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Birdeye - Palo Alto, CA
- Reputation Management
- Palo Alto, CA
About this business
Birdeye helps businesses grow through happy customers. Over 60,000 businesses use Birdeye everyday to attract new leads with Listings, Reviews and Referrals, convert them into customers with Webchat and Appointments, and delight those customers with Surveys, Ticketing, and Insights - all in one place. Using the Birdeye platform - AI, messaging, automation tools - businesses are delivering great customer experiences to 100M+ people. Founded in 2012, Birdeye is headquartered in Palo Alto, and led by alumni from Google, Amazon... read more
Location details
2479 Bayshore Rd, Suite #175, Palo Alto, CA, 94303, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. 7:00 p.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 9:00 a.m. to 6:00 p.m. |
Still great! Always great! Thank you all!
Amazing response and knowledge. Solved questions in no time
Very satisfied with the help Pete provided and thrilled that we could clearly understand him. Many of your service reps have s heavy accent that is difficult to understand.
the reps were quick and efficient and answered all of my questions and gave me links to help with them, Great Job!
You did what you always do- provided great personal service. What can you do better..... nothing for now!
Chat support was unable to solve my problem, but phone support understood me and walked me quickly through to a solution.
Excellent response time to ticket submission and I really appreciated the follow-up call to confirm the changes to our account.
I have begun using Bird Eye through Chrome vs Explorer as the page would not load after logging in, even after clearing Cache. Additionally, I wish I were easily able to navigate the site and find exactly what clients were sent bird eye requests/what date/and be able to re-send them manually at any point.
Got the issue resolved efficiently, thank you!
Frequently asked questions about Birdeye
How is Birdeye rated?
Birdeye has a 4.9 star rating with 4,589 reviews.
When is Birdeye open?
Birdeye is closed now. It will open tomorrow at 9:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com