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Birdeye

4.7

About this business

Location details

2479 Bayshore Rd, Suite #175, Palo Alto, CA, 94303, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m. 7:00 p.m. to 9:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
Sun9:00 a.m. to 6:00 p.m.
4.75,761 reviews
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Greer S.'s profile image
Greer S. 
7 years ago

The lady that was helping me, make it very quick and we got the problem solved! 

Kyle L.'s profile image
Kyle L. 
7 years ago

Extremely informative, easy to communicate with, had answers to every question I asked, and was very polite. Was a pleasure being trained by Sunaina. 

Dr D.'s profile image
Dr D. 
7 years ago

Dear Himanshu, You guys are doing a great job. I monitor it daily , Thanks for calling me back so promptly although sometimes a physician call me at the same time and I have to hang up on you . My sincere apologies for my abruptness and rude behavior . You are always so polite and courteous .It’s always me being a physician , and a CEO running around in 50,OOO directions . As you can see from the reviews patients are having a great experience at Charter Radiology and that is what Counts and BirdEye is helping us tell th... read more

Kendra G.'s profile image
Kendra G. 
7 years ago

I wish I would have know that BirdEye doesn’t work well under Internet Explorer. That would have stopped a lot of my frustration today. 

Judy O.'s profile image
Judy O. 
7 years ago

The gentleman was very friendly, and professional. I did have a very difficult time understanding him however. 

Brad S.'s profile image
Brad S. 
7 years ago

Thank you for the help on getting more familiar with the platform!! 

Rebecca R.'s profile image
Rebecca R. 
7 years ago

She worked really hard to set up my account, was thorough and very helpful. 

Heather's profile image
Heather 
7 years ago

was able to log into my account, but the background noise was HORRIBLE!!! I could hear everyone around my rep talking which made it hard to understand him. 

Jill K.'s profile image
Jill K. 
7 years ago

The support I received today was excellent. 

Frequently asked questions about Birdeye

How is Birdeye rated?

Birdeye has a 4.7 star rating with 5,761 reviews. 

When is Birdeye open?

Birdeye is closed now. It will open at 9:00 a.m.