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Bluebird Care Bicester, Banbury & Kidlington
- Home Health Care
- Bicester
About this business
Location details
40 Murdock Rd., Bicester, OX26 4PP, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The Bluebird team supported our mum over the last 10 months with personal care. The carers were unfailingly kind, respectful and helpful in every possible way. They also reported any particular concerns they picked up during visits with both our parents. In addition, Managers were incredibly supportive towards our family generally during several worrying periods concerning our parents' ill health, contacting us by email and phone calls. Our family are grateful for the excellent care provided.
Business response:
Thank you so much for your kind words. It means a great deal to our whole team to know that the care and support provided to your mum-and to your family during such a challenging time made a positive difference. Our whole team is truly dedicated to delivering compassionate, respectful care, so your feedback will be shared with them and very much appreciated. We're grateful you took the time to write this and wish you and your family all the very best.
From the very first meeting to the start of Care and throughout we had excellent service. All the staff were so nice and helpful to both me and my wife and no task was too much trouble. We used the service for 3 weeks after my Permanent Pacemaker insertion as I was unable to care for my wife during this time. We have no hesitation in recommending Bluebird locally and have already done so to several people including our Lodge Manager. We will call on Bluebird again in the new year if we need them after the second part of my p... read more
Business response:
Thank you so much for your lovely feedback. It means a great deal to our whole team. We're delighted to hear that you felt supported from the very first visit and that our carers were able to help both you and your wife during your recovery. We truly appreciate your recommendation and your trust in us.
My experience with the service is more than satisfactory - no problems along the way - although with no disrespect to anyone - I do prefer female attendants to do the job.
Business response:
Thank you so much for your kind words - they truly mean a lot to us. We're always grateful when someone takes the time to share their experience, and it's wonderful to know that you've been satisfied with the service. Your support and feedback are genuinely appreciated.
I needed care for approximately 3 months following an accident which meant I was primarily bed bound. The staff that attended were very patient -focussed and well trained. They always asked what my option was and what I wished them to do in order to be helpful. I found their regular visits gave structure to an otherwise mundane day and always left me feeling positive. Although I shall miss them , I feel I have been given the confidence I need to regain independence. I have no hesitation recommending Bluebird Care. Thank you ... read more
Business response:
Thank you so much for your kind words! We're really glad to hear you had a great experience and that you're feeling confident moving forward independently.
I cannot begin to put into words how amazing the team are at Bluebird. My mother was diagnosed with vascular dementia & she eventually needed home help so I could continue to work myself & keep her safe in her home, with me, for longer. She made some amazing connections during this time, as did I and although my Mothers behaviour deteriorated over time, I was always confident in the knowledge that she was safe & in the best company possible. I will forever be thankful for all the compassion, understanding & respect that was ... read more
Business response:
Thank you for your lovely message. It means a great deal to know we could be there for you and your mother during such a difficult time. We're so glad we could offer support and comfort when it was most needed. Wishing you all the very best moving forward.
I required assistance for a few weeks post-operation so contacted this company. Everything, from the initial assessment to the end of the care period went seamlessly. The care assistants were all punctual, highly efficient and understanding and above all, very cheerful and upbeat. From my experience I would highly recommend Bluebird Care.
Business response:
Thank you so much for your kind words and thoughtful feedback. We're delighted to hear that your experience with Bluebird Care was so positive during your recovery.
Great care taken at all times. If new carer always someone with them to show the correct way to help patient.
Business response:
Thank you for your kind feedback. We're really glad to hear you've had a positive experience and that our team's care and support have made a difference.
I've found all the carers are very caring and friendly. I have no complaints. I get on well with all of them.
Business response:
Thank you for the lovely feedback, it is great to hear.
My husband has carers three times a week to shower him and the carers are always caring and considerate of his needs and dignity. They are friendly and cheerful however busy they are and can't do enough for him while they are with us.
Business response:
Thank you for sharing this positive feedback. I'm glad you and your husband feel the care provided is excellent!
Frequently asked questions about Bluebird Care Bicester, Banbury & Kidlington
How is Bluebird Care Bicester, Banbury & Kidlington rated?
Bluebird Care Bicester, Banbury & Kidlington has a 4.8 star rating with 88 reviews.
When is Bluebird Care Bicester, Banbury & Kidlington open?
Bluebird Care Bicester, Banbury & Kidlington is open now. It will close at 5:00 p.m.