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Birdeye
Location details
| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
"Awesome platform!" What do you like best about Birdeye? Very easy for patients to leave reviews and very user friendly for the business What do you dislike about Birdeye? Wished that all birdeye reviews went to google What problems is Birdeye solving and how is that benefiting you? Easier to get clients to leave reviews User friendly for clients
"Efficient and Reliabile, BirdEye is a necessity in todays world. " What do you like best about Birdeye? Its fast, east to use. Its built for a good customer experience and maximizes the time spent chasing people around for some feedback. It gives my team another reason to give amazing customer service knowing the chances of that customer leaving a review for the world to see are a lot higher now. What do you dislike about Birdeye? Its fairly new and they haven't developed a lot of the features that are going to make them ev... read more
"I was skeptical at first. But it really works, and very simple to use." What do you like best about Birdeye? How easy it is for patient to respond and comment, and how easy it is for our staff to send out requests right away if we choose. The quick response to our questions when needed is great also. What do you dislike about Birdeye? There is really nothing I can think of that I don't like about BirdEye so far. Its been working for us. What problems is Birdeye solving and how is that benefiting you? We are making it easy f... read more
"A Good Review Management Solution" What do you like best about Birdeye? I like that everything is centralized after setup, meaning that all reviews can be shown in one place. this is helpful in getting an overall look at how our business is doing. What do you dislike about Birdeye? It can be difficult sometimes to be completely clear on why some processes (such as sending emails or texts) fail. What problems is Birdeye solving and how is that benefiting you? We are able to have everything in one place, which makes it easy f... read more
"Reviews drive business. Birdeye is wonderful and gets results!" What do you like best about Birdeye? It gets quick results and allows people to express how pleased they were with your service. What do you dislike about Birdeye? That we have to put people's information in twice. Recommendations to others considering Birdeye: It is a wonderful service and is very effective. What problems is Birdeye solving and how is that benefiting you? You can reach anyone with a cell number and email address.
"BirdEye has been the single greatest review generation tool we have ever invested in." What do you like best about Birdeye? It just works. Take time to set it up well (your rep will help with this extensively) and once it is to your liking you can leave it to just do what it says it will. Generate mountains of positive reviews, and provide a means of receiving negative feedback to address problems as they arrive. What do you dislike about Birdeye? I would like more reporting for idiots. My team needs things at a 5th grade l... read more
"Help With Reviews" What do you like best about Birdeye? I like how all I have to do is get them our customer emails. What do you dislike about Birdeye? We had issues with ownership's of our location pages that I wish they had a better connection or partnership with Google to help. What problems is Birdeye solving and how is that benefiting you? We are receiving more 4 to 5 star ratings and positive written reviews. When you go from a 2 rating to a 3.9 or 4 rating that is the benefit of using Birdeye.
"Awesome platform" What do you like best about Birdeye? Birdeye allows us to proactive and encourage our client's to write reviews What do you dislike about Birdeye? I wish that it was easier for people to leave Google Reviews What problems is Birdeye solving and how is that benefiting you? BirdEye has allowed us to get honest feedback from our customers in real-time. In the few circumstances where a customer has been unhappy, we've been able to address the problem quickly.
"Wonderful company top work with" What do you like best about Birdeye? Helpful company members that are always courteous and pleasant to deal with. So far I have only had great experiences every time that I have asked a question or required assistance. What do you dislike about Birdeye? I haven't found anything I don't like yet. A suggestion to consider would be providing a portal to manage social media posts and campaigns. Recommendations to others considering Birdeye: definitely consider this service if you are looking at ... read more
Business response:
Thanks so much Thelma! We're glad you're loving BirdEye. If you want more information on our social media management, we'd love to show you that feature as well. We do offer that and many of our customers love the convenience of having their social media posts and management all in one place.
Frequently asked questions about Birdeye
How is Birdeye rated?
Birdeye has a 4.9 star rating with 7,550 reviews.
When is Birdeye open?
Birdeye is open now. It will close at 6:00 p.m.