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Bluebird Care Leeds North
- Home Health Care
- Leeds
About this business
Location details
2 Woodside Mews, Clayton Wood Close, Leeds, LS16 6QE, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Always pleasant + kind. I dont feel uncomfortable with the ladies but do not care for a man as often intimate.
Business response:
Hello J, Thank you so much for your lovely feedback. We are really pleased to hear that you feel comfortable with the team and that your care has been delivered with kindness and respect. We are especially glad that we have been able to meet your preference for female Care Experts during personal care. Your comfort and dignity matter deeply to us, and we always do our best to match the right Care Experts to your needs and wishes. Thank you again for taking the time to share your experience. It means a lot to the whole team.
Today while visiting my sister-in-law the staff Member of Blue Bird Care was present carrying out her duties in a very professional, confidential and caring polite manner. I left feeling happy that family was so well cared for.
Business response:
Hi Brenda, Thank you so much for sharing your feedback. It really means a lot to hear that you felt reassured during your visit and that our Care Expert made such a positive impression. We know how important it is for families to feel confident and at ease and I'm so glad that came across today. We'll make sure your kind words are passed on to the team.
I have found her to be really good at helping me with anything I ask her to do. She does tasks willingly and efficiently. She is always cheerful and pleasant.
Business response:
Thank you so much for your lovely feedback. We're delighted to hear that you feel so well supported and that your Care Expert helps you with everything you need so willingly and efficiently. It's wonderful to know that her cheerful and pleasant manner is making such a positive difference to your day. We'll be sure to share your kind words with her.
At last we seem to have a settled group of carers which makes a big difference as they know my wife' routine and special needs. Of the carers, one is excellent, the majority are very good with one adequate. Long may it last!
Business response:
Thank you, Norman, for sharing such thoughtful feedback. We're so pleased to hear that you have a settled group of Care Experts supporting your wife and that this has made such a positive difference. It's lovely to know that the team are meeting your expectations and that one stands out as excellent. We have also taken on board your comments about consistency in standards across the team, as we are always keen to learn and keep improving. Please do send us your specific feedback about what you feel would make the service con... read more
We have used Bluebird North for a number of years to care for both Mum and Dad, who suffer with severe dementia. Sadly my dad passed away recently and BB were fantastic. The management and carers couldn't do enough. Thank you Bluebird
Business response:
It's been a real privilege to support both your mum and dad over the years and we're so pleased to hear that our team were able to bring comfort and care when needed. Your appreciation means a lot to everyone here at Bluebird Care.
Mum has severe dementia and has previously refused all care assistance from family. My dad was also reluctant to accept care however the main two carers that turn up have had such a wonderful positive outcome on mums wellbeing and dad loves having a chat with them great service
Business response:
Hi Jaine, Thank you so much for your kind words. We know how difficult it can be for families when a loved one is reluctant to accept care, so it means the world to us that your mum has responded so positively to our support. It's lovely to hear that your dad enjoys chatting with our Care Experts too, building those trusting relationships is such an important part of what we do. We're truly honoured to be part of your family's journey and will continue doing all we can to support both your mum and dad with compassion and res... read more
Truly delighted with the care provided for my mum. Mum is made to feel special. The carers make mum smile everyday, which in turn makes me smile . I could not wish for a better service . Thank you very much x
Business response:
Thank you so much for your lovely words. It means the world to us to hear that your mum feels special and is smiling each day, that's exactly what we are here for. Knowing we are making a difference not just for her, but for you too, is truly the biggest compliment we could receive. We will make sure your kind feedback is shared with the whole team. Thank you again for your trust and support x
Since working with Bluebird, I have enjoyed having their support to become more independent throughout the years. So many thanks to all you who have been there for me.
Business response:
Thank you so much for your lovely words. It means the world to us to hear that our support has made a difference for you over the years. Seeing you maintain your independence is such a privilege. We'll make sure to pass your thanks on to the whole team, they'll be touched.With very best wishes from all of us at Bluebird Care Leeds North.
The staff are lovely. Dad really enjoys the visits, he always says that they are very helpful.
Business response:
Thank you so much for your kind words and for taking the time to leave this review, it means the world to us. We're so pleased to hear that your dad enjoys the visits and finds our team helpful, that really means a lot to us.Our Care Experts always aim to bring not just support, but warmth and joy into every visit, so it's lovely to know that this is being felt.
Frequently asked questions about Bluebird Care Leeds North
How is Bluebird Care Leeds North rated?
Bluebird Care Leeds North has a 4.8 star rating with 141 reviews.
When is Bluebird Care Leeds North open?
Bluebird Care Leeds North is closed now. It will open on Monday at 8:30 a.m.