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Bel Furniture-San Antonio
- Furniture Stores
- San Antonio, TX
About this business
Come visit Bel Furniture’s furniture store in San Antonio, Texas. Here in Alamo City, you’ll find our Mega Store, one of our largest stores in the state. We carry all the furniture you’ll ever need for your home or apartment. Whether you need to furnish your entire home or you just need a new mattress, we are here for you. Our top-notch team of salespeople will help you find the perfect piece for you every time you visit our store. Visit us today!
Location details
555 SW Loop 410, San Antonio, TX, 78227, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 9:00 p.m. | |
| Tue | 10:00 a.m. to 9:00 p.m. | |
| Wed | 10:00 a.m. to 9:00 p.m. | |
| Thu | 10:00 a.m. to 9:00 p.m. | |
| Fri | 10:00 a.m. to 9:00 p.m. | |
| Sat | 10:00 a.m. to 9:00 p.m. | |
| Sun | 11:00 a.m. to 7:00 p.m. |
Once again this place has lived up to it's reviews! When buying a table we got all the answers to our questions and paid for warranties. 2 weeks was what we were told for delivery. 6 weeks later we get damaged goods and now our warranties are not being honored. Every time we call to speak with Diane we get put on hold for over 30 minutes before we just hang up. This place is selling damaged goods off the floor on display and not honoring their warranty. The better business Bureau has received my complaint and many others. Se... read more
Horrible customer service. Store manager, Ray, even lied about the delivery crew leaving a note on the door and then tried to charge me another delivery charge. This store is not military friendly
If I could give them a negative 5 stars I would!! They are horrible, horrible customer service, they are rude and they lie to you. I was told it would take no more than 15 business days to get my furniture it's been 30 business days and I have yet to see any furniture on top of that they charge a delivery fee and apparently you have to be waiting there like an idiot because they can show up at any time from 11am to 11pm if you want to re schedule they will charge again. Their incompetence is beyond ridiculous. Never again wi... read more
The prices at the store were worth two trips to furnish our house. The low rating is due to poor customer service and inaccurate deliveries. First, each time you call you are automatically put on hold. The computers there are almost always "down" and the employee must call you back. Anyone you talk to does not seem to know how to fix an error. For example, one of our dining room chairs was not delivered. 20 minutes after unpacking the boxes my husband called and they said they'd check the truck back at the store. After plac... read more
Omg. This place is a joke. First the sales reps will literally stalk you, making the entire process completely weird and uncomfortable. Secondly, sure - their prices look good. But you will wait FOREVER to get your stuff - and the quality is seriously horrible. You'd actually be ok if you bought furniture from there that you don't need to sleep or sit on. Horrible horrible customer service. Awful. And a creepy shopping experience. Definitely won't go again.
Omg. This place is a joke. First the sales reps will literally stalk you, making the entire process completely weird and uncomfortable. Secondly, sure - their prices look good. But you will wait FOREVER to get your stuff - and the quality is seriously horrible. You'd actually be ok if you bought furniture from there that you don't need to sleep or sit on. Horrible horrible customer service. Awful. And a creepy shopping experience. Definitely won't go again.
Purchased a sofa 3 years ago and is already falling apart! Furniture only has one year warranty and after that... To bad, ""sorry,we are the equivalent of a Ross clothing store and don't event try finding the manufacturer, they are in China!... The sectional we purchased is a two piece and BOTH are sinthetic leather, because we thought it would last longer and would not get scratched or weathered, we were very wrong.... A very thin layer of plastic is peeling from everywhere, it looks horrendous and it is not wear and tear i... read more
So where do I start, ok so my wife and I just built a new home so in planning ahead we wanted to purchase a sofa set and dining room 2 months before moving in to avoid any delays. We shopped around and found some at hell I mean bel furniture. I did some research on them and found several negative reviews about customer service. I also looked them up on the bbb website where they had a B rating, with this we decided since we are not financing we will not have to deal with customer service so we bought a nice hunter green ... read more
if i could ZERO STARS I WOULD , i went two days in a row looking to buy a recliner, both times i was ignored, very very terrible customer service, just a bunch of old salesman who don't care about their job, i cannot stress how terrible this place is , i will never go back and i hope no one else does too
Frequently asked questions about Bel Furniture-San Antonio
How is Bel Furniture-San Antonio rated?
Bel Furniture-San Antonio has a 4.5 star rating with 6,814 reviews.
When is Bel Furniture-San Antonio open?
Bel Furniture-San Antonio is closed now. It will open at 10:00 a.m.