This profile has been claimed by the business owner or representative.
Bluebird Care Rochdale
- Home Health Care
- Rochdale
About this business
Location details
Zen Internet, Sandbrook House, Sandbrook Park, Sandbrook Way, Rochdale, OL11 1RY, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
My partner was very reluctant to have a Carer come into our Home but as soon as the Service started he was delighted with his allocated Carer. He looks forward to her coming each week and is more than happy to tell family and friends how she treats him with dignity and respect. He also really appreciates the extra tasks that she will volunteer to do if she sees something that needs doing. This helps take some of the load off me and I really value how she goes about her role.
Business response:
It is an honour and a privilege to be trusted with the support of a loved one. Your partner is a fine gentleman and is so very easy to get on with. It means so much to know that we were able to support you both. We understand how difficult it can be to trust someone else with a loved one's care, and we're so pleased that our team was able to ease those worries and help your partner with the support required. Your kind words about our staff are really appreciated. We'll make sure to share this feedback with the team - it will... read more
Bluebird care took over my mums caring needs when her dementia accelerated to the point I couldn't continue to care for her on my own. I was so worried about taking this service on for her but my worries were unfounded after I'd spoke to Beryl and John. They made sure the minimum staff would care for mum thus reducing her anxiety of strange faces. The staff they have are caring understanding and nothing is too much trouble and always going that extra yard to ensure mums care and safety was priority. They would take mum on sh... read more
Business response:
It is an honour and a privilege to be trusted with the support of a loved one. Your mum is an absolute sweetheart and is so very easy to get on with. It means the world to know that we were able to support both you and your mum during such an important time. We understand how difficult it can be to trust someone else with a loved one's care, and we're so pleased that our team was able to ease those worries and help your mum remain at home for as long as possible. Your kind words about our staff and the extra steps they took ... read more
Bluebird Care Rochdale have been absolutely fantastic! They support my nana, who has dementia, and the care they provide is truly personal and thoughtful. I mainly use them to take her out, and she always has the best time - whether it's a drive out or enjoying a coffee somewhere nice. On days when she doesn't feel up for going out, they spend time with her looking through old photos and helping her reminisce, which she really enjoys. Communication is brilliant too - I can easily see all their notes from each visit on the sy... read more
Business response:
Thanks so much for taking the tine to leave this review. It is important to listen to our customers to ensure they are at the centre of what we do. It is an honour and a privilege to support your nana who is an absolute joy.
Bluebird came in to support my family with the care of my Nan after she suffered a major stroke. They have been absolute lifesaver, we were so worried about going to a care provider but John, Beryl and the team have been absolutely amazing. My nan is receiving such good care and its taken a huge strain off my family. They've always been reliable and the standard of carers are really high. We are so incredibly grateful
Business response:
Thank you for taking the time to review our services and the support we provide to your nan. It is an honour and a privilege to support your nan and you mum and aunties deserve recognition too.
Bluebird have been excellent in their care provision for mum. Always adapted/adjusted care to suit mums needs and work around our part of mums care, even at very short notice. Great that you can comfortably go to their office, sit and have a brew with very friendly, helpful, compassionate staff. The standards demanded of the care workers are evidently high. Mum is happy and so are we. Highly recommended.
Business response:
Thanks so much for taking the time to review our services. Between us and the family it ensures your mum is right in the centre of what we do. It is an honour and a privilege to do what we do.
Bluebird are a fantastic healthcare agency! I am absolutely delighted with the care that is being provided for my grandmother! The carers are friendly, professional, caring and have great communication skills. My grandmother has built a great rapport with the carers. All the office staff are very efficient, caring, responsible, have great communication skills, they are always on the ball. I would highly recommend this agency and thank you for all the fantastic work you do!
Business response:
Thanks so much for taking the time to review our services. Your grandma is an absolute sweetheart and is really easy to establish a bond with. It really is an honour and a privilege to do what we do.
Would like to specially thank one member of staff for his help with my mother last Thursday night when she was poorly and an ambulance called. He was so kind and caring, not wanting to leave us. All carers are wonderful
Business response:
Thanks so much for taking the time to review our services. The carer in question is an absolute superstar and we are delighted to have him in our team. It is an honour and a privilege to do what we do. Your mum is something of a superstar too.
Anyone experiencing the search for a care package for a poorly relative will know how daunting and important that decision feels. It felt scary to be faced with lots of new terminology, endless numbers of phone calls and so much to be coordinated. We felt a little lost but knew that we wanted to provide mum with the best possible care. From our very first interaction with the Bluebird team, it was clear that they were different to so many care providers. Unlike others, Bluebird asked questions, they listened, they understood... read more
Business response:
Thanks so much for taking the time to review our services. It is really important to know if we are getting things right and to share these views with our team as we strive to continuously improve. It is an honour and a privilege to do what we do.
Really please with service provided. Always on hand to answer questions and the carers are so lovely. Thought mum might refuse people coming in to help her due to dementia but she really looks forward to them coming. The peace of mind that she is seeing someone morning and night is immense.
Business response:
Thanks so much for taking the time to provide this review. Your mum is a real star and it is an honour and a privilege to do what we do.
Frequently asked questions about Bluebird Care Rochdale
How is Bluebird Care Rochdale rated?
Bluebird Care Rochdale has a 5 star rating with 114 reviews.
When is Bluebird Care Rochdale open?
Bluebird Care Rochdale is closed now. It will open on Monday at 8:30 a.m.