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Bluebird Care Bicester, Banbury & Kidlington
- Home Health Care
- Bicester
About this business
Location details
40 Murdock Rd., Bicester, OX26 4PP, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
We were very pleased with the excellent care Bluebird provided for my cousin. Their carers were friendly and kind and he was well looked after during their visits, always with dignity and respect for his wishes. It was a comfort knowing how well they were caring for him and to know someone was always available to answer any questions that we might have. I would certainly recommend Bluebird to anyone in need of a care provider.
Business response:
It was a pleasure to help and support you as well as your cousin. We appreciate you taking the time to complete a review to guide others to our service, so we can continue to assist others needing care.
When you took my dad you also took on my carer mum. All of you, especially one in member of staff in particular, are very patient with Mum to allow her to 'gee up the reins' a little so that you can support with a weekly shower - even accommodating her wish for male-only carers, where possible. Your kindness with Mum allows your caring of Dad to happen. Thank you!
Business response:
Thank you so much for taking the time to write this review. It is always good to receive such positive comments.
Bluebird Care was extremely fast to respond to the initial request for care and has been thoroughly professional, helpful and friendly from start to finish. They have been very accommodating in respect of any requests and alterations to the service required and I wholeheartedly recommend them.
Business response:
it is always so nice to receive a review like this, thank you, and I will share with the team.
Wonderful carers who are looking after Mum will always go the extra mile whenever needed, which sometimes may be out of their remit! Nothing phases them, so kind, caring, considerate and respectful. I've built up, over the last few years, a rapport with them. I live 3 hours away from mum, so it is so reassuring the care is there. They all have a wonderful sense of humour too! Mum loves each and every one of them, as do I. I say they have angel wings and a halo! and mum backs me up on that! So professional, so kind, so caring... read more
Business response:
It is very rewarding to read your comments about our team. Thank you so much.
The care which Bluebird has provided has always been of superb quality and the care team have been organised, kind and caring. The care team provide their services with dignity and respect and we could not have wished for better care and support.
Business response:
Wishing you all the best for the future. Thank you for your feedback. Carers will certainly miss our visits.
I cannot praise the carers that attended to my mother enough. They showed her respect and attended to her needs, encouraging her gently when fulfilling the care package. It is only as my mother's needs now require residential care that we are having to cancel the care from Bluebird. I am willing to recommend them to any new client.
Business response:
Thank you so much for taking the time for this review; we are only too pleased to have supported your mother.
When looking for care for my mother we turned to Bluebird Care Cherwell because they did a very good job of looking after my father 4 - 5 years ago and I was delighted to find their care remains first class. My mother was very pleased with the carers, they were all very personable and she got on very well with them. The carers were professional, efficient, compassionate and reassuring. They went out of their way to make my mother feel comfortable in their presence and on the odd occasion that they completed the necessary car... read more
Business response:
Thank you for taking the time to complete this lovely review. Although we only looked after Mum for a short period, the carers enjoyed the visits and were pleased to have enabled her to spend time at home for a little longer.
I approached Bluebird care because of their excellent reputation. They haven't disappointed. The administration side is so strong which makes the entire process work much better. The office staff are organised and supportive. They do thorough background work setting up the care plan and are always really responsive. They seem to get much better carers than other agencies too so there must be something about their recruitment process that is better. Anyway, we are very satisfied with them as a care provider.
Bluebird Care has provided my father with first-class care. From the very outset their capacity to listen, their attention to detail and their determination to provide care of a high quality shines through. I have found all the staff I have had contact with to be professional, approachable and helpful. My father's circumstances continue to change however I feel confident that the care Bluebird will be able to offer in the future will also evolve to meet his needs.
Business response:
Thank you for your review, it motivates us all to know we have been a support for you in putting together a care plan for your father which has been successful. Although Dad was reserved about the idea of care at first, he now really enjoys the time with our carers which is great.
Frequently asked questions about Bluebird Care Bicester, Banbury & Kidlington
How is Bluebird Care Bicester, Banbury & Kidlington rated?
Bluebird Care Bicester, Banbury & Kidlington has a 4.8 star rating with 81 reviews.
When is Bluebird Care Bicester, Banbury & Kidlington open?
Bluebird Care Bicester, Banbury & Kidlington is closed now. It will open at 8:30 a.m.