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Birdeye
Location details
| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
"Simple, effective and user friendly" What do you like best about Birdeye? Onboarding process was terrific--great customer service reps had us up and running in an hour, and the process for getting reviews is so simple. Dashboard is user friendly and intuitive, unlike other sites. And our clients say it's easy to leave a review as well! What do you dislike about Birdeye? I have no issues with BirdEye! My only challenge is internally getting the data out of my software. The BirdEye end of it has been great. What problems is B... read more
"Extremely Intuitive Solution for Review Management" What do you like best about Birdeye? The dashboard is extremely easy to use and setting up advanced features like automation is simply and straightforward. What do you dislike about Birdeye? Having some trouble with listing management but overall, the platform is great. What problems is Birdeye solving and how is that benefiting you? We started off with some pretty scathing reviews across our social media sites. Only negative experiences were being reflected online. When w... read more
"BEST SERVICE EVER" What do you like best about Birdeye? I love that Birdseye is so user friendly, we have triple the reviews from before and our patients love the ease of use! What do you dislike about Birdeye? Nothing! I just wish I would have known about the service sooner! Recommendations to others considering Birdeye: Best investment as a small business! What problems is Birdeye solving and how is that benefiting you? Birdseye allows us to receive constructive criticism. It increased patient satisfaction and really help... read more
"Awesome platform!" What do you like best about Birdeye? Very easy for patients to leave reviews and very user friendly for the business What do you dislike about Birdeye? Wished that all birdeye reviews went to google What problems is Birdeye solving and how is that benefiting you? Easier to get clients to leave reviews User friendly for clients
"Efficient and Reliabile, BirdEye is a necessity in todays world. " What do you like best about Birdeye? Its fast, east to use. Its built for a good customer experience and maximizes the time spent chasing people around for some feedback. It gives my team another reason to give amazing customer service knowing the chances of that customer leaving a review for the world to see are a lot higher now. What do you dislike about Birdeye? Its fairly new and they haven't developed a lot of the features that are going to make them ev... read more
"I was skeptical at first. But it really works, and very simple to use." What do you like best about Birdeye? How easy it is for patient to respond and comment, and how easy it is for our staff to send out requests right away if we choose. The quick response to our questions when needed is great also. What do you dislike about Birdeye? There is really nothing I can think of that I don't like about BirdEye so far. Its been working for us. What problems is Birdeye solving and how is that benefiting you? We are making it easy f... read more
"A Good Review Management Solution" What do you like best about Birdeye? I like that everything is centralized after setup, meaning that all reviews can be shown in one place. this is helpful in getting an overall look at how our business is doing. What do you dislike about Birdeye? It can be difficult sometimes to be completely clear on why some processes (such as sending emails or texts) fail. What problems is Birdeye solving and how is that benefiting you? We are able to have everything in one place, which makes it easy f... read more
"Reviews drive business. Birdeye is wonderful and gets results!" What do you like best about Birdeye? It gets quick results and allows people to express how pleased they were with your service. What do you dislike about Birdeye? That we have to put people's information in twice. Recommendations to others considering Birdeye: It is a wonderful service and is very effective. What problems is Birdeye solving and how is that benefiting you? You can reach anyone with a cell number and email address.
"BirdEye has been the single greatest review generation tool we have ever invested in." What do you like best about Birdeye? It just works. Take time to set it up well (your rep will help with this extensively) and once it is to your liking you can leave it to just do what it says it will. Generate mountains of positive reviews, and provide a means of receiving negative feedback to address problems as they arrive. What do you dislike about Birdeye? I would like more reporting for idiots. My team needs things at a 5th grade l... read more
Frequently asked questions about Birdeye
How is Birdeye rated?
Birdeye has a 4.9 star rating with 7,682 reviews.
When is Birdeye open?
Birdeye is closed now. It will open at 9:00 a.m.