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255 Maine Mall Rd, South Portland, ME, 04106, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
"Great service recovery" The dealership gave me my car back with a critical piece of work undone. When I went back, instead of equivocating, blaming the stars and the moon etc, my service advisor took full responsibility. Instead of booking me in for yet another trip in several days, my service advisor got the work done within 30 minutes. Everyone makes mistakes and while we wish they did not make mistakes, sometimes it comes down to how a service organization recovers from those mistakes. In this case Berlin City Honda of P... read more
"Nice deal!" I got my oil change for $20 with a coupon from the dealership which I received by mail; service appointment was scheduled next day. Oil change took about an hour; so everything went very well. Thanks to Ryan the service advisor as well.
"Oil change" Went in to get my regular oil change and Nick was very helpful with letting me know what else the service team would be checking on my car that day. Nick was very kind and professional
"Ted was excellent!" I found the vehicle that I fell in LOVE with via the online portal & sent in a request for information. I dealt w/Tedfrom the very beginning, and from the beginning it didn't look as if making this happen with my budget ect, would be possible. I really wanted a lease however with the inequity in the vehicle I wanted to trade in, an option for a lease was basically out of the picture. Ted manipulated some numbers, let me know some ideas to get some extra cash taken off of my inequity amount, continuously ... read more
"Oil change " Decent service, Brad my customer service rep was very nice. Took an hour for an oil change. Free wifi, water, coffee, tea, newspapers, magazines to read. Comfortable waiting room.
"Nice people, nice place" Ryan was very easy to work with. I have a Ford lease expiring in a few months and I will strongly consider looking at Honda options just because of how smooth this experience was. Thanks.
"Great service in a timely manner" Berlin City gave me a no-nonsense honest assessment of my vehicle's needs and let me choose what I could afford to have done and what was needed. They were helpful, courteous and responsive to my needs and had my car up and running quickly and for what I could afford to pay. Highly recommend them to anyone looking to have great service without typical selling of parts that I didn't need or services that were not required.
"Lease of Accord" From start to finish, the staff was efficient, facility customer friendly, no pressure from sales staff, questions answered fully and we felt respected and appreciated.
"Service Visit" Bobby was professional, pleasant, and efficient. The service was great! I would definitely recommend Berlin City to my friends. I also liked the print-out and recommendations for the future service.
Berlin City Honda of Portland has a 4.6 star rating with 4,263 reviews.
Berlin City Honda of Portland is open now. It will close at 7:00 p.m.