Bluebird Care Rochdale

5.0

Home Health Care
Heywood

About this business

Healthcare Home Health Care

Location details

54-56 Manchester St, Heywood, OL10 1DL, United Kingdom

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Weekday	Schedule	Status
Mon	8:30 a.m. to 5:00 p.m.
Tue	8:30 a.m. to 5:00 p.m.
Wed	8:30 a.m. to 5:00 p.m.
Thu	8:30 a.m. to 5:00 p.m.
Fri	8:30 a.m. to 5:00 p.m.
Sat	Closed
Sun	Closed

5.0103 reviews

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Caroline B

2 years ago

Bluebird Care have provided support for my son for several years now. The service is consistent and to a high standard. Without this support, I would struggle to work. I have never had an issue as the company have been proactive in ensuring that carers not regularly assigned to him have the opportunity to meet him and observe his care routine in order to ensure that his needs can be met should his carer take a holiday or have an illness etc. He has developed super relationships with the carers that regularly visit which obvi... read more

Business response:

Your son is a joy and it is an honour and a privilege to do what we do. Thanks for taking the time to review our service.

Michael K

2 years ago

Bluebird Care, Rochdale have been supporting my daughter since November 2020. I cannot fault their care or office staff. From the most junior care assistant to the owners and directors, they make my daughter and I feel as though we are at the centre of their world. The care requirement and number of visits required for my daughter has been reduced as Bluebird Care have always delivered quality and consistency. I have my own family, but Bluebird Care, Rochdale has been more than that to my daughter and I. We could not ask for... read more

Business response:

Thank you for taking the time to complete this review. Your daughter is really well thought of by our team. It remains an honour and a privilege to do what we do.

J W

2 years ago

Bluebird Care Rochdale have been there for my parents during the past few years as my dad's health deteriorated. All the team who attend my dad are friendly, helpful and willing to help out with anything that's needed and have made this difficult time more pleasant, giving my dad and mum a structure in their day, and giving my dad the dignity he needs to continue living at home. I've met quite a few of the team at my parents' and they are all friendly, caring and lovely people. I've recommended them to friends too. Thank you... read more

Business response:

Thanks so much for taking the time to review our service. It is an honour and a privilege to do what we do.

Michelle Y

2 years ago

My Dad has been receiving home care visits from Bluebird Care Rochdale now for the last 8 weeks. As a stickler for good customer service, I felt compelled to write a review as I am unable to fault any of the staff or management at this company. From the initial telephone call through to the assessment conducted and the ongoing care of my dad, everything has been handled with such efficiency, professionalism and when appropriate, a sense of humour. There is a definite sense of teamwork between management, office staff and the... read more

Business response:

Thanks so much for taking the time to write this review. It is an honour and a privilege to do what we do and we strive to learn every day.

Denis S

2 years ago

Your Bluebird staff were engaged to assist my wife to help her dress and attend to her needs after breaking her ankle. She had been dependent on me previously to do this. Unfortunately, I had an emergency cancer operation at the New Year which meant I was unable to take care of her. Your staff have been unfailingly capable, courteous and cheerful whilst carrying out their duties. If this opportunity to praise them had not been available online I had intended writing to you singing their praises. You requested that individual... read more

Business response:

Thanks so much for taking the time to leave this review. It is an honour and a privilege to do what we do. It really makes all the difference to know what we are doing is at the right level of quality.

Lynda T

3 years ago

My mum was cared for by Bluebird Care for nearly 4 years. During that time, she was treated with care and dignity, and she looked forward to their visits and chats. When mum's needs changed Bluebird worked with us to try and resolve things in a safe and controlled way. Be it showering, eating, applying medication, or anything we contacted them with. We were very lucky to have found Bluebird Care when mum needed help. I recommend them to anyone who is looking for care.

Business response:

Thanks so much for taking the time to write this review. It was an honour and a privilege to support your lovely mum and she was a delight to all that met her. We are grateful that the whole family engaged with our team to ensure your mum was at the centre of everything we did.

G M

3 years ago

Bluebird Care Rochdale provided excellent care to my mother, they provided hands-on care and domestic care even ensuring the needs of the family dog were also met. It is hard to find a care provider that provides hands-on care as well as domestic support. The staff had a friendly manner and was always chatty towards my mother

Business response:

Thanks so much for taking the time to review us. It was an honour and a privilege to support your lovely mum.

Kathryn M

3 years ago

The carers have been very patient and understanding over the last 4-5 weeks in what, for the family, has not been an easy introduction to dealing with a Mum who has had a diagnosis of Alzheimer’s. On occasions, she has been quite rude and agitated towards the carers, but they have remained very professional. Thank you for all your help.

Business response:

Your mum is an absolute delight, who the team have become very fond of in a short space of time. It is an honour and a privilege to do what we do. Thanks so much for taking the time to leave such kind words.

Lindsay H

3 years ago

The staff at Bluebird Care have provided my daughter with support for a few years now. They have continued to provide her with support workers who improve her overall quality of life. They are very patient with her and assist her in attending college during term time, which has improved her quality of life and she has gained friends outside college. All of the support workers are very friendly, supportive and reliable. I would have no hesitation in recommending Bluebird Care as the assistance which is provided is excellent.

Business response:

Thanks so much for taking the time to review the support we give to your fabulous daughter. The whole team have become very fond of her as she really is an angel. It is an honour and a privilege to do what we do.