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Bluebird Care Rochdale
- Home Health Care
- Heywood
About this business
Location details
54-56 Manchester St, Heywood, OL10 1DL, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I previously contacted this company on behalf of a neighbour who was struggling with her mother's care. The company themselves were outstanding when explaining what they could deliver, I myself was amazed at how professional but also in great detail how everything was explained yet keeping things to a professional level as this was an enquiry and not personal to myself. As to take things to another level how quick care was provided. How this has changed the outlook of my neighbour's life and to see how happy she is knowing h... read more
Business response:
Thanks so much for taking the time to review our services. It is an honour and a privilege to do what we do and reviews like this make it all the more worthwhile.
I enjoy the care, I receive regular staff and feel that I have gotten the most out of this regularity, feels more personal. Overall, I like that all the staff look professional, uniformed and clean. Everyone who supports me, including the neighbour, agrees that the personal touch, human touch.
Business response:
Thank you for taking the time to complete this review. It is great to know that we are able to provide that human touch. It is an honour and a privilege to do what we do.
I have seen a good improvement in the overall well-being, mood and manner, life and a more positive outlook on life, engages with staff and all concerned to instruct on his needs as they change. I think that my father-in-law is really settled at home and due to the excellent care, is living to his full potential with his health.
Business response:
Thanks so much for taking the time to review our services. It is an honour and a privilege to do what we do, and he is an absolute delight that the team has quickly taken to their hearts.
My experience with Bluebird has been great, all the staff are friendly and caring.
Business response:
Thanks so much for taking the time to review our services. It is an honour and a privilege to do what we do.
I cannot thank Bluebird Care Rochdale enough for the excellent care, kindness and endless patience they have shown my grandmother, who was diagnosed with Alzheimer's last year. Having always been fiercely independent, she was against having any sort of support at first. However, the team were so supportive, doing anything they could to make the transition easier. Twelve months later my grandmother seems so much happier and calmer and speaks warmly of the care assistants. She also looks so much healthier and stronger. Bluebir... read more
Business response:
Thanks so much for taking the time to put together such a detailed review. As your grandmother has gotten more used to the idea of the support we offer, she has become more comfortable having the visits taking place. She is a star and her spirit and independence is applauded by all the team. It is an honour and a privilege to do what we do.
I recently had occasion to contact Bluebird Care Rochdale with an urgent request to increase the care package for two elderly friends. One lady had to attend hospital for emergency hip replacement. To enable the other lady to remain safe at home I contacted Bluebird Care to increase the care package at short notice. I couldn't have had more help from the care coordinator, she pulled out all the stops and along with clearly very willing and caring staff she successfully managed to accommodate as much extra care as possible by... read more
Business response:
Thank you for taking the time to review our services and team. We're dedicated to delivering the best support possible, and your feedback reinforces that commitment. Our team's effort is key to this, and we appreciate your recognition. Your feedback fuels our drive for excellence. It is an honour and a privilege to do what we do.
Kept up to date with relevant notes from the team of carers. Bluebird Care operates a very personal and open-door policy in order that I can discuss any aspect of Mum's care which can change quite quickly. I have been encouraged to open dialogue and provide feedback in order that they can improve services and gain reassurance of the services they provide and that they achieve a high standard. Particularly important as Mum is a new client. Great to know they care and are constantly looking to improve. A special thank you to t... read more
Business response:
Thank you for sharing your experience with Bluebird Care Rochdale. We're pleased to know you appreciate our open communication approach and personalised care for your mum. Your feedback is invaluable in our continuous improvement efforts. Our care coordinator and director are dedicated to ensuring your comfort and understanding. We're proud of our diligent and caring team and we're grateful for your acknowledgment. Your support means a lot to us. Thank you for entrusting your mum's care to Bluebird Care Rochdale. It is an ho... read more
Delighted with the service provided to my mum and dad, especially at a time when they were both in and out of hospital and we needed the flexibility of support for them. The team have always been caring and prepared to go the extra mile for my mum and dad. Thank you so much.
Business response:
Thanks so much for taking the time to review our services as we are so fond of your parents. It is an honour and a privilege to do what we do.
My 90-year-old mum is still living independently, thanks to the care of the Bluebird team. Knowing that she has company every day and that she is being looked after in terms of hygiene and feeding, is a great comfort to me as I cannot always be there. The team are very approachable and flexible and will arrange for Mum to go out on visits, whether it's to the clinic or to the shops. The carer's notes are written up after every visit for me to access online and again this is of great comfort. I have recently met with two of t... read more
Business response:
Your mum is a superstar who is adored by the team that supports her. It is an honour and a privilege to do what we do.
Frequently asked questions about Bluebird Care Rochdale
How is Bluebird Care Rochdale rated?
Bluebird Care Rochdale has a 5 star rating with 103 reviews.
When is Bluebird Care Rochdale open?
Bluebird Care Rochdale is closed now. It will open at 8:30 a.m.