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Bluebird Care Bicester, Banbury & Kidlington
- Home Health Care
- Bicester
About this business
Location details
40 Murdock Rd., Bicester, OX26 4PP, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The Bluebird Care team I have are all very caring, kind and very professional. As I have limited mobility on one side, they know how to deal with this effectively. They always give you a welcome when they come in and are happy and friendly. There help and support have helped myself and my wife immensely with my difficult medical condition, that's why I feel I have to publicise their excellent services.
Business response:
Thank you so much for your review. It is so rewarding for all our staff to see positive comments from new customers. We look forward to supporting you long term.
From day one Bluebird Care have been nothing but professional. Everyone that has cared for my dad has been incredibly friendly and has made a point of trying to engage him in conversation without rushing him. I love listening to the banter in the bathroom as my dad has a joke with everyone and it is so reassuring to see how he is now quite relaxed with all the carers despite having several different ones due to the pandemic and people having to self isolate. Dad's allotted times have been kept to, apart from a couple of time... read more
Business response:
Thank you for your review, Helen, it is a pleasure supporting Dad, Mum and your family. We are all delighted with your kind comments, and this will be passed on to the carers.
I cannot rate this company highly enough, the standard of care provided by each and every carer was outstanding! We cannot thank the carers enough for everything they did for my grandad and will always recommend them to anyone needing care at home.
Business response:
Hi, Jane, it was an absolute pleasure to get to know your grandfather and indeed all the family. I know that the carers enjoyed their visits and that grandad will be missed. We wish you all well for the future.
Very professional carers and management. Carers are polite, smart and patient. They give their time willingly and with patience and understanding. Good timekeeping. A consistent set of carers. Management prompt and accurate with invoices and answering to any special requests.
Business response:
Thank you for your kind words, it is a pleasure to be able to support your mother-in-law and I know the carers enjoy her company.
This was a great agency until it had a manager change and now has become the most uncaring care company out there. All the care team are brilliant but unfortunately, they are controlled by bad management. As long as you can’t speak up for yourself you be ok but if you can talk up for yourself then this is not your type of company, you will be promised everything but in reality, you will not receive it. This is a personal review of myself.
Business response:
Thank you for commending our care staff on this review, this is extremely important to us. Management of the service has not changed. We do however welcome all feedback. Feedback is taken extremely seriously as it is only by analysing this information we are able to improve our services to customers and build on our excellent CQC rating.
Frequently asked questions about Bluebird Care Bicester, Banbury & Kidlington
How is Bluebird Care Bicester, Banbury & Kidlington rated?
Bluebird Care Bicester, Banbury & Kidlington has a 4.8 star rating with 92 reviews.
When is Bluebird Care Bicester, Banbury & Kidlington open?
Bluebird Care Bicester, Banbury & Kidlington is open now. It will close at 5:00 p.m.