Bluebird Care Rochdale

5.0

Home Health Care
Rochdale

About this business

Healthcare Home Health Care

Location details

Zen Internet, Sandbrook House, Sandbrook Park, Sandbrook Way, Rochdale, OL11 1RY, United Kingdom

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Weekday	Schedule	Status
Mon	8:30 a.m. to 5:00 p.m.
Tue	8:30 a.m. to 5:00 p.m.
Wed	8:30 a.m. to 5:00 p.m.
Thu	8:30 a.m. to 5:00 p.m.
Fri	8:30 a.m. to 5:00 p.m.
Sat	Closed
Sun	Closed

5.0104 reviews

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Ruth P

2 weeks ago

Bluebird Care Rochdale have looked after my grandma with dementia for years and we can't thank them enough. Their fantastic care has helped her stay in her own home, which means everything to her and to us. She was very against having carers at first, but the team have been so patient, kind and consistent. Over time they've built genuine relationships with her and it's been amazing to see the change. The daily updates on the portal are very reassuring, especially when we can't always be there in person. Knowing what's been d... read more

Business response:

Thank you so much for sharing such a thoughtful review. It truly means a great deal to our whole team. We're honoured to have supported your grandma over the years and to know that our care has helped her stay in the home she loves. It's wonderful to hear how her confidence has grown, especially after feeling unsure about having carers at first. Building trust takes patience, consistency and kindness, and the team will be incredibly proud to know their approach has made such a positive difference. We're also pleased that the... read more

Brenda M

3 weeks ago

We brought the team in for mum and dad for a trial run in January, as mum's health condition meant some extra support was needed at home to give dad some time and space. Whilst we were trialling the service, we experienced outstanding support, care and communication from the Bluebird Rochdale team, who had a good understanding of our situation and what was needed. In the end we decided to pause for the time being, as mum felt it was still not necessary, and possibly a little too early. However we now know where to come for a... read more

Business response:

Thank you so much for taking the time to share this thoughtful feedback. It was an honour and a privilege for our team to support your mum and dad during this initial period, and we're really pleased to hear that you felt the care, communication and understanding were of a high standard. We completely appreciate your decision to pause for now - timing is incredibly important, and it's wonderful that your mum feels she can still manage without regular support at this stage. Please know that there is no pressure or expectation... read more

Elaine T

2 months ago

My partner was very reluctant to have a Carer come into our Home but as soon as the Service started he was delighted with his allocated Carer. He looks forward to her coming each week and is more than happy to tell family and friends how she treats him with dignity and respect. He also really appreciates the extra tasks that she will volunteer to do if she sees something that needs doing. This helps take some of the load off me and I really value how she goes about her role.

Business response:

It is an honour and a privilege to be trusted with the support of a loved one. Your partner is a fine gentleman and is so very easy to get on with. It means so much to know that we were able to support you both. We understand how difficult it can be to trust someone else with a loved one's care, and we're so pleased that our team was able to ease those worries and help your partner with the support required. Your kind words about our staff are really appreciated. We'll make sure to share this feedback with the team - it will... read more

Mechelle T

2 months ago

Bluebird care took over my mums caring needs when her dementia accelerated to the point I couldn't continue to care for her on my own. I was so worried about taking this service on for her but my worries were unfounded after I'd spoke to Beryl and John. They made sure the minimum staff would care for mum thus reducing her anxiety of strange faces. The staff they have are caring understanding and nothing is too much trouble and always going that extra yard to ensure mums care and safety was priority. They would take mum on sh... read more

Business response:

It is an honour and a privilege to be trusted with the support of a loved one. Your mum is an absolute sweetheart and is so very easy to get on with. It means the world to know that we were able to support both you and your mum during such an important time. We understand how difficult it can be to trust someone else with a loved one's care, and we're so pleased that our team was able to ease those worries and help your mum remain at home for as long as possible. Your kind words about our staff and the extra steps they took ... read more

Natalie A

2 months ago

Bluebird Care Rochdale have been absolutely fantastic! They support my nana, who has dementia, and the care they provide is truly personal and thoughtful. I mainly use them to take her out, and she always has the best time - whether it's a drive out or enjoying a coffee somewhere nice. On days when she doesn't feel up for going out, they spend time with her looking through old photos and helping her reminisce, which she really enjoys. Communication is brilliant too - I can easily see all their notes from each visit on the sy... read more

Business response:

Thanks so much for taking the tine to leave this review. It is important to listen to our customers to ensure they are at the centre of what we do. It is an honour and a privilege to support your nana who is an absolute joy.

Amanda K

2 months ago

Bluebird came in to support my family with the care of my Nan after she suffered a major stroke. They have been absolute lifesaver, we were so worried about going to a care provider but John, Beryl and the team have been absolutely amazing. My nan is receiving such good care and its taken a huge strain off my family. They've always been reliable and the standard of carers are really high. We are so incredibly grateful

Business response:

Thank you for taking the time to review our services and the support we provide to your nan. It is an honour and a privilege to support your nan and you mum and aunties deserve recognition too.

Carol H

2 months ago

Bluebird have been excellent in their care provision for mum. Always adapted/adjusted care to suit mums needs and work around our part of mums care, even at very short notice. Great that you can comfortably go to their office, sit and have a brew with very friendly, helpful, compassionate staff. The standards demanded of the care workers are evidently high. Mum is happy and so are we. Highly recommended.

Business response:

Thanks so much for taking the time to review our services. Between us and the family it ensures your mum is right in the centre of what we do. It is an honour and a privilege to do what we do.

S S

3 months ago

Bluebird are a fantastic healthcare agency! I am absolutely delighted with the care that is being provided for my grandmother! The carers are friendly, professional, caring and have great communication skills. My grandmother has built a great rapport with the carers. All the office staff are very efficient, caring, responsible, have great communication skills, they are always on the ball. I would highly recommend this agency and thank you for all the fantastic work you do!

Business response:

Thanks so much for taking the time to review our services. Your grandma is an absolute sweetheart and is really easy to establish a bond with. It really is an honour and a privilege to do what we do.

Karen D

8 months ago

Would like to specially thank one member of staff for his help with my mother last Thursday night when she was poorly and an ambulance called. He was so kind and caring, not wanting to leave us. All carers are wonderful

Business response:

Thanks so much for taking the time to review our services. The carer in question is an absolute superstar and we are delighted to have him in our team. It is an honour and a privilege to do what we do. Your mum is something of a superstar too.