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Bluebird Care Lancaster & South Lakeland
- Home Health Care
- Lancaster
About this business
Location details
Willow Mill, Fell View, Caton, Lancaster, LA2 9RA, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Bluebird Care have been absolutely outstanding in the care of my Aunt. From day one they were punctual, kind, respectful, nothing was too much trouble for them. My Aunt has looked forward to there friendly visits daily, where they catered professionally for all of her needs. I would wholly recommend to anyone to use Bluebird Care as their care company
Business response:
Thank you so much for taking the time to share your kind words. We are delighted to hear that your Aunt has felt supported, respected, and well cared for by our team. Building trust and providing compassionate, reliable care is at the heart of what we do, and it means a great deal to know that our visits have made a positive difference to her daily life. If there is ever anything more we can do to support your Aunt or your family, please don't hesitate to let us know.
We've found Bluebird very good. The carers do all the jobs they are asked to do and are very friendly with my auntie. Bluebird are very caring and have offered walks, coffee mornings etc for my auntie which is just what she needs to get her out socialising.
Business response:
Thank you for a lovely review. We are so pleased things your Auntie is enjoying our carers' support and the social activities. Its great to hear she feels well cared for and encouraged to get out and about, so we are really pleased its making a difference.
Bluebird have provided excellent service over the past year. The girls are professional and polite and get on really well with my mother. Although there has been the odd occasion when we have not been notified of a change of time/carer but that is just a minor glitch in the system. On the whole we are glad that we chose Bluebird as our carers. Keep up the good work.
Business response:
Thank you so much for your lovely review! We're so happy to hear that our carers get on well with your mum and that you've been pleased with our service. Your support means a lot to us, and we'll keep doing our best to make every visit a happy one!
Very good service and excellent communication . The staff do a very good job under difficult circumstances. I would recommend Bluebird care . Keeping me informed is very important and gives you confidence.
Business response:
Thanks for that David. We work really hard at communication, we see this as key to providing the best possible service for a person. Its great to hear how valuable it has been in your aunt's case
My mum has been very pleased with all the carers. All have completed the tasks requested and been pleasant and timely. They ask if she needs anything else doing too. Any queries I have our dealt with immediately. I would definitely recommend.
Business response:
Thank you for leaving such a lovely review. I am so pleased mum is happy with the carers visiting and the service being provided. We always aim to provide a high quality service and its always reassuring to hear such positive feedback. Thank you.
As new adoptees of once a week carer-respite home care we have been really impressed with what Bluebird have to offer. Their assessor took us through the initial assessment to the allocation of an appropriate carer for a day a week, to a recent review, all in a helpful, constructive & friendly way. We have found the care provided to be excellent, and has allowed me (as my wife's primary carer) to have a day off a week free of worries about how my wife was faring at home. Bluebird came highly recommended to us from a friend w... read more
Business response:
When you are caring for a vulnerable loved one, taking breaks is hugely important for your personal well-being. It's crucial that you are able to properly switch off and relax, knowing your loved one is in safe hands. We are so pleased that this has worked out for you CM. Thank you for this feedback
Bluebird have been providing care for my parents for over five years and during this time they have never let us down. The carers are professional, friendly and respectful. The office staff are also professional and friendly and keep us as a family informed of any changes or concerns they have with my parent's health. I would highly recommend Blue Bird for anyone seeking support in their own home. The carers are they provide is second to none and they are flexible if changes are needed to the care or if additional care is ne... read more
Business response:
Thank you so much for your kind and thoughtful words Cath. We are truly honoured to provide care and support to your parents over the past five years, and it's wonderful to hear that our team is making such a positive difference to your family.We're incredibly proud of our carers and office staff for consistently delivering professional, respectful, and compassionate care. Knowing that you feel informed, supported, and confident in the service we provide means a great deal to us and we remain committed to offering the highes... read more
Very good service for my husband. Carers kind and considerate and nothing is too much trouble. Always ask if there is anything else that they can do for us . They have helped with my husband's progress to the extent that he is now more independent. Office staff have always informed us if a carer is going to be late and have carried out a regular review. Can highly recommend them .
Business response:
Thank you for taking the time to leave such a lovely review. Its great to hear things are going well with your husband and I am so pleased the carers have helped in gaining more independence. They do a great job in the community. Best wishes, Alyson
The standard of care and appearance of carers has been very good. Carers are on time, are good with individual clients and have done much to help with a much improved mobility. One is happy to welcome them into your home. Communication with the Supervisor has been excellent and there have been no problems with contacting the office when issues have occurred.
Business response:
Thank you for taking the time to leave this wonderful review. I am so glad to hear wife is improving with mobility and your experience with ourselves so far has been positive. Best wishes, Alyson
Frequently asked questions about Bluebird Care Lancaster & South Lakeland
How is Bluebird Care Lancaster & South Lakeland rated?
Bluebird Care Lancaster & South Lakeland has a 4.8 star rating with 96 reviews.
When is Bluebird Care Lancaster & South Lakeland open?
Bluebird Care Lancaster & South Lakeland is closed now. It will open at 8:30 a.m.