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Berlin City Toyota of Portland

4.9

About this business

Come on make it Easy on yourself at Berlin City Toyota of Portland What's the Easy way? Its a philosophy of doing business that finds a way to satisfy each and every customer. Its a way of making a connection to the community by saying "we're all neighbors and we're here to make life easier." Easy includes Pre-Discounted Pricing based on market value of similar vehicles, Door to Door - your vehicle delivered to you within 24 hours, No questions return if your not satisfied within 4 days or 200 miles, Pre-Owned Protection -... read more

Location details

191 Riverside Street, Portland, ME, 04103, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 7:00 p.m.
SunClosed
4.93,752 reviews
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crevz21's profile image
3 years ago

"Amazing customer service, went the extra mile to find the..." Amazing customer service, went the extra mile to find the car and color I wanted. Traded out a vehicle they had with a dealer in Rhode Island to get exactly what I wanted even though they already had one on order that was stuck at port. Would make the 1-1/2 hour drive again just to buy another car. 

Bobt's profile image
3 years ago

"I leased a 2021 Tacoma Pickup truck last Sunday. Worked..." I leased a 2021 Tacoma Pickup truck last Sunday. Worked with Mike Profenno who did a great job. Walked in at 2:30 and at 5:00 I drove off in my new truck. Great dealership! 

whitburd's profile image
3 years ago

"I leased a new Rav4 from Berlin (worked with Brent Wolden..." I leased a new Rav4 from Berlin (worked with Brent Wolden who was awesome) on Friday and the experience was perfect. I DREAD having to buy a new car. I hate the gimmicks, it takes forever, ugh. This was truly easy. We had a deal in 30 minutes. It took awhile for the paperwork, always does, but Brent kept giving me status updates and checking in on me, even as he was helping multiple other clients. They were great - truly. 

XTina6585's profile image
XTina6585 
3 years ago

"I recently purchased a 2017 Toyota Rav4 and had a..." I recently purchased a 2017 Toyota Rav4 and had a wonderful experience with my salesperson, Melanie, and the finance manager, John. Melanie was friendly nice, and helpful making the purchase easy and fast. She never once made me feel pressured and made sure I found a vehicle that fit my needs. John, in the finance department, was polite and made the transaction easy for me. I don't have the best credit, but John never made me feel embarrassed about discussing this and tr... read more

Cassie L's profile image
4 years ago

"Easiest truck purchase ever! And I never even went to the..." Easiest truck purchase ever! And I never even went to the dealership. Not only were they efficient, a pleasure to work with, and gave me a fair trade in offer, they delivered my Tacoma to my doorstep, almost 2 hours away and took my trade simultaneously! Highly recommend! 

lukeallocco's profile image
lukeallocco 
4 years ago

"My sales person Mody was awesome. He got me what I wanted..." My sales person Mody was awesome. He got me what I wanted how I wanted it, all the while giving me good advice. The day we went to sign the final paperwork was super easy. No surprises, in and out. The whole team is great. This is our third Toyota from Berlin City, it won't be our last. 

Jingerow's profile image
4 years ago

"Positive, stress free experience" Thanks to Melanie’s friendly personality, professionalism and transparent communication throughout our entire transaction, from the first phone call to the signing of the documents, our purchase of a 2020 Toyota Camry was a wonderful experience. Also, spoke with a gentleman who went over the financing details as well as special options available; unfortunately, we don’t recall his name. I asked Melanie, and I think she said it was Steve. He patiently explained the details and options enabli... read more

katsaab2's profile image
4 years ago

"DIFFERENT" In the world of today, most of this was done on line, text, etc.. Chad and Melannie were extremely helpful in the process... In the process of the exchange I dealt with a very pleasant women gloved up and all, and have been in the process of working with Chad for the few thing's that I have found that need to be looked at.. I also shared Chad's name and # with my co-worker in their search for an auto. 

Rolfie's profile image
4 years ago

"Thanks Melanie!" Just finished my second purchase in 8 months. This time for my elderly mom. They have a right to profit and I have a right to a fair price. Both purchase prices were fair, trade in values were fair, responses were prompt, interactions were transparent, professional and painless. I would recommend Melanie and the sales manager Chad anytime. I also liked how Mody stepped in to help when my schedule didn’t completely align with Melanie’s for this recent purchase. That is a wonderful sign of a team approach not... read more

Frequently asked questions about Berlin City Toyota of Portland

How is Berlin City Toyota of Portland rated?

Berlin City Toyota of Portland has a 4.9 star rating with 3,752 reviews. 

When is Berlin City Toyota of Portland open?

Berlin City Toyota of Portland is closed now. It will open at 9:00 a.m.