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Birdeye

4.9

About this business

Birdeye helps businesses grow through happy customers. Over 60,000 businesses use Birdeye everyday to attract new leads with Listings, Reviews and Referrals, convert them into customers with Webchat and Appointments, and delight those customers with Surveys, Ticketing, and Insights - all in one place. Using the Birdeye platform - AI, messaging, automation tools - businesses are delivering great customer experiences to 100M+ people. Founded in 2012, Birdeye is headquartered in Palo Alto, and led by alumni from Google, Amazon... read more

Location details

2479 Bayshore Rd, Suite #175, Palo Alto, CA, 94303, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m. 7:00 p.m. to 9:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
Sun9:00 a.m. to 6:00 p.m.
4.94,831 reviews
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Nicole's profile image
Nicole 
on Birdeye

6 years ago

Program is easy to navigate. 

Dawn S.'s profile image
Dawn S. 
on Birdeye

6 years ago

Took care of my issue thanks. 

Tina K.'s profile image
Tina K. 
on Birdeye

6 years ago

The on boarding meeting was excellent but there was an issue with the telephone dropping signal several times that was a minor disturbance to the meeting. 

MIRIAM N.'s profile image
MIRIAM N. 
on Birdeye

6 years ago

Everything is done perfectly. And I am very pleased with your services 

Terri S.'s profile image
Terri S. 
on Birdeye

6 years ago

Great experience. Kyle was excellent and very thorough. 

Dan N.'s profile image
Dan N. 
on Birdeye

6 years ago

Very helpful. I especially appreciate that the Tech made a quick example within my account that I can refer to later. also offered to help me later, should I need it. Great job 

Sharon R.'s profile image
Sharon R. 
on Birdeye

6 years ago

Nothing you can do better. The person in customer support was able to quickly solve my issue. Thank you! 

Jessie M.'s profile image
Jessie M. 
on Birdeye

6 years ago

very helpful with every question or concern I had 

Kirk C.'s profile image
Kirk C. 
on Birdeye

6 years ago

To be clear, we haven't had our follow up yet, but I'm certain Arpit will be great. We've implemented a lot of new software over the past year and he was, by far, the best advisor we have ever worked with. He was thorough, smart, polite and kind. 

Frequently asked questions about Birdeye

How is Birdeye rated?

Birdeye has a 4.9 star rating with 4,831 reviews. 

When is Birdeye open?

Birdeye is closed now. It will open at 9:00 a.m.