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Birdeye
Location details
| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
"One stop shop to monitor online reviews" What do you like best about Birdeye? That I only have to log in once to see all our online reviews. What do you dislike about Birdeye? So far, I haven't run into anything on BirdEye that I haven't liked. Recommendations to others considering Birdeye: Take the time to set up your account fully so you can get all the benefits of BirdEye - seeing all social platform reviews in one place, emailing customers for reviews, etc. What problems is Birdeye solving and how is that benefiting you... read more
"Birdeye Reputation review" What do you like best about Birdeye? Birdeye gives us the ability to monitor all online reviews for our business at multiple locations. What do you dislike about Birdeye? At times the system lacks the ability to be flexible. Recommendations to others considering Birdeye: Great tool, checks all the boxes for reputation management. What problems is Birdeye solving and how is that benefiting you? The ability to monitor all reviews and respond in one place, along with reporting.
"Great Experience With BirdEye" What do you like best about Birdeye? BirdEye makes it incredibly simple for our clients to review our services. We are able to send a link via text or email that allows for our clients to quickly and easily write a review. This is convenient for our staff AND our clients. It is also very user friendly. What do you dislike about Birdeye? I have not noticed any downsides thus far and we have been using BirdEye for many months! Recommendations to others considering Birdeye: Strongly consider usin... read more
"so easy and helpful" What do you like best about Birdeye? How simple the design and how easy it is to use! What do you dislike about Birdeye? what's not to like? I can't honestly think of a way to improve, If it was free that'd be nice, but then the improvements and technical support wouldn't be as great. I'm happy to continue paying for such a great service! What problems is Birdeye solving and how is that benefiting you? We have the chance to right problems or disagreements before anything is posted online, this saves us ... read more
"Lightning Fast Results!" What do you like best about Birdeye? In just over two weeks we have more than doubled our total number of reviews that we have had in the past two years. Our goal is to be number one on the google organic listings and on the map for local tree services. What do you dislike about Birdeye? I don't see a down side. I have the ability to follow our results on the BirdEye app and can respond to our customers in real time. Recommendations to others considering Birdeye: I would recommend setting up a confe... read more
"Birdeye help boost reputation of apartment communities in all key metrics!" What do you like best about Birdeye? Birdeye has helped us easily manage nearly 40 different locations seamlessly in one dashboard to provide us with the tools needed to improve our online footprint at all locations. What do you dislike about Birdeye? There is very little to dislike about Birdeye's platform. If there are ever problems or shortcomings, they are quick to find a fix or workaround to allow us to accomplish what we need to. Recommendatio... read more
"Customer service and review boost!" What do you like best about Birdeye? BirdEye has increased our reviews and more importantly, enhanced our ability to respond to customers through their easy to use platform. Their reporting is easy to use and clear to share with others in the company. I also like the daily report emails, which allow me to keep an eye on the feedback we receive from our customers. What do you dislike about Birdeye? I wish there was more flexibility to design the emails/texts to personalize them to our comp... read more
"Cool Service, Great Customer Experience" What do you like best about Birdeye? I loved that the customer service was quick to answer my questions and resolve my issues. What do you dislike about Birdeye? I disliked that instructions weren't always very clear on our interface and required me to call customer service. What problems is Birdeye solving and how is that benefiting you? We've seen that we are able to cater more to what our customers want, and we're able to must more quickly respond to customer concerns.
After a recent storm and some roof damage, we needed the services of 1st Call. Aaron Rogers arrived within just a couple of hours with a bunch of equipment and helped us to get the drying process under way, preventing further damage. He was very kind and courteous, calling 30 minutes before arriving each time. He followed up every day for several days. It’s unfortunate to have storm damage, but I sure am grateful for people like Aaron, who are patient and understanding and take the time to explain everything thoroughly. I wo... read more
Frequently asked questions about Birdeye
How is Birdeye rated?
Birdeye has a 4.9 star rating with 7,550 reviews.
When is Birdeye open?
Birdeye is open now. It will close at 6:00 p.m.