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Bluebird Care Rochdale
- Home Health Care
- Heywood
About this business
Location details
54-56 Manchester St, Heywood, OL10 1DL, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The carers have been very helpful in the mornings with my mother's needs, giving her a shower helping with dressing her and putting the cream on her legs that she requires. They also help get her breakfast ready and keeping the house tidy. They have stayed with her when she needed medical help and on another occasion, an emergency plumber to her leaking toilet. As well as taking her for medical appointments. All are very professional and caring in what they do.
Business response:
Thanks so much for taking the time to respond to our request for a review. Your mum is a superstar, and our coordinator, in particular, has grown very fond of her and has carried out the visit on a number of occasions, including the plumbing incident you mentioned. Your mum has been informed whenever there has been an unavoidable change to her visit time or the individual expected and has been more than happy with the explanations given. It is an honour and a privilege to do what we do.
My comments are as per my previous ones made earlier this year the carers are professional, friendly and I would add that they always treat my mother with respect. In addition, they are for the most part punctual.
Business response:
Thank you for taking the time to provide a review of our services. As we have tried to explain, we agree a 15-minute window for arrival time to allow for situations beyond our control such as traffic and unavoidable delays. Our team are responsive to your mum's needs and we maintain contact digitally through the family portal that we encourage all to use to see the service being delivered, which we believe is crucial to ensure the best collaborative outcomes for the person at the centre of what we do. It is an honour and a p... read more
Bluebird Care has constantly provided top-level care to my mother for the past 8 months. The compassion and service shown by the carers are beyond what we pay for; this has helped my mother get her self-confidence back. From the staff to management, each interaction feels personal and in the constant best interest of my mother, and I truly appreciate the human element consideration. I would recommend Bluebird to anyone who needs caring for, as this is a company really cares for its clients!
Business response:
Thanks so much for your kind words. It is an honour and a privilege to support your mum, who the team think the world of. Thank you for taking the time to create this review. It means so much to know we are doing the right thing.
Very professional organisation and everyone I have dealt with has been really friendly and helpful. They were extremely accommodating in ensuring we got the times we wanted. They are very reliable and always on time. All the girls are lovely and professional and treat my mum with respect and dignity. My experience has been nothing but positive so far, and would highly recommend.
Business response:
Thank you so much for your very kind words. We have some amazing people, who are on our team, and we are grateful to be able to work with family and friends to ensure the best possible outcome for the person at the centre of it all. It is an honour and a privilege to do what we do.
My friend is a new customer of Bluebird Care as he wasn’t happy with previous companies we’ve used. So far all staff have been very friendly and professional and more importantly have my friends needs, etc as the priority. I’ve recently logged in to the online page so I can see which carer is coming and at what time. I would highly recommend Bluebird to anyone looking for professional, friendly and reliable service.
Business response:
Thanks so much for your kind words. It is an honour and privilege to do what we do and our team are everything to us. Your friend is also blessed that he has you to assist when needed.
Bluebird Care has been providing very high-quality care to my elderly friend for two years now. Their carers are unfailingly reliable, efficient and extremely kind, treating him with courtesy and respect. Nothing is too much trouble. The managers take pains to make sure they also know him well and understand his needs. They respond promptly to any queries or concerns and I have a very good relationship with all the team, much appreciated. I have been really impressed at how they have maintained their service without interrup... read more
Business response:
Thank you so much for your kind words. It is an honour and a privilege to do what we do, but we are also very appreciative of the incredible support that you give - thanks for your efforts too.
The manager has been amazing from the day I first contacted her..its been such an easy process from the start and in 3 days the care company have made more progress than the last company did in 5 months and the effort is 1000 percent more than the previous company..many thanks
Business response:
We are so grateful for your kind words. It means the world to us after the last couple of years especially. It remains an honour and a privilege to do what we do.
Bluebird Care has proved excellent support for my grandma, who now requires some external help with her daily life. They offer a very flexible, reliable and friendly service, which has proved invaluable to our family. I can highly recommend them to anyone, who may require help with a loved one's individual needs.
Business response:
Thanks ever so much for taking the time to review our service. We are so pleased that you are happy with the support your grandma is receiving, and the team think she is a lovely lady too.
The carers are lovely, they take the time to find out what my mum really needs and help her to achieve her goals whilst promoting independence. I would highly recommend Bluebird Care. Excellent team, excellent value.
Business response:
Thanks for your review and very kind words. It is an honour and a pleasure to do what we do and your mum is a delight.
Frequently asked questions about Bluebird Care Rochdale
How is Bluebird Care Rochdale rated?
Bluebird Care Rochdale has a 5 star rating with 103 reviews.
When is Bluebird Care Rochdale open?
Bluebird Care Rochdale is closed now. It will open at 8:30 a.m.