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Birdeye

4.8

    Location details

    WeekdayScheduleStatus
    Mon8:00 a.m. to 5:00 p.m.
    Tue8:00 a.m. to 5:00 p.m.
    Wed8:00 a.m. to 5:00 p.m.
    Thu8:00 a.m. to 5:00 p.m.
    Fri8:00 a.m. to 5:00 p.m.
    SatClosed
    SunClosed
    4.88,495 reviews
    Select a rating
    Amy S.'s profile image
    Amy S. 
    5 years ago

    "Seamless" What do you like best about Birdeye? Birdeye is so easy! It is seamless for patients to leave a review and it is then posted immediately to our Google! We have increased our number of Google reviews and which has gained us new patients! What do you dislike about Birdeye? We have been with Birdeye for several months and am yet to have any dislikes! Recommendations to others considering Birdeye: Do IT!!! It is so easy and great for increasing patient base! What problems is Birdeye solving and how is that benefiting ... read more

    Verified User in Real E.'s profile image
    Verified User in Real E. 
    5 years ago

    "Birdeye has been fantastic for our business " What do you like best about Birdeye? Their customer service is so helpful ! They constantly follow up with us making sure we're up and running . What do you dislike about Birdeye? We have not found something we do not like What problems is Birdeye solving and how is that benefiting you? We have facilitated the process of asking for reviews. 

    Lenny L.'s profile image
    Lenny L. 
    5 years ago

    "Few weeks in use and BAM! we have record testimonials!!!!" What do you like best about Birdeye? Ease of use and the coaching to get you going and moving is amazing! What do you dislike about Birdeye? When I determine something, I will let you know but thus far... They have been fantastic! Recommendations to others considering Birdeye: You need online testimonials irregardless of your business. Engage BirdEye now and move FORWARD! What problems is Birdeye solving and how is that benefiting you? REconnection with past clients... read more

    Tammy G.'s profile image
    Tammy G. 
    5 years ago

    "Has been working out pretty well so far!" What do you like best about Birdeye? That you can send surveys by email and text message What do you dislike about Birdeye? I wish birdeye could have the phone number come up on our customers cell phones as a 3 or 4 number like Kohls does for coupons instead of a 7 digit phone number The next problem is not Birdeye but the actually customers getting back to us. What problems is Birdeye solving and how is that benefiting you? Would like Birdeye to be able to intergrate with Salesforc... read more

    Lynette W.'s profile image
    Lynette W. 
    5 years ago

    "Fantastic product!! Best reputation management service on the market!" What do you like best about Birdeye? The ease of use. It basically takes care of itself. No face to face solicitation or harassment of patients for their online feedback The fantastic results What do you dislike about Birdeye? I have not found any downside of using Birdeye at all! Recommendations to others considering Birdeye: Do not hesitate to use this product, you will not be sorry!! No more asking every patient day after day to please go online and g... read more

    Verified User in Health, Wellness and F.'s profile image
    Verified User in Health, Wellness and F. 
    5 years ago

    "Great service!" What do you like best about Birdeye? The service is efficient in gathering data and posting it where it can be seen! What do you dislike about Birdeye? no downsides observed yet, some of our patients do not like to receive the request after every visit but that not too big of a complaint What problems is Birdeye solving and how is that benefiting you? No problems. Every patients receives a request for a review which is short. Patients are more likely to reply. We have seen many more reviews since we began wo... read more

    Tina A.'s profile image
    Tina A. 
    5 years ago

    "BirdEye is grea!" What do you like best about Birdeye? I like that you can go through each review/survey individually. The site is easy to navigate and it is cool to be able to customize specific searches. What do you dislike about Birdeye? I don't dislike anything. I think the site is very user friendly. Recommendations to others considering Birdeye: I think it's been a great tool so far to see what our tenants would like to see from us as a company and as a team. What problems is Birdeye solving and how is that benefiting... read more

    Susan L.'s profile image
    Susan L. 
    5 years ago

    "Easy to implement and generates reviews" What do you like best about Birdeye? Ease of use. Email and texting capability with reminders to generate review. What do you dislike about Birdeye? Once set up is complete, easy to implement. What problems is Birdeye solving and how is that benefiting you? The benefit of gaining social recognition for the business. 

    Paul S.'s profile image
    Paul S. 
    5 years ago

    "My review of Birdeye" What do you like best about Birdeye? Birdeye makes the process of reviewing a business very simple for customers. I am able to send requests for reviews quickly and easily from my laptop or phone as soon as the transaction is complete. What do you dislike about Birdeye? Nothing really. The onboarding sessions were very helpful and well done. Recommendations to others considering Birdeye: Give it a shot, I think it's worth it. What problems is Birdeye solving and how is that benefiting you? They are hel... read more

    Frequently asked questions about Birdeye

    How is Birdeye rated?

    Birdeye has a 4.8 star rating with 8,495 reviews. 

    When is Birdeye open?

    Birdeye is closed now. It will open at 8:00 a.m.