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Birdeye

4.8

    Location details

    WeekdayScheduleStatus
    Mon8:00 a.m. to 5:00 p.m.
    Tue8:00 a.m. to 5:00 p.m.
    Wed8:00 a.m. to 5:00 p.m.
    Thu8:00 a.m. to 5:00 p.m.
    Fri8:00 a.m. to 5:00 p.m.
    SatClosed
    SunClosed
    4.88,494 reviews
    Select a rating
    Verified User in I.'s profile image
    Verified User in I. 
    5 years ago

    "Insurance King recommends birdeye review platform " What do you like best about Birdeye? The plugin for our site https://www.insuranceking.com The reviews are updated daily and it’s helped us grow online. What do you dislike about Birdeye? Really don’t have any dislikes. Except for some employees are reluctant to send the links to customers. The leaderboard helps us to see which employees are utilizing it. Recommendations to others considering Birdeye: Just get your employees to use it and it will work. What problems is Bir... read more

    Victoria M.'s profile image
    Victoria M. 
    5 years ago

    "Simple, effective and user friendly" What do you like best about Birdeye? Onboarding process was terrific--great customer service reps had us up and running in an hour, and the process for getting reviews is so simple. Dashboard is user friendly and intuitive, unlike other sites. And our clients say it's easy to leave a review as well! What do you dislike about Birdeye? I have no issues with BirdEye! My only challenge is internally getting the data out of my software. The BirdEye end of it has been great. What problems is B... read more

    Verified User in Hospital & Health C.'s profile image
    Verified User in Hospital & Health C. 
    5 years ago

    "Extremely Intuitive Solution for Review Management" What do you like best about Birdeye? The dashboard is extremely easy to use and setting up advanced features like automation is simply and straightforward. What do you dislike about Birdeye? Having some trouble with listing management but overall, the platform is great. What problems is Birdeye solving and how is that benefiting you? We started off with some pretty scathing reviews across our social media sites. Only negative experiences were being reflected online. When w... read more

    Verified User in Hospital & Health C.'s profile image
    Verified User in Hospital & Health C. 
    5 years ago

    "BEST SERVICE EVER" What do you like best about Birdeye? I love that Birdseye is so user friendly, we have triple the reviews from before and our patients love the ease of use! What do you dislike about Birdeye? Nothing! I just wish I would have known about the service sooner! Recommendations to others considering Birdeye: Best investment as a small business! What problems is Birdeye solving and how is that benefiting you? Birdseye allows us to receive constructive criticism. It increased patient satisfaction and really help... read more

    Verified User in Health, Wellness and F.'s profile image
    Verified User in Health, Wellness and F. 
    5 years ago

    "Awesome platform!" What do you like best about Birdeye? Very easy for patients to leave reviews and very user friendly for the business What do you dislike about Birdeye? Wished that all birdeye reviews went to google What problems is Birdeye solving and how is that benefiting you? Easier to get clients to leave reviews User friendly for clients 

    Rick D.'s profile image
    Rick D. 
    5 years ago

    "Efficient and Reliabile, BirdEye is a necessity in todays world. " What do you like best about Birdeye? Its fast, east to use. Its built for a good customer experience and maximizes the time spent chasing people around for some feedback. It gives my team another reason to give amazing customer service knowing the chances of that customer leaving a review for the world to see are a lot higher now. What do you dislike about Birdeye? Its fairly new and they haven't developed a lot of the features that are going to make them ev... read more

    Verified User in Medical P.'s profile image
    Verified User in Medical P. 
    5 years ago

    "I was skeptical at first. But it really works, and very simple to use." What do you like best about Birdeye? How easy it is for patient to respond and comment, and how easy it is for our staff to send out requests right away if we choose. The quick response to our questions when needed is great also. What do you dislike about Birdeye? There is really nothing I can think of that I don't like about BirdEye so far. Its been working for us. What problems is Birdeye solving and how is that benefiting you? We are making it easy f... read more

    Evan H.'s profile image
    Evan H. 
    5 years ago

    "A Good Review Management Solution" What do you like best about Birdeye? I like that everything is centralized after setup, meaning that all reviews can be shown in one place. this is helpful in getting an overall look at how our business is doing. What do you dislike about Birdeye? It can be difficult sometimes to be completely clear on why some processes (such as sending emails or texts) fail. What problems is Birdeye solving and how is that benefiting you? We are able to have everything in one place, which makes it easy f... read more

    Nancy S.'s profile image
    Nancy S. 
    5 years ago

    "Reviews drive business. Birdeye is wonderful and gets results!" What do you like best about Birdeye? It gets quick results and allows people to express how pleased they were with your service. What do you dislike about Birdeye? That we have to put people's information in twice. Recommendations to others considering Birdeye: It is a wonderful service and is very effective. What problems is Birdeye solving and how is that benefiting you? You can reach anyone with a cell number and email address. 

    Frequently asked questions about Birdeye

    How is Birdeye rated?

    Birdeye has a 4.8 star rating with 8,494 reviews. 

    When is Birdeye open?

    Birdeye is closed now. It will open on Monday at 8:00 a.m.