Big City Wings

Aletta D. 

on Yelp

4 years ago

They don't seem to want to assist their customers with taking orders, asking if they need help or saying one moment please. Very sad 

Taylor B. 

on Yelp

4 years ago

I ordered to go. I waited more than 30 minutes before I asked about my order. The manager came to me and said they never put it in. Offered me a free "soda" and that's it. Spent almost an hour waiting for microwaved wings lol 

Megan D. 

on Yelp

4 years ago

SAVE YOUR TIME and do not come here.. the service is awful. They're understaffed and absolutely terrible. The manager is shitty too and doesn't give a shit. Just don't come 

T T. 

on Yelp

4 years ago

Hi, 8-17-21 visited at 4:11pm check #137884/1 Tab 1374 Server 339. I am new to area tried your location here 3rd visit. 1st was ok so I came back the last 2 visits the food has been horrible. Let me explain, 8/10 check#137084 wing were OVERLY DONE, I mean way overcooked, dry the sauces ordered on wings were not correct ordered extra hot and sauce was mild at best. Frank's Red Hot original out of the bottle was better, I called next day spoke to William he provided a redo/new order. Came in a few days later to get that i... read more

Jesus C. 

on Yelp

4 years ago

Yay i love the fact that the host with an afro called me an "extra gay" just because I asked for service after being seated close to 15 minutes and not getting any service. I've worked in the food industry and understand if you can't service immediately if it's busy, but it wasn't! Imagine asking for the bare minimum of just a drink order and being called an "extra gay". Like first off my sexuality shouldn't matter (which was wrong), second your host shouldn't have an attitude to their customers. I get being annoyed by nitpi... read more

Elvira C. 

on Yelp

4 years ago

Food is good, but customer service sucks. Our family ordered $65 dollars worth of food to which they forgot my 5 bone-in wings (my specific dinner). We called back and they said they would give us our wings. Well I got 5 puny boneless pieces. Not even worth the gas to drive there. Such a turn off experience. 

Jacob B. 

on Yelp

4 years ago

This place is absolutely awful! Joseph, who took my order on the phone had NO customer service etiquette whatsoever. This child not only did not know how to speak professionally, he did not know how to take orders on the phone, had a NASTY attitude, and to make things worst, he could not take a simple order!!!! Since he could not take a simple order, he gets frustrated.. When asked to speak to a manager, he places me on hold for 5 minutes. I am not sure if the manager did anything to this child due to the fact that when I... read more

Antonio R. 

on Yelp

4 years ago

Food is good. Took 40 minutes for a to go order when they said only 15-20 min. Every time I would ask they kept saying 5 minutes. 

Miranda W. 

on Yelp

4 years ago

Let me start off by saying this place REEKS!!! the manager on shift, james, was beyond uncalled for. i could hear him yelling from the register and the kitchen. How do you expect me to enjoy my food when i can hear a man child screaming from different locations of the store. Dont even get me started on our server madi..... She seemed like she did not care about her job and barely serviced us. Our drinks were constantly empty with 0!!!! refills??? She always had an attitude when talking to us. Never coming back.