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4120 Blue Diamond Rd, Las Vegas, NV, 89139, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 8:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 8:00 p.m. | |
| Fri | 10:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 7:00 p.m. | |
| Sun | 11:00 a.m. to 6:00 p.m. |
John was seriously the most helpful salesperson that I've dealt with in a long time. He gave us options. He gave us the best deal and even accommodated us to receive our mattress the next day!! He made us feel super comfortable with our purchase and made us feel like we were in the best hands. Best Mattress will definitely be our mattress shop of choice! If you want a good quality mattress with the best customer service - stop what you're doing and go here immediately! Thanks John! You're the best!
You have got to come down to this location and see John! He is the best and will give a great deal on your purchase! I highly recommend him!
Business response:
We certainly appreciate your recommendation of the Sleep Expert, John at the Blue Diamond location. Thank you for this great review. Sleep well and enjoy.
My husband and I arrived at Best Mattress in terrible shape. We had just left a competitors store and were discouraged, feeling both overwhelmed and confused by all of the choices. We were unsure what we were looking for, and after spending about half an hour in the store and testing out at least a dozen mattresses we were still unable to agree on something that felt right to both of us. John wasn't the one originally helping us, but he was nearby and could hear us weighing the pros and cons of our top few contenders. Rath... read more
Business response:
Getting the perfect mattress delivered to your door next-day is the Best experience! We certainly appreciate your recommendation and detailed review. Sleep well and enjoy.
Please tell your driver's shoe covers only work if they are worn. After first guy left a half dozen marks I had to ask him to please write his feet. He put on covers.
Business response:
Thank you for bringing this to our attention and allowing Best Mattress to address this situation. Sleep well and enjoy. -Best Mattress Customer Service
Go see John he was great to work with. Great customer service he didn't try to push more on me then what he knew we needed. He gave us a great deal and just what we needed! Such a great experience!
Business response:
Getting what you need along with a great deal is the Best experience! Thank you for this excellent review. Enjoy and sleep well.
John was knowledgeable, friendly, and helpful. He was not pushy at all; rather he listened and helped us find a mattress that will meet all our needs and was a good value. Process was easy. We will go back to work with John again next time we need a mattress.
Business response:
Great to hear that you enjoyed your purchasing experience with John! We are certainly looking forward to serving you again in the future. Sleep well and enjoy.
My husband and I have been dragging our feet on getting a new mattress, mainly avoiding the whole long process of getting haggled with like we have in the past. John was straight up and made the whole process smooth, and dare I say, fun! It took way less time than we anticipated and we enjoyed the process. We are really excited for our new mattress. Thanks John you are AWESOME!!!!!! :)
Business response:
Having a great purchasing experience is the Best feeling! You are just as AWESOME. Sleep well and enjoy.
If you need a new bed...Go see John!! He gave us a great deal and was very pleasant to work with. We found the bed we wanted and he gave us a very competitive price...lower than Mattress Firm, RC Willey, Macy's and lower than Amazon. The big positive is that we had our bed delivered and set up within 3 hours after we left the store. The delivery crew was very courteous, the main guy knew what he was doing when he took apart our Sleep Number Bed, and moved it into the garage. All done and gone..within 3 hours after we bough... read more
Business response:
Great to hear that you enjoyed our same day delivery service and the Best prices in town! Thank you, happy customer, for this great review. Sleep well and enjoy.
I never thought I would be writing a yelp review over buying a mattress but the experience I had definitely deserves to be shared. I too work in retail so I know the everyday customer experience, and I forgot how much I love to be wowed by service until I met John. I recently moved to a new place and was in a hurry to buy a mattress 3 days before I had to move in. I told John I needed a new queen mattress and he pointed me in the direction of one while he continued to finish up with another customer so I could have his undiv... read more
Business response:
We certainly appreciate your recommendation! Great to hear that you are enjoying a comfortable mattress that came from a great experience with John. Sleep well and enjoy.
Best Mattress has a 4.8 star rating with 450 reviews.
Best Mattress is closed now. It will open tomorrow at 10:00 a.m.