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Bluebird Care Lancaster & South Lakeland
- Home Health Care
- Lancaster
About this business
Location details
Willow Mill, Fell View, Caton, Lancaster, LA2 9RA, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Bluebird care have been looking after Dad for over a year now. We have had to adjust Dad's needs along the way. I have always found the office very helpful in replying to me about any new tasks required by the The Carers to do for him. I get a prompt efficient reply from the office . Sometimes a note is left for the Carer to do a task for Dad and it is always carried out. I would recommend Bluebird care to anyone needing help to stay in Thier own home. I have just completed a annual review with a member of staff, this was ca... read more
Business response:
Thank you for such valuable feedback. We've been working hard at our response rates this year because we know how important that is both for those we care for and their loved ones.
Absolutely wonderful from start to finish do everything that I've asked for and more . I get for my daughter absolutely wonderful coildnt ask for nice and nicer person very kind and compassionate nothing's too much wonderful service wonderful providers
Business response:
Thank you for taking the time to leave this wonderful feedback Donna. I am so pleased to hear things are going well with your daughter we appreciate it, especially the carers as they work so hard. Best wishes
My husband was very happy with the care. And he can't wait for them to come again. They did things my husband asked to do. They sat in the garden with him. Made my husband his hot chocolate. They couldn't do if enough him.
Business response:
Thank you. We are pleased you and your husband have been impressed with the care and support received so far and its lovely to hear your husband looks forward to the carers coming to visit. Thank you for your feedback.
Blue bird care have been superb so far with all carers being friendly punctual helpful and kind to my parents who are in their nineties and suffering with dementia now. I have found communication with the company to be very professional and with quick responses. We intend to continue using their care into the future thankyou for a great service.
Business response:
Thank you for that positive feedback. We are very proud of our enhanced dementia care service, which we have built over many years. Its great to see it working well in your parents' case
Excellent service, marred only by two no shows.
Business response:
Thank you for this feedback. We are so sorry for the early no-shows. This was a most rare occurence for us, but it led to a review of our internal communications to reduce risk of such a thing in the future. It is important to learn in order to improve.
Without Bluebird Care, February would have been almost impossible, an accident at home left me with a host of hospital, doctors, physiotherapist appointments, the very last thing I needed, as a full time carer. My wife requires round the clock help. Bluebird Care were there for me, always with a smile, having to rearrange there appointments to fit in with my ever changing plans. Thank you all.
Business response:
Thank you, Raymond. You do an amazing job and it is an honour to be able to help.
I have used Bluebird Care for both a live-in respite care package and afternoons of personal care. My husband suffers from anxiety and poor memory, but the provision of the same carers has reduced stress for both of us and provided a first-class level of care.
Business response:
Its so encouraging to hear how well things are going now. There were a few bumps at the start, but working together with you we have managed to get things spot on. It is a pleasure
I put in Bluebird Care Package for my mum a year ago, and both myself and my mum are really happy with the care provided. My mum has onset dementia but mainly suffers with severe anxiety and panic attacks so it is really important that my mum sees the same regular carers all the time, which Bluebird provide. Bluebird give me peace of mind and provide a wonderful service.
Business response:
Many thanks for this feedback, Julie. It's great we have been able to help improve your mum's quality of life and great too that we can give you peace of mind. We pride ourselves on our skills in dementia care (and the anxiety issues that so frequently accompany), developing our learning and understanding and building on our experiences.
Bluebird Care have been very professional and caring in their approach to my mother in law. The initial assessment was thorough and illustrated that the company understood all the complexities of caring for elderly people in their own homes. They have been very flexible at short notice. I was also impressed by the medical knowledge and observation of the individual who has been involved in the set up of the care plan.
Business response:
Thank you. We are delighted that you noted the depth of our medical and technical knowledge. This means that not only are our staff skilled in regard to care, compassion and social support but we are also equipped to support people with more complex health care needs.
Frequently asked questions about Bluebird Care Lancaster & South Lakeland
How is Bluebird Care Lancaster & South Lakeland rated?
Bluebird Care Lancaster & South Lakeland has a 4.8 star rating with 106 reviews.
When is Bluebird Care Lancaster & South Lakeland open?
Bluebird Care Lancaster & South Lakeland is closed now. It will open tomorrow at 8:30 a.m.