning ahead we wanted to purchase a sofa set and dining room 2 months before moving in to avoid any delays. We shopped around and found some at hell I mean bel furniture. I did some research on them and found several negative reviews about customer service. I also looked them up on the bbb website where they had a B rating, with this we decided since we are not financing we will not have to deal with customer service so we bought a nice hunter green ... read more
If I could leave zero stars, I would. When I first walked in an employee was sitting in a chair (very inappropriately I might add) and instead of offering to help just assumed I was there to pick up something and ordered me to the back of the store. He never asked if he could help or even bothered to get up. The staff was rude and not very helpful and when a problem arouse with ordering they treated it like they were doing me a favor when it was their screwup! I will NEVER shop here again!
I order my furniture back in April 2015. I ordered a Full size bedroom set, which included the bed frame, long dresser, chest of drawers, and a night stand. I also ordered a small pink couch. My FIRST delivery date was May 18, 2015. My window was from 6pm-8pm. The delivery men showed up at 845pm. The delivery man couldn't speak English. I had to sign language everything to him and call someone to translate for me. They delivered the bed frame, the long dresser, and the couch. The chest of drawers was damaged and the nightsta... read more
STOP if you were EVEN thinking about doing business with this company... go to this link and read this Better Business Article written in March 2012 titled "BBB Rings Warning Bells About Bel Furniture" http://www.bbb.org/central-texas/news-events/news-releases/2012/03/bbb-rings-warning-bells-about-bel-furniture/ We purchased 5 pieces of furniture. Dishonest sales person said order would be delivered in 7 to 14 days. After a week when we called for delivery status were told delivery would take 30 to 90 days!!! because one... read more
very poor customer service. had a recliner handle break. they ordered a new one and it took 2 months to get. after the new cable was only 3 months old it started to break again. they basically said too bad. no warranty, have to buy a new one again.
I would give them a zero if I could! Buyer beware! My dresser mirror arrived cracked, furniture was not wrapped/packaged when it came into my house. It was dusty/dirty (I had to clean it with pledge!!!), multiple scratches and cracked wood. You would never be able to tell that it was "new." Delivery company was not professional at all. Receptionist was rude on the phone and the manager didn't even try to make me a happy customer by making it right. I definitely regret this purchase; not worth the money and hassle. No wonder ... read more
Bel Furniture-San Antonio has a 4.5 star rating with 6,755 reviews.
Bel Furniture-San Antonio is open now. It will close at 9:00 p.m.