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Berlin City Toyota of Portland
- Automotive
- Portland, ME
About this business
Come on make it Easy on yourself at Berlin City Toyota of Portland What's the Easy way? Its a philosophy of doing business that finds a way to satisfy each and every customer. Its a way of making a connection to the community by saying "we're all neighbors and we're here to make life easier." Easy includes Pre-Discounted Pricing based on market value of similar vehicles, Door to Door - your vehicle delivered to you within 24 hours, No questions return if your not satisfied within 4 days or 200 miles, Pre-Owned Protection -... read more
Location details
191 Riverside Street, Portland, ME, 04103, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | Closed |
"Much better experience than my last visit" I went to Berlin City Toyota for my 2013 Prius 30K miles service. Everyone was friendly and clearly explained everything. Car was ready about mid-afternoon and all charges, and changes clearly explained. My previous visit at ~25K miles was not pleasant when told I needed 4 new tires and was shocked how rapidly the tires on a brand new vehicle wore out. After I decided to go ahead with purchasing the tires (would not pass state inspection), they kept me waiting for hours to install ... read more
"Great Experience" The dealership and staff present themselves very well. The building is clean and the staff are dressed in professional company attire. We called ahead and asked to have two vehicles ready to test drive for when we got there. I was impressed that both vehicles were ready to drive making the test drives very efficient. The salesman was very professional and knowledgeable and did not pressure us at all. Overall, it was a great experience and I would highly recommend Berlin City Toyota to my friends and family... read more
"Out in less time than promiced" Service Advisor Derek was straight forward and got my in and out in less time than he estimated. I always appreciate the car wash before getting my vehicle back.
"Friendly, informative & comprehensive" Worked with Steve when we took out the lease. Wanted to work with him again at the end of the lease. Also worked with Cliff who carefully explained every questionwe had. Enjoyed working with them both z very professional.
"Everyone was very helpful." This is the second car we have purchased from this dealer and are very happy with the service. They are efficient and considerate, plus the waiting area is pleasant.
"Slowly getting better" I was a loyal Berlin City service customer until the whole tenured staff left... then was replaced with poor quality workers that were a mess... disheveled, reeking of cigarettes, unknowledgeable, so I left. I was used to being treated like a loyal customer and then it completely changed. They’re starting to hire QUALITY people that are experienced in the car industry. Tim was so great, please keep him around because he’s what Berlin City used to be!
"Recall fix" I was given a loaner vehicle for the day due to my on call schedule. Super helpful. Also after over 6 months I can have a passenger .
"Good service" My repair was done promptly and quickly. Everyone was courteous. I am pleased. I have had servuce here before and I will eturn when nneeded.
"Routine Maintenance " Diane was excellent got me in and out in record time. Didn’t think it could get any better but she surprises me every time.
Frequently asked questions about Berlin City Toyota of Portland
How is Berlin City Toyota of Portland rated?
Berlin City Toyota of Portland has a 4.9 star rating with 4,275 reviews.
When is Berlin City Toyota of Portland open?
Berlin City Toyota of Portland is closed now. It will open on Monday at 9:00 a.m.