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Bluebird Care Lancaster & South Lakeland
- Home Health Care
- Lancaster
About this business
Location details
Willow Mill, Fell View, Caton, Lancaster, LA2 9RA, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
As new adoptees of once a week carer-respite home care we have been really impressed with what Bluebird have to offer. Their assessor took us through the initial assessment to the allocation of an appropriate carer for a day a week, to a recent review, all in a helpful, constructive & friendly way. We have found the care provided to be excellent, and has allowed me (as my wife's primary carer) to have a day off a week free of worries about how my wife was faring at home. Bluebird came highly recommended to us from a friend w... read more
Business response:
When you are caring for a vulnerable loved one, taking breaks is hugely important for your personal well-being. It's crucial that you are able to properly switch off and relax, knowing your loved one is in safe hands. We are so pleased that this has worked out for you CM. Thank you for this feedback
Bluebird have been providing care for my parents for over five years and during this time they have never let us down. The carers are professional, friendly and respectful. The office staff are also professional and friendly and keep us as a family informed of any changes or concerns they have with my parent's health. I would highly recommend Blue Bird for anyone seeking support in their own home. The carers are they provide is second to none and they are flexible if changes are needed to the care or if additional care is ne... read more
Business response:
Thank you so much for your kind and thoughtful words Cath. We are truly honoured to provide care and support to your parents over the past five years, and it's wonderful to hear that our team is making such a positive difference to your family.We're incredibly proud of our carers and office staff for consistently delivering professional, respectful, and compassionate care. Knowing that you feel informed, supported, and confident in the service we provide means a great deal to us and we remain committed to offering the highes... read more
Very good service for my husband. Carers kind and considerate and nothing is too much trouble. Always ask if there is anything else that they can do for us . They have helped with my husband's progress to the extent that he is now more independent. Office staff have always informed us if a carer is going to be late and have carried out a regular review. Can highly recommend them .
Business response:
Thank you for taking the time to leave such a lovely review. Its great to hear things are going well with your husband and I am so pleased the carers have helped in gaining more independence. They do a great job in the community. Best wishes, Alyson
The standard of care and appearance of carers has been very good. Carers are on time, are good with individual clients and have done much to help with a much improved mobility. One is happy to welcome them into your home. Communication with the Supervisor has been excellent and there have been no problems with contacting the office when issues have occurred.
Business response:
Thank you for taking the time to leave this wonderful review. I am so glad to hear wife is improving with mobility and your experience with ourselves so far has been positive. Best wishes, Alyson
Professional care from carers and management Very friendly carers, will always support and go the extra mile The daily updates are reassuring as I live a hour away from my mother and when the carers are concerned I am always contacted Many thanks for excellent care
Business response:
Thank you so much for your kind words. We're delighted to hear that you feel supported and reassured by our team. It's our priority to provide compassionate, professional care and keep families well-informed. We truly appreciate your trust in us. Best wishes, Alyson
Bluebird care have been looking after Dad for over a year now. We have had to adjust Dad's needs along the way. I have always found the office very helpful in replying to me about any new tasks required by the The Carers to do for him. I get a prompt efficient reply from the office . Sometimes a note is left for the Carer to do a task for Dad and it is always carried out. I would recommend Bluebird care to anyone needing help to stay in Thier own home. I have just completed a annual review with a member of staff, this was ca... read more
Business response:
Thank you for such valuable feedback. We've been working hard at our response rates this year because we know how important that is both for those we care for and their loved ones.
Absolutely wonderful from start to finish do everything that I've asked for and more . I get for my daughter absolutely wonderful coildnt ask for nice and nicer person very kind and compassionate nothing's too much wonderful service wonderful providers
Business response:
Thank you for taking the time to leave this wonderful feedback Donna. I am so pleased to hear things are going well with your daughter we appreciate it, especially the carers as they work so hard. Best wishes
My husband was very happy with the care. And he can't wait for them to come again. They did things my husband asked to do. They sat in the garden with him. Made my husband his hot chocolate. They couldn't do if enough him.
Business response:
Thank you. We are pleased you and your husband have been impressed with the care and support received so far and its lovely to hear your husband looks forward to the carers coming to visit. Thank you for your feedback.
Blue bird care have been superb so far with all carers being friendly punctual helpful and kind to my parents who are in their nineties and suffering with dementia now. I have found communication with the company to be very professional and with quick responses. We intend to continue using their care into the future thankyou for a great service.
Business response:
Thank you for that positive feedback. We are very proud of our enhanced dementia care service, which we have built over many years. Its great to see it working well in your parents' case
Frequently asked questions about Bluebird Care Lancaster & South Lakeland
How is Bluebird Care Lancaster & South Lakeland rated?
Bluebird Care Lancaster & South Lakeland has a 4.8 star rating with 100 reviews.
When is Bluebird Care Lancaster & South Lakeland open?
Bluebird Care Lancaster & South Lakeland is open now. It will close at 5:00 p.m.