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Bluebird Care Rochdale
- Home Health Care
- Rochdale
About this business
Location details
Zen Internet, Sandbrook House, Sandbrook Park, Sandbrook Way, Rochdale, OL11 1RY, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I recently had occasion to contact Bluebird Care Rochdale with an urgent request to increase the care package for two elderly friends. One lady had to attend hospital for emergency hip replacement. To enable the other lady to remain safe at home I contacted Bluebird Care to increase the care package at short notice. I couldn't have had more help from the care coordinator, she pulled out all the stops and along with clearly very willing and caring staff she successfully managed to accommodate as much extra care as possible by... read more
Business response:
Thank you for taking the time to review our services and team. We're dedicated to delivering the best support possible, and your feedback reinforces that commitment. Our team's effort is key to this, and we appreciate your recognition. Your feedback fuels our drive for excellence. It is an honour and a privilege to do what we do.
Kept up to date with relevant notes from the team of carers. Bluebird Care operates a very personal and open-door policy in order that I can discuss any aspect of Mum's care which can change quite quickly. I have been encouraged to open dialogue and provide feedback in order that they can improve services and gain reassurance of the services they provide and that they achieve a high standard. Particularly important as Mum is a new client. Great to know they care and are constantly looking to improve. A special thank you to t... read more
Business response:
Thank you for sharing your experience with Bluebird Care Rochdale. We're pleased to know you appreciate our open communication approach and personalised care for your mum. Your feedback is invaluable in our continuous improvement efforts. Our care coordinator and director are dedicated to ensuring your comfort and understanding. We're proud of our diligent and caring team and we're grateful for your acknowledgment. Your support means a lot to us. Thank you for entrusting your mum's care to Bluebird Care Rochdale. It is an ho... read more
Delighted with the service provided to my mum and dad, especially at a time when they were both in and out of hospital and we needed the flexibility of support for them. The team have always been caring and prepared to go the extra mile for my mum and dad. Thank you so much.
Business response:
Thanks so much for taking the time to review our services as we are so fond of your parents. It is an honour and a privilege to do what we do.
My 90-year-old mum is still living independently, thanks to the care of the Bluebird team. Knowing that she has company every day and that she is being looked after in terms of hygiene and feeding, is a great comfort to me as I cannot always be there. The team are very approachable and flexible and will arrange for Mum to go out on visits, whether it's to the clinic or to the shops. The carer's notes are written up after every visit for me to access online and again this is of great comfort. I have recently met with two of t... read more
Business response:
Your mum is a superstar who is adored by the team that supports her. It is an honour and a privilege to do what we do.
Bluebird Care have provided support for my son for several years now. The service is consistent and to a high standard. Without this support, I would struggle to work. I have never had an issue as the company have been proactive in ensuring that carers not regularly assigned to him have the opportunity to meet him and observe his care routine in order to ensure that his needs can be met should his carer take a holiday or have an illness etc. He has developed super relationships with the carers that regularly visit which obvi... read more
Business response:
Your son is a joy and it is an honour and a privilege to do what we do. Thanks for taking the time to review our service.
Bluebird Care, Rochdale have been supporting my daughter since November 2020. I cannot fault their care or office staff. From the most junior care assistant to the owners and directors, they make my daughter and I feel as though we are at the centre of their world. The care requirement and number of visits required for my daughter has been reduced as Bluebird Care have always delivered quality and consistency. I have my own family, but Bluebird Care, Rochdale has been more than that to my daughter and I. We could not ask for... read more
Business response:
Thank you for taking the time to complete this review. Your daughter is really well thought of by our team. It remains an honour and a privilege to do what we do.
Bluebird Care Rochdale have been there for my parents during the past few years as my dad's health deteriorated. All the team who attend my dad are friendly, helpful and willing to help out with anything that's needed and have made this difficult time more pleasant, giving my dad and mum a structure in their day, and giving my dad the dignity he needs to continue living at home. I've met quite a few of the team at my parents' and they are all friendly, caring and lovely people. I've recommended them to friends too. Thank you... read more
Business response:
Thanks so much for taking the time to review our service. It is an honour and a privilege to do what we do.
My Dad has been receiving home care visits from Bluebird Care Rochdale now for the last 8 weeks. As a stickler for good customer service, I felt compelled to write a review as I am unable to fault any of the staff or management at this company. From the initial telephone call through to the assessment conducted and the ongoing care of my dad, everything has been handled with such efficiency, professionalism and when appropriate, a sense of humour. There is a definite sense of teamwork between management, office staff and the... read more
Business response:
Thanks so much for taking the time to write this review. It is an honour and a privilege to do what we do and we strive to learn every day.
Your Bluebird staff were engaged to assist my wife to help her dress and attend to her needs after breaking her ankle. She had been dependent on me previously to do this. Unfortunately, I had an emergency cancer operation at the New Year which meant I was unable to take care of her. Your staff have been unfailingly capable, courteous and cheerful whilst carrying out their duties. If this opportunity to praise them had not been available online I had intended writing to you singing their praises. You requested that individual... read more
Business response:
Thanks so much for taking the time to leave this review. It is an honour and a privilege to do what we do. It really makes all the difference to know what we are doing is at the right level of quality.
Frequently asked questions about Bluebird Care Rochdale
How is Bluebird Care Rochdale rated?
Bluebird Care Rochdale has a 5 star rating with 104 reviews.
When is Bluebird Care Rochdale open?
Bluebird Care Rochdale is closed now. It will open on Monday at 8:30 a.m.