Bluebird Care Bicester, Banbury & Kidlington

4.8

Home Health Care
Bicester

About this business

Healthcare Home Health Care

Location details

40 Murdock Rd., Bicester, OX26 4PP, United Kingdom

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Weekday	Schedule	Status
Mon	8:30 a.m. to 5:00 p.m.
Tue	8:30 a.m. to 5:00 p.m.
Wed	8:30 a.m. to 5:00 p.m.
Thu	8:30 a.m. to 5:00 p.m.
Fri	8:30 a.m. to 5:00 p.m.
Sat	Closed
Sun	Closed

4.892 reviews

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Sarah B

a year ago

Very impressed with the care given which relates to good training and mentoring. Nice to see new carers being shown how to put on the stockir by more experienced carers. The only issue that arises now and then is the changing of visit times without warning.

Business response:

Thank you so much for your thoughtful review! We're glad to hear that you're impressed with the care provided, as well as the training and mentoring process. It's great to know that the support between experienced and new carers is making a positive impact. We also appreciate your feedback about the visit times. We will certainly work to improve communication around any changes to ensure you're always kept in the loop. Thanks again for sharing your experience!

Julia B

a year ago

Bluebird started visiting my father for an hour a day in April 2024 to support him as dementia developed and he was living on his own. Their principal role was to ensure medication was taken each day and do a welfare check on him to give me peace of mind. My father was extremely hostile initially to accepting the care visits, but within a couple of weeks their gentle and consistent attendance, often with the same carer, saw him come around and start to enjoy their company and rely on them more and more. We cannot recommend t... read more

Business response:

Thank you so much for sharing your experience with Bluebird. We're delighted to hear how their consistent and compassionate care made such a positive difference for your father during a difficult time. It's wonderful that the team was able to build trust and provide you with peace of mind. We truly appreciate your kind words and recommendation and we're grateful for the opportunity to have supported your father. Wishing you and your family all the best in this next chapter.

John G

a year ago

I cannot recommend Bluebird Care highly enough in the way they look after my 95 year old mum who has dementia and lives at home. We can access the care notes on a daily basis via the app, the staff are always very attentive and mum really looks forward to their 3 times daily visits. They have helped her overcome her fears about assisting her with her personal hygiene in a very patient and sympathetic way. My main contact, who is very understanding of the family issues involved when dealing with dementia. Keep up the great wo... read more

Business response:

Thank you so much for your kind review! We are truly grateful for your kind words about our care for your mum. It's wonderful to hear that the staff's attentiveness and compassion have made a positive impact on her daily life and that she looks forward to their visits. We're glad that the app has made it easier for you to stay informed and involved in her care. Your recognition of our team's patience and understanding means a lot to us.

Keith M

a year ago

The whole experience was excellent. The carers who came out to me were very good and we had a good laugh too and came on time. They also offered to do my shopping as well. The management was efficient. Care and support likewise. I was treated with dignity and not patronised. Value for money was excellent. I would highly recommend your services.

Business response:

Thank you for your kind words! We're glad you felt supported by both management and the care team.

Tim B

a year ago

Carers have been caring for Dad over the past few months and he is getting on great with them. Dad had problems remembering his medication and this has now been solved and has had a noticeable effect on his health. They are providing some basic meal preparation which is going down well.

Business response:

Thank you! We're happy our carers have made a positive impact. We appreciate the review and kind feedback.

J H

a year ago

I was so relieved to come back to Bluebird Care, I knew the care I'd receive would be safe, compassionate and kind. Actually, both carers and office staff are caring, kind and compassionate. I really value the carers I have, they are so willing to help and they enable me to stay in my home. My sincere thanks to them all.

Business response:

Thank you so much for your kind review, it is lovely to have you back and nice to hear how the carers make staying at home easier for you.

E S

a year ago

We have recently started care for my mother, who is a very anxious, nervous, and shy lady. All the carers have been exceptionally kind, caring, and cheerful, as well as very efficient. It is still taking time for Mum to get used to having carers, but she likes them all and appreciates their help. We are very impressed with how kind and caring they have all been.

Business response:

Good morning , thank you for your kind review. It is always nice to have feedback to pass back to our carers, who I know are enjoying supporting your mother on a daily basis.

Jacqueline C

a year ago

Bluebird Care carers visit my sister a few times each week. They help with anything and everything, including any personal care, cleaning and tidying plus taking my sister shopping and all her appointments. They arrive promptly and leave an update for us at the end of each day. They are always cheerful and have a good chat throughout their visit. My sister needs a lot of support and we rely heavily on Bluebird for this. Would definitely recommend Bluebird to any clients thinking of getting extra help!

Business response:

Thank you for sharing such a wonderful recommendation-it's great to hear how Bluebird Care is making a positive difference for your sister!

Catherine S

a year ago

I have been very impressed with Bluebird Care since my first contact; professional, prompt and efficient. I have been particularly pleased with the weekly care my relative has received. His carer has been reliable, caring and very flexible which was just what was needed. It has made such a difference to my relative allowing him to continue to live safely at home whilst maintaining a level of independence. He enjoys his support visits and speaks very warmly of his carer. Thank you to all at Bluebird Care; it has given us all ... read more

Business response:

Thank you for your kind words! We're thrilled that our care has made a positive difference for your relative and brought you peace of mind. We'll pass on your appreciation to his carers.