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Birdeye
Location details
| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
"Finally a SaaS That Does What it Promises!" What do you like best about Birdeye? BirdEye really streamlines the process of customers accessing review sites which leads to not only an increase in review numbers, but reviews across across diverse platforms (BBB, Yelp, Facebook, Google, etc.) What do you dislike about Birdeye? Not a major downside, but if not adjusted properly, the repeated review requests can be a bit annoying for customers. Just make sure to tailor the frequency and type of communication to your clients tast... read more
"Service stands out" What do you like best about Birdeye? Product is good. Service is great. Superior issue resolution with white-glove dedicated tech support. My problem was responded to and resolved within 2 hours of reporting. And the same technician even checked back later in the week to ensure I was back up and running consistently. What do you dislike about Birdeye? I would like the ability to get SMS alerts when a new review has been submitted. What problems is Birdeye solving and how is that benefiting you? Faster re... read more
"G2 REVIEW" What do you like best about Birdeye? It is a price-conscious, easy-to-use review tool. Easy for employees and customers. What do you dislike about Birdeye? Nothing that I've disliked yet. CAnt think of anything Recommendations to others considering Birdeye: It is certainly worth trying. I went from 53 reviews on Google to 174 in approximately 1 month. What problems is Birdeye solving and how is that benefiting you? Having employees actually ask customers for a review.
"Great tool for generating Google Reviews!" What do you like best about Birdeye? Being able to assign tickets to our Area Managers for complaints from customers has been a great feature for our company. What do you dislike about Birdeye? The ability to respond to Facebook reviews through Birdeye is no longer an option as Facebook has it set up on their end to mark our responses as spam. Not a Birdeye issue, really. Just unfortunate! Recommendations to others considering Birdeye: Birdeye has several different options to choos... read more
"Best Review Software" What do you like best about Birdeye? It works better than any other platform in terms of getting results. What do you dislike about Birdeye? The software works well with our current software with the integration, but doesn't integrate with all dental managment software. Recommendations to others considering Birdeye: Great program to get Google reviews What problems is Birdeye solving and how is that benefiting you? More new patients/clients
"Insurance King recommends birdeye review platform " What do you like best about Birdeye? The plugin for our site https://www.insuranceking.com The reviews are updated daily and it’s helped us grow online. What do you dislike about Birdeye? Really don’t have any dislikes. Except for some employees are reluctant to send the links to customers. The leaderboard helps us to see which employees are utilizing it. Recommendations to others considering Birdeye: Just get your employees to use it and it will work. What problems is Bir... read more
"Simple, effective and user friendly" What do you like best about Birdeye? Onboarding process was terrific--great customer service reps had us up and running in an hour, and the process for getting reviews is so simple. Dashboard is user friendly and intuitive, unlike other sites. And our clients say it's easy to leave a review as well! What do you dislike about Birdeye? I have no issues with BirdEye! My only challenge is internally getting the data out of my software. The BirdEye end of it has been great. What problems is B... read more
"Extremely Intuitive Solution for Review Management" What do you like best about Birdeye? The dashboard is extremely easy to use and setting up advanced features like automation is simply and straightforward. What do you dislike about Birdeye? Having some trouble with listing management but overall, the platform is great. What problems is Birdeye solving and how is that benefiting you? We started off with some pretty scathing reviews across our social media sites. Only negative experiences were being reflected online. When w... read more
"BEST SERVICE EVER" What do you like best about Birdeye? I love that Birdseye is so user friendly, we have triple the reviews from before and our patients love the ease of use! What do you dislike about Birdeye? Nothing! I just wish I would have known about the service sooner! Recommendations to others considering Birdeye: Best investment as a small business! What problems is Birdeye solving and how is that benefiting you? Birdseye allows us to receive constructive criticism. It increased patient satisfaction and really help... read more
Frequently asked questions about Birdeye
How is Birdeye rated?
Birdeye has a 4.9 star rating with 7,550 reviews.
When is Birdeye open?
Birdeye is open now. It will close at 6:00 p.m.