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Birdeye

4.9
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About this business

Birdeye helps businesses grow through happy customers. Over 60,000 businesses use Birdeye everyday to attract new leads with Listings, Reviews and Referrals, convert them into customers with Webchat and Appointments, and delight those customers with Surveys, Ticketing, and Insights - all in one place. Using the Birdeye platform - AI, messaging, automation tools - businesses are delivering great customer experiences to 100M+ people. Founded in 2012, Birdeye is headquartered in Palo Alto, and led by alumni from Google, Amazon... read more

Location details

2479 Bayshore Rd, Suite #175, Palo Alto, CA, 94303, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m. 7:00 p.m. to 9:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
Sun9:00 a.m. to 6:00 p.m.
4.94,597 reviews
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Yun Y.'s profile image
Yun Y. 
on Birdeye

5 years ago

Very professional and knowledgeable, very efficient! 

Bill O.'s profile image
Bill O. 
on Birdeye

5 years ago

So easy to get my problem fixed! :) 

Stephanie J.'s profile image
Stephanie J. 
on Birdeye

5 years ago

Customer Service rep was friendly and efficient. Immediately corrected the link. 

Madeline S.'s profile image
Madeline S. 
on Birdeye

5 years ago

Very nice person that assisted me. 

Amy T.'s profile image
Amy T. 
on Birdeye

5 years ago

As usual, swift to get in touch with me and thorough! Thanks! 

Susan B.'s profile image
Susan B. 
on Birdeye

5 years ago

The support I received today was perfect. However, the person I spoke with on Friday didn't address my issue or call me back as promised (just an FYI) 

Mike S.'s profile image
Mike S. 
on Birdeye

5 years ago

Looking forward to implentation. 

Megan M.'s profile image
Megan M. 
on Birdeye

5 years ago

Such exceptional customer service. I have had numerous experiences with your support team and they have all been wonderful. I'm very thankful for the quality support you provide your clients! 

James D.'s profile image
James D. 
on Birdeye

5 years ago

Very helpful and responsive. Thanks. 

Frequently asked questions about Birdeye

How is Birdeye rated?

Birdeye has a 4.9 star rating with 4,597 reviews. 

When is Birdeye open?

Birdeye is open now. It will close at 6:00 p.m.  

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com