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Bluebird Care Lancaster & South Lakeland
- Home Health Care
- Lancaster
About this business
Location details
Willow Mill, Fell View, Caton, Lancaster, LA2 9RA, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Bluebird have been providing care for, firstly, my mother who had Alzheimer’s and then my father for the last 2 and a half years. The carers are excellent - they are cheerful, friendly and very hardworking and always go above and beyond to make sure Dad is comfortable. When caring for my mum, who could be very difficult, they were professional, very kind and patient. The office staff are brilliant as well - any problems are sorted out quickly and they are very flexible about visits as Dad has a lot of hospital appointments. ... read more
Business response:
We really, really enjoyed caring for your mum and now we really, really enjoy caring for your dad. He is such a gent. All his life he has worked so hard and been so kind, so it is an honour to help make this phase of his life the best it can be.
Home care for my 93-year-old father with Alzheimer's disease and recent stroke. Great staff all round. The carers are wonderful and deal very well with a client who can be difficult at times. They are clearly well trained, knowledgeable and professional and my father likes them! The office staff are again, superb. Any changes, issues and advice are never too much trouble. Always friendly, polite and professional. Thank you all.
Business response:
We really enjoyed caring for your father. Quite a character indeed! The carers also got a great deal of personal satisfaction when they could see him making progress. Thank you for your feedback.
Hi, I have been a bluebird customer for two years now, and have loved the care, kindness, work rate, and general wellness the staff give you. They are by far the best I have ever experienced and are well above the standard of others I have been with in the past. Trust me pick bluebird for your care needs you will never regret your choice I haven't! Everyone of the staff I have had sent has been trained to a high standard and before they are allowed to visit solo! I can't speak highly enough of Bluebird they are what I was lo... read more
Business response:
Wow! Thank you Toni for the incredibly positive feedback. We are simply bowled over. Whilst we value all constructive feedback so we can continually improve, it is such a treat when a customer feels like you do about the service we provide. Our carers love the work they do for you Toni and you can be sure I shall share this feedback with them straight away
Bluebird Care has provided care for my grandmother for the past 6 months now live-in care and I couldn't recommend them enough, Without a doubt the best care provider in the area! All the staff who have visited or stayed at my grandma's have been fantastic and she looks forward to seeing them daily. The live-in carers have become an addition to our family that we value so much! Thank you so much to everyone at Bluebird Care for making this an easy transition for my grandma.
Business response:
Thank you, Oliver. It is our pleasure to care for your Gran.
We first approached Bluebird Care because we urgently needed 24-hour care following the death of my husband. Bluebird had organised this in a professional manner in about a fortnight. My main carer is highly competent and kind, and I have every confidence in her. I have MND with complex needs, and nothing seems to faze her.
Business response:
We are so pleased things are going well for you. It's a big step to make a decision to go for full-time live-in care, but with all our live-in carers, you are in safe and caring hands. Also, our live-in care manager is always on hand to pick up on any issues you have, however small. Never hesitate to let us know if something doesn't feel right, and we'll do our absolute best to sort it out
My Aunt aged 92 lives in supported/sheltered accommodation and was a regular weekly Bluebird user for personal and domiciliary care. She has been very poorly (including being Covid19 positive) and couldn't eat. Bluebird Care and their carers' have been wonderfully responsive to her situation and have responded to her need for additional care and support. They have provided extra care sessions at little notice and with all necessary PPE continued to care for her until she became Covid19 negative. They have been exceptionally ... read more
Business response:
Thank you very much for your kind review. We're are extremely glad that we could help your aunt in her recovery from Covid and we will pass on your kind words to our Bluebird Carers that do go above and beyond to support our customers.
Bluebird came highly recommended to me and the experience has been everything that we could hope for. I can only echo the views expresssed by other reviewers and look forward to their ongoing support with the care of my mother. Thank you to all members of the Bluebird Team.
Business response:
Thank you for your kind words and review. We always aim to provide a top-class service and we will pass this message on to our amazing carers.
Bluebird organised both domiciliary care and live-in care for my mother. Both services were excellent and the transition to live-in care was smooth and managed very well. All carers loved their job and gave their very best. Carers are well supported by the Bluebird admin team which is very important when looking after vulnerable adults. A great service - thank you.
Business response:
Thank you for your very kind review. Our carers have loved caring for your mother and we are glad that you have received a top-class service.
We received excellent service for my mum provided by this company. The care staff were so kind, caring and compassionate. Mum was always treated with dignity. The communication from the management team was very good. Many of the staff and managers became like family. I feel very fortunate to have been paired with Bluebird they enabled me to take care of my mum in her own home for the last 14 months of her life.
Business response:
Thank you for your very kind review and it was a pleasure for Bluebird Care to support your mum in her own home. She was a lovely lady and will be sadly missed.
Frequently asked questions about Bluebird Care Lancaster & South Lakeland
How is Bluebird Care Lancaster & South Lakeland rated?
Bluebird Care Lancaster & South Lakeland has a 4.8 star rating with 106 reviews.
When is Bluebird Care Lancaster & South Lakeland open?
Bluebird Care Lancaster & South Lakeland is closed now. It will open tomorrow at 8:30 a.m.